Delivering A Great Digital Experience? Prove It – Bridget Bisnette

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Imagine that you can provide your customers with visibility and actionable insights on how “users”—be it customers or employees—are consuming applications, what their digital experience is while using them, and more importantly quantify how those experiences directly impact revenue, productivity, costs, and other business KPIs.For those of you not currently in the business of providing Digital Experience Management (DEM) services to your customers, imagine the impact to your business. How could doing so, expand your customer relationships outside of IT operations, while creating a new revenue stream for your business……………….

 

 

 

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