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3 Things Coca-Cola, AWS And Smartsheet Taught Me About Innovation

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In today’s market, companies that are not constantly evolving or changing go extinct very quickly. Back in 1950, the average age of a company on the S&P 500 was 60 years old; today, it’s 20. With so many companies failing, disappearing, or getting consolidated, transformation is critical for businesses seeking to survive, let alone compete and win.

To be successful in product innovation, start with the customer and work backwards to determine the products you need to design and build.Smartsheet

Some companies are really good at transformation and continuous innovation; disruption is built into their DNA. Others struggle with their legacies of success, becoming overly focused on self preservation, which leads to slow decision making and aversion to risk.

But it’s not impossible for large companies to reinvent their business; indeed, it’s essential for their survival. During the course of my career, I’ve been fortunate to work at three amazing companies — all very different — each of which has been integral in transforming their industry.

Through these experiences, I learned important lessons about innovation and business transformation that can be applied to almost any company. Here are three critical keys to success:

1. Start with the customer

To be successful in product innovation, start with the customer and work backwards to determine the products you need to design and build. Only by truly understanding your customers can you deliver products that they will love.

When I worked on Coca-Cola Freestyle, we knew we had to start with the consumer and figure out what they wanted, so we did a ton of research. We started with focus groups in five different cities, five groups per city, all different age groups and demographics. The insights we gathered in these sessions informed our quantitative research, in which we ultimately talked to more than 7,000 consumers.

By truly understanding consumer preferences, we were able to build the Coca-Cola Freestyle in a way that appealed to consumers, with striking results: Installing a Freestyle machine led to increased beverage sales for restaurants by 17- 20 percent, and increased Coca-Cola sales volume by 30-40 percent in those locations. What’s more, about 25 percent of consumers who knew about Freestyle told us that they chose which restaurant they went to based on whether it had a Freestyle machine!

To innovate at Smartsheet, we set out to understand what problems our customers are trying to solve and then build solutions that help them do that. Smartsheet is a cloud-based work-execution platform that makes it easy for anyone to get work done without having to wire together a bunch of other tools. Today, most of the companies chasing this market overestimate the technical bar that most business users can clear, which results in overly complex products that are not easy for most business users to adopt. At Smartsheet, we really focus on how we can meet the needs of the average business user.

Every time we build a new product, we start by writing a document called a “PR/FAQ” (Press Release/Frequently Asked Questions”), which outlines what we’re going to build — and why — before we actually go to code (an exercise I brought with me from Amazon.) This means we create the story that we want to tell customers on the day the product launches — before we actually build anything. Then, we iterate on the press release until we like what it says about the product and how it solves a problem for the customer. We validate it with existing customers. Only when we’re satisfied that what we have is the right product definition do we begin work on building the proposed product.

2. Small independent teams move faster

Once you determine what to build based on research and customer feedback, assign a small team to the project and empower them to make decisions and innovate. Keeping the team small and focused helps prevent scope creep and eliminates the management overhead required to coordinate work across a large group. It is important to establish mechanisms for the team to escalate when they need help, but try to limit the amount of energy the team has to expend reporting up. This will speed innovation.

To develop Coca-Cola Freestyle, I built a small dedicated team that was completely isolated from the rest of the organization. We reported to a board of advisors on a quarterly basis but were empowered to make decisions without having to ask for permission.This was pretty game-changing, as it allowed us to move fast, experiment and learn, and be singularly focused on capturing the opportunity we saw in the market.

Coke’s idea of isolating a small, scrappy team to work on product innovation is the Amazon model as well. In fact, Amazon has a name for it: a “two-pizza team.” Almost every new service that starts at Amazon starts with a two-pizza team — a team small enough to feed with two pizzas.

Small, scrappy teams can help you make better decisions by forcing you to make trade-offs based on the constraints faced by the team. They’re better able to innovate quickly and course correct as needed to keep the project on track.

3. Take a long view

Another key to supporting innovation is to take a long view of the business. Rather than expecting an immediate return on an innovative new idea, focus on how you’ll develop the product to best serve your target market.

At Amazon, they take a very long view of the business. When we launched a service at Amazon, no one was pushing us with the question: How fast can you get to profitability? Instead, the discussion was framed around:

●    What’s the market you’re going after?

●    How much of the market do you think you can serve with the MVP (Minimum Viable Product — the first, solid foray to market)?

●    Where do you think you’d go after that?

Rather than worry about getting a very quick return on investment, the idea is that if we build meaningful, compelling products, we’ll figure out how to make money over the long term.

At Smartsheet, we not only take a long view of our business, but also encourage our customers to do the same. For example, when customers come to us for a solution, we try to understand the problem they are trying to solve or the pain point they want our help to address. This deep understanding enables us to build solutions that are both opinionated and flexible. We bring best practices to the table, along with a real point of view on ways that our customers can change how they work, and how we can help their businesses innovate faster as they navigate a constantly changing market — now, and into the future.

Gene Farrell Gene Farrell Brand Contributor

Source: 3 Things Coca-Cola, AWS And Smartsheet Taught Me About Innovation

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Why We’re Teaching Reading Comprehension In A Way That Doesn’t Work

As the documentary details, many teachers—and professors of education—are unfamiliar with the overwhelming evidence that systematic phonics is the most effective way to teach children how to decode written language. While there’s been some pushback, quite a few teachers who have listened to the documentary or an accompanying piece on NPR—or read the New York Times op-ed by the documentary’s producer, Emily Hanford—have expressed dismay that they were never given this information as part of their training……….

Source: Why We’re Teaching Reading Comprehension In A Way That Doesn’t Work

These 5 Innovative AI Companies Are Changing The Way We Live – Rosie Brown

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It’s 2018 and the world doesn’t quite look like a scene from “The Jetsons.” However, technological innovation spurred by advancements in computing has allowed for artificial intelligence to bring significant changes to the way businesses operate, impacting our everyday lives. Here are five industries impacted by AI…….

Read more: https://www.forbes.com/sites/nvidia/2018/11/01/these-5-innovative-ai-companies-are-changing-the-way-we-live/#2dc9a60e5a7f

 

 

 

 

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The Startup Postmates and Visa Use To Watch Their Language Just Raised $11.5 Million To Expand – Alex Konrad

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When the startup Qordoba first met with California venture capitalists to share its software idea, its founders faced an uphill battle for attention. Its chief executive was a female ex-banker. Its chief technology officer was Syrian and had taught himself English. And their business was based in Dubai. But Qordoba was operating in a market that resonated across geographies: translation. Initially focused on helping businesses manage local teams to translate their projects and copywriting to different languages…….

Read more : https://www.forbes.com/sites/alexkonrad/2018/10/11/the-startup-postmates-and-visa-use-to-keep-their-language-consistent-just-raised-115-million-to-expand/#3d45b10a768c

 

 

 

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How To Improve Your Digital Journey With The Right Partners – Derek Klobucher

Compared to a classic IT solution, [partnership] enables you to go much further along the way in a short period of time,” Carlo Schots, from The Netherlands-based IT service provider Ordina, stated in a video shown at SAP Leonardo Now last month. “Together they enable you to innovate digitally.” Ordina partnered with SAP to help Brussels-based telecom Proximus expand its fiberoptic network, shipping materials from a central warehouse to contractors and subcontractors spread across the country. Proximus used some of SAP Leonardo’s intelligent technologies to…….

Read more: https://www.forbes.com/sites/sap/2018/09/21/how-to-improve-your-digital-journey-with-the-right-partners-video/#1cd590056567

 

 

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10 Ways to use Twitter in Teaching | Mastering Facebook, Google+, Twitter

A collection of uses for Twitter to enhance learning and teaching

Source: 10 Ways to use Twitter in Teaching | Mastering Facebook, Google+, Twitter

 

 

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Reclaiming a Sense of Joy – Quick Strategies for Easing the Stress of Teaching by Shane Safir

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It’s the end of the school year and I’m sitting with a young principal I coach who has deep expertise, heart, and know-how. Suddenly, she breaks down sobbing. “I’m miserable in this job,” she says. “I want to stay the course, but I don’t know how to get my head above water. I just don’t feel any joy in this work.”

When we live in constant stress, our brains start to downshift. According to scholars Geoffrey Caine and Renate Nummela Caine, downshifting is a psychophysiological response to threat that results in a sense of helplessness or fatigue. A downshifted person has a nagging sense of fear or anxiety and begins to lose the ability to feel excitement or pleasure.

The good news is that we can upshift our brains by actively infusing joy into our work life. Joyful experiences—even brief ones—flood the brain with chemicals like dopamine and serotonin that overwhelm our primitive stress responses. So how can we find more joy?

8 Ways to Reclaim Joy

Since my conversation with the principal, I’ve been practicing and modeling the reclamation of joy. Here are eight ways you can join me.

1. Get outside during the school day. Hold a collaboration meeting, coaching session, or class outdoors to shift the group energy. So many of us spend our days locked inside the school building—stepping outside for a five-minute walk or simply to feel the breeze or sun on our face can change our perception and our brain chemistry. Even a small dose of movement can release endorphins and provide a much-needed brain break.

Recently, I met an Oakland principal and her leadership team at a nearby lake to open their back-to-school meeting. The principal led three rounds of a community circle: “Share your favorite summer moment,” “share something we don’t know about you,” and “share an artifact that tells a story about your journey as a leader.” Afterward she randomly assigned partners for a lakeside walk and talk, inviting everyone to reflect on the legacy they want to leave behind. It was simple, mobile, and powerful.

2. Bring music. If your classroom or staff room feels solemn, enliven it with your favorite music. Better yet, invite students or colleagues to share their favorite song or artist on a rotating basis. Music releases positive neurotransmitters, calms the brain’s high-alert settings, and can build cultural proficiency as community members share their musical interests.

3. Model micro-affirmations. Researcher Mary Rowe defines micro‐affirmations as “tiny acts of opening doors to opportunity, gestures of inclusion and caring, and graceful acts of listening.” Micro‐affirmations can take many forms, such as offering a hug to someone experiencing a setback, giving a colleague some positive feedback, or facilitating an appreciations ritual that invites people to publicly celebrate one another.

4. Start class or professional development with a guided visualization. If people seem stuck in a downshifted state, help them access joy by leading a guided visualization. Ask participants to close their eyes or focus on a soft gazing point—not letting their eyes wander—and settle comfortably in their chairs. Then lead them to slow their breathing down and imagine a moment or place that brought them joy. Invite them to explore the colors, thoughts, and feelings that come up when they think of this place. Afterward, ask people to share how the experience felt and how they can bring those feelings into the school day.

5. Cancel a staff meeting. This might be my favorite joy hack, and it was my first piece of advice to that sobbing principal. Everyone’s feeling burned out? Don’t let your task list trump the reclamation of joy. Cancel a staff meeting and give the time back to teachers.

You might plan an alternative, just-for-fun activity like a hike or happy hour, but make it optional for folks who really just need a break.

6. Write a card to someone who’s had your back. It feels great to appreciate others. Think about a colleague in any capacity at your school who holds you up in ways big or small. This could be another teacher, the custodian who cleans your room, or the person who ensures that you’re paid each month. Write that person a card and tell them what you appreciate about them.

7. Practice three to five minutes of mindfulness. Consider starting your day with a few minutes of mindfulness. Just close your eyes, slow down your breathing, and notice the rise and fall of your chest, the sounds that typically act as background noise, the sensation of your heartbeat, your meandering thoughts.

8. Keep a joy journal. I often ask my own children, who are 9 and 12, “What brought you joy today?” Ask yourself that question at the end of each day, taking time to jot down your reflections in a journal. Writing is a form of story editing, as explained in the wonderful book Redirect by psychologist Timothy Wilson. When we take time to write or rewrite the stories we carry about our work life, we can change negative narratives into hopeful ones, and reconnect with our sources of joy and energy.

As you prepare to go back to school, remember that learning should be a joyful enterprise. Look for opportunities to laugh, breathe, and smile as an educator, and you’ll find your energy is contagious.

 

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Trauma Can Make it Hard for Kids To Learn, Here’s How Teachers Learn To Deal With That – Adeshina Emmanuel

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There’s no debating that childhood trauma seriously impacts how students learn. Researchers have tied stressful events such as divorces, deportations, neglect, sexual abuse and gun violence to behavioral problems, lower math and reading scores, and poor health. The latest research, from the University of Wisconsin-Madison, finds that children who endure severe stress are more likely to suffer heart attacks and mental health disorders.

So, we know trauma affects kids, but how do we teach educators to confront it? That’s where Dr. Colleen Cicchetti comes in.

A child psychologist at Lurie Children’s Hospital and an assistant professor at Northwestern University’s medical school, she helps lead the hospital’s efforts to improve how local schools handle trauma. The goal: to train teachers to spot and respond to warning signs in kids. Last Tuesday and Wednesday, about 150 aspiring teachers with Golden Apple’s scholars program attended day-long training sessions.

It’s not the job of a teacher to become a mental health provider, said Cicchetti, who earlier this year was named Public Educator of the Year by the National Alliance on Mental Illness. “It’s really their job to try to understand what barriers are making it hard for them to do their job.”

Chalkbeat Chicago interviewed Cicchetti about training teachers, the cost of childhood trauma in Chicago communities, how it takes a toll on classrooms, and what teachers can do to promote healing in schools.

What are some examples of the different types of trauma Chicago children might be dealing with?

Seeing someone shot, seeing someone stabbed. It could be sexual abuse, it could be physical abuse. It could be parents incarcerated, divorced, separation, death. It can be someone that you know being killed, someone you know in a car accident.

What are some ways that trauma finds its way into the classroom?

Flashbacks, difficult sleeping, difficulty eating, choosing not to — or being unable to — enjoy the things you used to enjoy. Being hyperalert where you are scanning the space because you don’t feel safe, which impacts your learning. There’s that hopelessness and sense that the world is dangerous. They might be getting in fights. Another thing we sometimes see is frequent absences.

We see some kids who are spending a lot of time in the nurse’s offices, complaining of stomachaches and headaches — their biology is triggered.

We often see it manifest in difficulty negotiating relationships with other people. Some days they can be really engaged with the teacher, the next day they’re really angry and throwing temper tantrums.

How do you teach teachers to recognize trauma?

We do these trainings called Trauma 101. We show them pictures of brains and which areas of the brain are impacted by that flight-or-fight response being triggered all the time. We talk about the ACES studies. (Many studies on Adverse Childhood Experiences, or ACES, have linked childhood trauma with the development of diseases like diabetes and heart disease, behavioral problems, substance-abuse disorders in adults, and self-harm. But chronic trauma also can disrupt brain development, impair learning, and make it hard to cope with emotions.)

child trauma pyramid

We look at the symptoms you would see [of PTSD] and what that would look like in a classroom. For example, a kid having flashbacks: You might see a kid who is distracted or looking out the window, or they’re having nightmares so they’re coming into class and putting their head on their desks and they’re sleeping during class because the classroom feels safe and they can’t sleep at night. We sort of try to walk between the clinical symptoms and the manifestations you may see in the classroom.

How do you teach teachers what to do once they see signs of trauma? What are they supposed to do?

The first level is to be aware of kids you think are likely to be experiencing trauma in your classroom. What do you do to create a sense of safety, and do that self-regulation and peer building in your classroom? But if you have kids who are sort of experiencing more challenges and those things aren’t working, in Chicago Public Schools we have something called a request for assistance. Teachers can fill out a form and submit it to their social worker or their behavioral health team. Somebody in the school will do a more in-depth assessment or screening. Those kids are then linked to services, either provided by the school or, in some cases, there’s community providers.

There are few — if any — jobs harder than teaching. What are the limits to what teachers can really do?

In a lot of schools, it’s not very safe for a teacher to say ‘I’m struggling with this student.’ But when teachers feel very isolated, and then feel bad and get angry at themselves and at the student, that’s where burnout comes in. What we’re trying to create is a culture within a school, not just the teachers, but from the administration to all the adults in the buildings, that says it’s our job to take care of the whole child here. If a child is struggling, it’s not a bad teacher, it’s a situation we need to modify.

We try to only go into schools and have these conversations when we’re invited in at the systems level, where the administrators are talking about understanding professional development and reflective learning practices for new teachers, and mentoring, so they can understand why this work is crossing over into their home lives, why they’re coming home grumpy, or overeating or drinking, and don’t want to go back to work. It’s hard, but we can teach you what you can do to set your classroom up to be successful, and also make sure you have the right kind of supports, so if you’re seeing a kid who’s struggling — and you’re struggling — that you can reach out to other adults in the building.

What does a safe classroom look like in practice for a kid who has experienced trauma, maybe multiple forms of trauma in their lives?

It’s predictable. [Students] know what expectations are, what they need to do to be successful. There’re different parts of the day where it may be getting hard for them to focus, but then they get breaks.

If you didn’t get your homework done it’s not super punitive. We want to hold people accountable and help them be successful, but let’s say maybe they took three buses to get to school and they were babysitting their siblings last night, so they don’t have enough time for an assignment. Are you going to get a zero or will you be coming in during your recess or lunch break to get this done?

It’s an environment that says, I believe you can be successful, and I’m going to stack the deck for your success. I’m going to provide both physical safety and emotional safety. We’re going to have rules around respecting differences and how we talk to one another. We’re going to have restorative conversations and practices around discipline, so we can not be so reactive. And we’re going to foster relationships both with kids and between each other.

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7 Personal Growth Questions Every Teacher Must Ask Themselves – Lee Watanabe-Crockett – Lee Watanabe Crockett

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Every teacher knows that consistently asking personal growth questions is part of the game in education. They exist in all shapes and sizes and are meant to challenge educators to meet and exceed professional goals. It’s for the good of themselves, their colleagues, and most of all their learners, that they devote themselves to this. You have enough to do already, so why make PD complicated?

Personal development goes hand in hand with professional development. It enhances it by ensuring we look deep within ourselves to discover the true motivations for why we do what we do, and what’s most important to us as teachers. Ultimately, these realizations drive us to excel for the benefit of our learners, and for the future of education.

By no means are we advocating that the 7 personal growth questions we’ve provided below are the be-all-end-all of what you can reflect on during your journey. What they will do is provide you with a baseline for developing your craft in your own way.

7 Personal Growth Questions for All Teachers

These personal growth questions are ones that are simple enough to ask yourself every day, while also complex enough to ponder deeply and critically whenever you have time. And no matter how busy you are, there is always time.

1. What is most important to me as a teacher?

This is the key to determining your professional development direction right here. What matters to you most about being a teacher? What kind of teacher do you want to be, and why? What are the biggest reasons you have for your choice?

Don’t fall into the trap of making this one about policy and educational doctrine. This is an introspective and emotional inquiry—perhaps even spiritual for many of you. Consider it carefully and, above all else, listen to your heart.

2. What takes me out of my comfort zone?

Progress happens in the face of overcoming challenges. But how do we constructively challenge ourselves if we can’t step away from feeling safe in our vocations? Do something that you’ve never done before—in your practice, in a relationship with a colleague, or what have you.

Think “what if …” and then act on it. If it makes you uncomfortable to consider or even scares you a little, you might be on to something.

3. How can I make sure I am learning every day?

Modeling lifelong learning is something every teacher must do for their learners. It comes through curiosity and a willingness to explore the unknown. Our learners benefit from our passion as educators when we display the same love for learning we want them to have when they leave us. How can you best do this every day?

4. What is the most amazing thing about me and how can I use it in my teaching?

Stop being modest—you’re awesome and you know it. So it’s time to let your learners know it too. Think about what you can do that no one else can. Recall a time when someone pointed out something remarkable about you that you’ve always taken for granted. “Wow, you really know how to _______.”

Are you good with humour? Are you highly creative with design and visuals? Are you able to use wisdom and compassion to turn any negative experience into a positive one? Are you an entertaining storyteller? What’s your special talent? And for crying out loud, why aren’t you making it part of your teaching?

5. What is the most important thing my learners need from me?

There is a simple and highly effective way to figure this one out: ask them. It also happens to be the only way. You don’t have to let yourself be afraid of the answers you get either, especially when you come from a place of heartfelt concern for your kids. So ask them what the need; they’ll surprise you and delight you, and they might even make you cry. Isn’t meaningful connection amazing?

6. How can I connect and communicate better with parents and colleagues?

Nothing changes you like perspective. As young and experienced teachers, we often do many things wrong. As parents, we also do things wrong. These moments present prime opportunities for teachers and parents to support each other and consistently bridge the communication gap.

In the end, nothing beats how parents and teachers can unite to solve problems and tackle issues together. The same is true for teachers who come together in the same way. What are the most proactive ways you can improve rapport with parents and colleagues to sustain a culture of support?

7. What am I going to start doing today to become a better teacher than I was yesterday?

You’ll find there is never a bad time to ponder this question. This doesn’t mean you’re not a fantastic teacher already; quite the opposite, in fact. It’s the idea that you are constantly looking for ways to improve that make you as incredible as you are. Everyone that’s a part of your life experience benefits from this.

Ask it as a personal reflection at the end of your day. Ask it at the beginning of your morning as a mediation. Ask it as you write in your daily journal. Ask it multiple times a day, even. Just make sure you ask it.

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How to Become and Remain a Transformational Teacher – David Cutler

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However talented, no one is a natural-born teacher. Honing the craft takes significant care and effort, not just by the individual, but also by the school at large. Though experience does matter, it matters only to the extent that a teacher — regardless of how long he or she has been in the classroom — commits to continued professional development to refresh his or her status as a transformational teacher.

Along those lines, even after a decade in the classroom, I don’t claim to be beyond criticism — not in the least. Still, I wish to offer some advice on constantly striving toward perfection, however elusive that goal will always remain.

Constantly Share Best Practices

As a first step, work toward recognizing that, no matter how long you’ve been in the classroom, there will always be someone else who’s more effective at a certain facet of teaching. When I was a first-year teacher, a veteran colleague inquired how I’d engaged such strong student interest in the American Revolution, something that he’d struggled with achieving.

I shared my lesson plan, which culminated in a formal debate about whether the colonists had acted justly in rebelling against British rule. Moving forward, I felt more confident and comfortable about asking that colleague for help with providing quality written feedback, which he excelled at doing.

Find a Trusted Mentor

No matter how much experience you have, it’s crucial to find and rely on a trusted confidant. As a new teacher, I spent countless hours chatting with colleagues about best practices and where I feared that I might have fallen short. Not once did they pass judgment on me, or suggest that whatever I had done (or failed to do, in certain cases) was beyond repair.

Instead, they offered thoughtful advice on how I might do things differently. No matter the subject, I value hearing fresh perspectives from new and veteran teachers about becoming even better at my job. Nobody has a monopoly on good ideas.

Commit to Classroom Observations

I do my best to observe other teachers in action. This year, I benefited from watching a colleague inject humor into his English classroom to cultivate a more relaxed but effective learning environment. In turn, I tried to strike a similar balance in my history classroom, which helped students feel less afraid of sharing ideas and learning from mistakes.

I’m equally grateful for observing a colleague teach French to students whom I also instruct. She possesses a gentle firmness that learners respond to, but more importantly, students know that she cares about them — and they don’t want to let their teacher or themselves down.

Change Things Up

I also observe other teachers to see how they change things up, especially when I get too comfortable in a routine. It’s certainly easier to teach the same books and content each year, but it’s also incredibly boring, which can lead to burnout. This summer, I’m working to revamp some of my American history curriculum to fall more in step with what students are learning and doing in their American literature class.

For example, when juniors are studying the Cold War in my class, they’ll be reading Alan Moore’s Watchmen in their English class — an award-winning graphic novel highlighting many Cold War-era fears and tensions. For both classes, students will complete a yet-to-be-determined project to showcase their understanding.

Model the Usefulness of What You Teach

In line with changing things up, I’m always looking for new ways to model the usefulness of what I teach. More than ever, I find that students want to know how they can apply what they learn in the classroom to the real world. In American history, I continue to de-emphasize rote memorization in favor of activities requiring clear, analytical thinking — an essential tool for whatever students end up pursuing in college or as a career.

On most assessments, I allow students to bring a notecard. It seems less important in the age of Google to assess how much students know. Instead, I’m significantly more concerned with how much sense they can make of all this information so readily available to them. In all of my classes, I also make it clear that knowing how to write well will play a significant role in their future success.

Caring Beyond What You Teach

To motivate my students toward success, I strive to show that I care about them beyond the classroom. I do my best to chaperone trips, watch sporting events, and attend plays and other student-run productions. I advise the Model United Nations Club, which allows me to share my passion for diplomacy and fostering change.

I also coach cross-country to help students see that I value maintaining a healthy body just as much as developing an inquisitive mind. The most transformational teachers that I know have a deep understanding of how their role transcends far beyond any subject that they’re teaching. Such teachers have the most lasting impact on their students long after graduation.

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