Could an empathy meeting help you see with new eyes?  | Empathy Magazine

Science tells us that empathy is intentional, and it takes practice. The first step toward bringing more empathy into the workplace might be creating or fostering a culture of empathy internally.

 

“If empathy is not an embedded part of your culture, and if you and your colleagues are not sharing stuff about your personal lives or being open about the terrible day you just had, and why,” Conaway explained, “it’s very difficult to force the empathy model onto customers. I think you have to be living it.” Read more…

Source: Could an empathy meeting help you see with new eyes?  | Empathy Magazine

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