Banggood has been running for more than ten years in China and has accumulated a wealth of supply chain resources. Their products are sourced from a network of trusted suppliers in 100+ regions of China to ensure only top quality products are offered.
All products undergo supplier review, arrival inspection, after-sales feedback monitoring , and are tested to strict quality control standards. Banggood has 37 overseas warehouses covering all regions of the world, this network allows you to order locally and receive your items lighting fast.
Banggood has partnerships with many professional international shipping companies to offer fast and convenient door to door delivery to more than 200 countries. Banggood offers more than 40 different secure payment methods, from Cash on delivery to Credit card,your payment is safe, secure and convenient.
If one or more of the items you received are damaged, different, or not working, you will be protected by this Guarantee. Please contact us for Return Material Authorization within 7 days of the order being received. After returning the product to the address provided by our customer service team, we can send you a new item free of charge (we will reimburse you the return shipping cost), or you can choose to receive a full refund.
If you are not satisfied with your purchase and the product is still in brand new condition, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.
Please contact us for Return Material Authorization within 30 days of the order being received. Note：Items such as underwear / swimsuits are not covered by this guarantee due to hygiene considerations. If you need help, you can check the Apparel Return Process below, or contact us.
If there are quality problems in some categories of products, you can get a refund or exchange up to 180 days. You can contact us to learn if the product is in this category. Note: Due to its nature and intended use, clothing, shoes, bracelets, decorations, phone and tablet accessories, household gadgets, home decorations, RC toys, home textiles, and other similar items are not included in this warranty period. For other product details please contact us or reference other warranties.
Banggood Apparel Return Process
Returnable Items
Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:
1. Faulty items damaged/broken or stained upon arrival.
2. Items received in the incorrect size/color.
3. Unwashed, unworn, and unused item(s) that have not met your expectations within 30 days of receiving.
Non-Returnable Items
We will not accept returns in the following conditions:
1. Items outside the 30 days warranty time-frame.
2. Washed, worn, used, or misused items.
3. Items under the following categories: Swimwear,Underwear, Lingerie, and Earrings. These items are not covered by the warranty for hygiene reasons.
Sizing issues
In the apparel industry, there are slight size differences between brands and manufacturers. It is important you check the size chart and size conversion chart on the product before ordering.
If we have shipped you the wrong size by mistake, we will either refund you in full or send you an item with an alternative size (if applicable).
If you chose the wrong size, Banggood will offer an exchange or refund for you, but please note that shipping costs to return the items are at your expense.
You must contact us to arrange a refund. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Source: Banggood.com
