AI key to unlocking ‘more-human customer experience’ in Banking:

“ It sounds counter- intuitive. Using artificial intelligence to generate a more human customer experience in banking. But according to Accenture and their recent report, ‘Accenture Banking Technology Vision 2017’, bankers believe AI will “revolutionise the way they gather information and interact with customers”. Alan McIntyre, a senior managing director at Accenture and head of the…”

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