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All over the world customers are king. But it’s especially true in Asia. Customers in Asia are unlike any others in the world. They tend to be more connected to their mobile devices and are eager to spend and connect with brands. Many of…
Category: Business/Customer Care, Client/Customer Support, Company Success, Contact/Customer Help, Content Marketing, Customer Care/Orientation, Customer Identification Tool, Customer Investigator/Finder, Customer Optimizer ToolTags: asian customer focused, asian customer orientation, asian customers, Customer Care, customer orientation, customer oriented, Customer Strategy, customer support, focused customer companies, The 10 Most Customer Focused Companies In Asia
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Social media customer care doesn’t sound like something worth an entire article. After all, social media has been with us for a while. We know that customer care is important, we have business pages on multiple platforms, we reply to messages and direct tweets,…
Category: Business/Customer Care, Client/Customer Support, Content Marketing, Customer Care/Orientation, Customer Identification Tool, Customer Investigator/Finder, Customer Optimizer Tool, Marketing Strategy, Social Media MarketingTags: 5 Powerful Examples Of Social Media Customer Care, customer, Customer Care, customer orientation, Customer Strategy, customer support, Social Media, social media growth, Social Media Marketing, social media strategy, Social Media Traffic
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Great customer support drives an amazing customer experience, especially when your support team moves beyond just reacting to problems and toward anticipating customers’ problems. When support agents are empowered to go above-and-beyond with customers, or have a help desk solution that makes it easy…
Category: Business/Customer Care, Client/Customer Support, Contact/Customer Help, Content Marketing, Customer Care/Orientation, Customer Identification Tool, Customer Investigator/Finder, Customer Optimizer ToolTags: customer, Customer Care, customer experiences, Customer Finder Tool, customer orientation, customer service, customer solution, Customer Strategy, customer study, customer success, customer support, Why Customer Service Is Important To The Success Of Your Business
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You are now able to send personalized images to ANY of your leads, subscribers and customers, either on your website or via email. But, if you’re already impressed with Capticpic, get ready to be WOWED. Let’s face it, as most of us are staring…
Category: Client/Customer Support, Content Marketing, Customer Care/Orientation, Customer Identification Tool, Customer Investigator/Finder, Customer Optimizer ToolTags: Captipic Enhancement, customer grabbing persuation, customer identification tool, personalization grabber, persuation text grabber, persuation tools, real customer grabbing, text persuation, visitor invitation text, visitor personalization app, visitor persuation tool
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Imagine the look on your leads, subscribers or customers’ faces when you send them to a link on your website, or you send them an email, and they see a handwritten message, just for them. This really is on another level. What the Capticpic…
Category: Client/Customer Support, Content Marketing, Customer Care/Orientation, Customer Identification Tool, Customer Investigator/Finder, Customer Optimizer Tool, Lead Generating Tools, Lead Targeting App, Personalization/PersuationTags: Campaign Marketing, Captipic Enhancement, client persuation message, customers persuation, marketing campaign, persualtion marketing, persuation, persuation business, power of persuation
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Despite the fact that there are millions of businesses out there begging for what you have already to sell them. Did you know that over 70% of new business leads never even receive a follow up from their approach? That’s real money being left…
Category: Content Marketing, Customer Care/Orientation, Customer Identification Tool, Customer Investigator/Finder, Customer Optimizer Tool, Lead Generating Tools, Lead Generator Tools, Lead Targeting AppTags: customer automation grabber, customer the lead targeting, discover, discover the customer finder, laed atomation service, lead automation finder, Lead Finder Tool, Lead Generator App, lead generator system, lead targeting system
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When we approach business relationships from a guarded or defensive perspective, we encourage the other party to respond in kind. They detect your underlying suspicion and respond with suspicion of their own. Business is about reciprocity. We feed off of each other and respond…
Category: Business Assistance/Consultant, Business Assistant Tool, Business Contracts, Business Hacks, Business Management PLR, Business Owners/Boosters, Business Psychology, Business Reputation/Reputation, Content Marketing, Customer Care/Orientation, Relationship/MarriageTags: business growth, business in relations, Business Management, business relationships, Business Strategy, Business Success, Business Tech, business tips in relations, How To Encourage Honest Business Relationships In The Post, relationship in business
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While forgetting to make a payment might seem like a pretty boneheaded move, it was actually the most common reason people gave for making a delinquent credit card payment, defined as being late by 30 days or more, according to NerdWallet’s recently released 2018…
Category: Business Assistance/Consultant, Business Hacks, Business Psychology, Business/Customer Care, Content Marketing, CreditCard Tools, Customer Care/Orientation, Data Protection/RegulationTags: Business Hacks, business self help, business solutions, Business Strategy, credit card, credit card payments, credit card security, How To Never Miss A Credit Card Payment Again, money problems, Self Help
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Samsung Pay, the mobile payment from the world’s largest smartphone maker, has launched in South Africa. Calling it the first such service in Africa, Samsung has partnered with two of South Africa’s big banks, Absa and Standard Bank through MasterCard and Visa cards. The…
Category: Android Tools, Business Hacks, Content Marketing, Customer Care/Orientation, Economy/Business News, Mobile Apps, Mobile Innovations, Mobile Marketing/Apps, Samsung Tools/News, Tech Engineering, Tech NewsTags: Launching In South Africa, mobile pay, mobile payment app, samsung, samsung business apps, samsung mobile payment, Samsung News, Samsung Pay Comes to Africa, samsung tech, tech
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What is an Empathy Map? Empathetic thinking might not be something you’d jump to address when outlining a basic plan of action for a client. However, it is slowly creeping into business concept planning and product strategy in the form of an empathy map….
Category: Client/Customer Support, Content Marketing, Customer Care/Orientation, Emotional Science, Empathy/Sympathy Study, Employee Behaviour/StrategyTags: client, client ROI, client understanding, customer interact, customer orientation improvements, customer orientation plans, customer thinking, empathy map, empathy mapping, Empathy Mapping Projects for your Clients, ROI customer
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