In contrast, I was hoping that through this experience at Washington, my students would develop something more critical to their future, and the future of the children in their classrooms: empathy. To develop empathy, however, my students would need to learn to listen carefully and with respect to the experiences of people who are different from them. I knew that developing empathy would be much more challenging than simple sympathy.
Source: Developing Empathy through Service-Learning | Empathy Magazine