High turnover is a nightmare for HR personnel and the owner of a company. The loss of a valuable employee can be detrimental to growth. Not only can the loss lead to lower productivity, but it can also cost the company financially.
According to the US Bureau of Labour Statistics, in July 2021, about 4 million people quit their jobs and about 10.9 million positions were declared open. This year, the UK reported an employee deficiency that has had a crippling effect on its economy. In the tech industry, managers have said that the increase in turnover is at an all-time high.
As a business owner, when employee turnover is high, it is time to re-evaluate the business. You first have to determine why your employees are leaving before you know how to stop it. Some of those reasons could be a lack of one or more of the following: flexibility, support, growth, appreciation, vision and engagement.
There are many reasons why your employees could decide to leave your company. Now while one or two employees leaving may seem negligible, a large number of employees, especially important ones, is cause for alarm. Here are a few strategies you can implement to help prevent high turnover rates.
1. Have flexible work options.
One thing many individuals have realized since the pandemic hit is that they can have flexible work hours and still be productive. According to a report by Beqom (download required), over 70% of American workers would take a job with flexible working hours over a higher-paying one. Flexibility does not have to be in the number of hours alone. It may also be start time, vacation days or day-to-day regulations in the organization, among other things.
Most employees do not want to work in a harsh environment where rules are set in stone with no possibility of flexibility whatsoever. Rules in the workplace are important to ensure that everything runs properly; however, when the rules are too rigid, employees can start to feel smothered.
2. Offer your employees support.
Many employees value empathy in their employer and will likely seek out and stick with an employer that cares about their well-being as a person instead of just the value they add to the company. Ask your employees what area of their job they find unnecessarily taxing and how you can make it easier on them; an immediate solution may not be possible but making an effort is the first step. This could also help solve or prevent burnout. And according to a Microsoft report, 54% of employees say they are overworked.
Support employees in learning a new skill for their current role — it would ultimately serve both you and the employee. While it’s almost impossible to solve all the problems of your employees, offering support goes a long way.
3. Help employees reach their career goals.
This is one of the main reasons employees leave. If they feel as though they are not growing in their careers, they could be tempted to look elsewhere. An organization that promotes career-driven goals can help employees achieve those goals to the benefit of everyone involved.
If an employee is steadily growing at an organization and they see a good prospect for them there, they are less likely to move on. Help your employees attain this by creating avenues for growth; this includes networking programs, seminars, mentoring opportunities and so on.
4. Acknowledge and appreciate your employees.
A good way to motivate your employees is to always acknowledge when someone does a great job. Everyone wants to be recognized for their hard work, and if an employee isn’t feeling appreciated, it could cause them to consider leaving your company. Believe it or not, many employees value this more than salary. Appreciate employees when they do a good job in the way that most suits them.
5. Communicate your vision.
No one wants to work at an organization that doesn’t have a clear vision or is left out of the loop. As employees grow, your business must also grow in scope. Have a clear vision for the future of your business, and be committed to communicating it. Feelings of being left in the dark, or low/poor communication in general, can make employees consider leaving. Employees can’t share in your vision if it doesn’t exist or is unclear.
6. Involve your employees.
No matter how good you are at running a business, not seeking your team’s input before making decisions could have devastating effects. When all the decisions are made without the input of employees, the work environment starts to feel like a dictatorship where ideas and input are not welcome. This can lead to employees moving to other companies where they feel like their opinion matters. Involve relevant stakeholders for each decision where it’s appropriate; there’s a balance to strike between stalling all decisions and authoritarian management.
As an HR professional or a business owner, you can help prevent high employee turnover or keep that star employee happy by keeping the above tips in mind. The most important thing is to recognize dissatisfaction in your staff and react in a timely way to offer solutions so they can continue being an active and productive member of your staff.
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