All over the world customers are king. But it’s especially true in Asia. Customers in Asia are unlike any others in the world. They tend to be more connected to their mobile devices and are eager to spend and connect with brands. Many of the most successful companies are those that are completely focused on … Continue reading The 10 Most Customer Focused Companies In Asia -Blake Morgan
Category: Business/Customer Care
Dubai Emerging Market Maverick Abraaj Gets A Lifeline – Kenneth Rapoza
The past 12 months weren’t great for emerging markets—but it’s been far worse for Dubai-based private equity firm Abraaj Group and its founder Arif Naqvi. Bad fortune of being in the wrong place with the wrong people at the wrong time, including a scandal at a key lender, is what did them in. Its fall from being a … Continue reading Dubai Emerging Market Maverick Abraaj Gets A Lifeline – Kenneth Rapoza
Black Friday, Cyber Monday Sales Hit Another High, But It’s Not Time To Celebrate Yet – Andria Cheng
The American sport of deal hunting and conspicuous consumption has again been on display with the onset of Black Friday doorbuster deals followed by Cyber Monday promotions enticing consumers to open their wallets and officially kick off the U.S. holiday shopping season.On Cyber Monday, an occasion the industry invented to encourage online shopping, American consumers were on … Continue reading Black Friday, Cyber Monday Sales Hit Another High, But It’s Not Time To Celebrate Yet – Andria Cheng
MIT Awards $1 Million To Most Innovative Future Of Work Organizations In The World – Devin Cook
The MIT Initiative on the Digital Economy has announced the four global grand prize winners for the 2018 MIT Inclusive Innovation Challenge (IIC). The winning organizations were selected by the IIC Champion Committee from 20 Regional Winners in Latin America, Asia, Africa, Europe, and North America. All were vetted after a year-long search for the most innovative, … Continue reading MIT Awards $1 Million To Most Innovative Future Of Work Organizations In The World – Devin Cook
Walmart Is Latest Retailer to Beat Earnings, While Brexit Keeps Investors Guessing – JJ Kinahan
Walmart became the latest major store to exceed earnings estimates Wednesday, and shares of the company climbed in pre-market trading. The Walmart news might help give the rest of the market a lift, but Brexit worries have the dollar on the rise again. Walmart earnings of $1.08 per share beat third-party consensus of $1.01, while … Continue reading Walmart Is Latest Retailer to Beat Earnings, While Brexit Keeps Investors Guessing – JJ Kinahan
Visit One Of The Best (And Tastiest) Symbols Of A New York Neighborhood – Gerald Eskenazi
You catch the aroma on Arthur Avenue as a happy shopper opens the door, left arm holding a huge, bulging bag of bread and cookies. Yes, this is the Madonia Bakery, in its way a symbol of New York as much as the Lower East Side, the High Line, and Rockefeller Center. New York, to … Continue reading Visit One Of The Best (And Tastiest) Symbols Of A New York Neighborhood – Gerald Eskenazi
American Express, Amazon, And Barbara Corcoran Partner To Help Small Businesses – Jaime Catmull
As of 2016, there were approximately 28.8 million small businesses, which accounted for 99.7% of all U.S. businesses, according to the Small Business Administration. That’s a tremendous economic force that is fueling the country’s growth and framing opportunity for more entrepreneurs and freelancers to join the ranks. Even with positive signs that point to the … Continue reading American Express, Amazon, And Barbara Corcoran Partner To Help Small Businesses – Jaime Catmull
SoftBank’s $375M Deal For Zume Represents More Than Half Of All The VC Money That Has Gone Into Food Robotics Companies Since 2013 – Amy Feldman
SoftBanks's $375 million investment in pizza-robotics startup Zume dwarfs all previous VC funding that had gone into food-robotics companies since 2013, according to an analysis conducted for Forbes by Pitchbook. In fact, before the Zume deal, the total VC funding of robotics startups since 2013 was $311 million, according to the Pitchbook analysis. The total … Continue reading SoftBank’s $375M Deal For Zume Represents More Than Half Of All The VC Money That Has Gone Into Food Robotics Companies Since 2013 – Amy Feldman
Bridgewater’s New Brain: A Millennial Woman Is Blazing To The Top Of The World’s Largest Hedge Fund – Nathan Vardi
In August, Karen Karniol-Tambour warned that the U.S. stock market was priced for perfection, making it vulnerable to the sort of sell-off that took place in October. While convinced that in the long term investors need more exposure to Chinese markets, as of late October she wasn’t bullish about China for the short term, either. … Continue reading Bridgewater’s New Brain: A Millennial Woman Is Blazing To The Top Of The World’s Largest Hedge Fund – Nathan Vardi
5 Powerful Examples Of Social Media Customer Care – Alina Gorbatch
Social media customer care doesn’t sound like something worth an entire article. After all, social media has been with us for a while. We know that customer care is important, we have business pages on multiple platforms, we reply to messages and direct tweets, solve tickets, and gradually forget how to use a phone. What … Continue reading 5 Powerful Examples Of Social Media Customer Care – Alina Gorbatch