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The Most Underrated Skill That You Need To Be Successful

This skill is so underrated that you can get pretty far in your career without anyone really noticing that you don’t have it or can’t apply it well. I’m talking about effective decision making. All sorts of people get through years of working; they even make it all the way to the C-suite without anyone ever even discussing this. But lose half a million in a quarter, cause a $50 million disaster, create a major service quality deficit or hire the wrong people for the wrong jobs too many times and people surely start to take notice.

The powers that be will surely notice that decision making – a skill you were likely never evaluated for – is suddenly getting in the way of your success and causing the organization to suffer.

Education Can’t Outrun Poor Decisions.

No amount of education or experience can outrun or outweigh poor decision making in the long run. The costs of bad decisions always surface and find a way to make you and the entire organization look bad. Observe the top ranks in any organization, and you will likely find highly qualified, educated and experienced executives and directors, but you’d be well advised not to assume that they can or will apply effective decision making when the moment requires it or the situation demands it. By the time leaders are exposed as deficient in this area, the organization has already taken huge hits and the culture and employees surely feel it.

Let’s look at what effective decision making is and what it isn’t as well as why it’s a necessary component of career and organizational success.

Effective decision making is a necessary but most underrated skill.

The higher up the career ladder you go, the more responsible you are for decision making. You become responsible for your own ability to make good decisions and accountable for the decision making – or lack thereof – of others on your team. If you find your career progression has struggled or stalled or that you are not getting the respect you seek, consider whether or not your decision-making methods could be hindering your success and how.

Decision making is underrated because people tend to credit others as competent in it without making any meaningful observations or assessments. Yet, a skill deficit in this area can create disastrous results for employees and organizations. Its importance is most appreciated after organizational leaders try to reactively remedy a catastrophe rather than when they should have been proactively trying to prevent one in the first place.

Today In: Leadership

Very smart people can (and do) make very bad decisions.

Some of the smartest – and most accomplished – people in the world have been in rooms when some of the worst decisions have been made (think Enron, the 2008 financial crisis, the 2010 BP Deepwater Horizon disaster and the 2019 Boeing 737 Max FAA disasters). Then there are the decisions that organizational leaders make every day which lead to staggering operational inefficiencies, unnecessary redundancies, poor quality output, ineffective and contradictory policies, bad customer service and flawed hiring. How can this be?

There are myriad reasons for bad, unethical or grossly negligent decisions including poor leadership, the lack of decision-making processes, ego, peer pressure, etc. But the top reasons would be resistance to critical thinking and analysis as well as the lack of an established decision-making process that accounts for human biases and ethical gaps.

Effective decision making is not synonymous with decisiveness.

Organizations go to great pains to recruit and reward decisive leaders when they should, instead, be working harder to secure effective ones. Certainly, decisive leadership has a proper time and place, but decisiveness is not synonymous with effectiveness. Further, when applied improperly or excessively, it can be a detriment to effective leadership and an impediment to effective decision making.

Sometimes being decisive can work against you.

These four perils to decisive leadership can create long-lasting harm to organizational and career success. You’ll want to avoid this kind of decision making whenever possible.

  1. Ready-shoot-aim. A decisive leader could have a shoot-first mentality whereby he will make a decision and ask questions later (if ever) with little regard for short or long-term consequences.
  2. Acting is more important than thinking. A decisive leader could believe that he’ll be rewarded for quick decisions even if those decisions may do greater harm in the long run. The goal becomes to just do something, and do it as fast as possible.
  3. Decisions aren’t connected to data. A decisive leader can become driven to achieve some predefined outcome regardless of whether the data supports the outcome or not. What is best for the outcome overrides what is best for the organization or the internal or external stakeholders.
  4. The ego can get bigger than the organization. A decisive leader may not tolerate or encourage dissent. In the worst cases, people are punished for disagreeing and rewarded for perpetual agreement. Hence, the decider creates – rather than reduces – higher levels of organizational risk.

Effective decision making requires analysis.

The best decision makers understand that regardless of which decision-making model they use, they must be strategic about it. Effective decisions are well-thought decisions with the results or consequences being weighed and considered beforehand.

Effective decision makers are often better strategic thinkers too because their processes start with better questions like these:

  1. Why do I/we need to care about this issue? Or, what prompted the need for this decision to be made?
  2. What happens if I/we don’t decide on this issue? Is the status quo acceptable? Why or why not?
  3. What outcomes are we trying to achieve? Who cares about them and why?
  4. What are my/our biases, prejudices, interests or values? Are they congruent with the defined decision options?
  5. Whom will this decision mostly affect? How?
  6. What are the positive and negative consequences of this decision? What is this based on?
  7. Who are the short-term and long-term beneficiaries? Who gets to define them?
  8. What is the worst result this decision can bring? Can I/we live with that?
  9. What are forces for or against this decision? Do I/we care? Why or why not?
  10. What is the second choice/option or fallback position? Is it viable, and how do I/we know?

Effective decision making is necessary for professional and career success.

Decision making is indeed a skill, and it is critical for personal, professional and career success. It applies to all areas of the business including hiring, operations, marketing, finance, etc. And it is most helpful when contemplating and deciding on your next career moves.

Those who are able and willing to apply effective decision making to their career will better understand which job opportunities to accept and which ones to decline and which career risks to take and which ones to pass. They are better able to gauge which extracurricular projects to accept and which ones to turn down.

Ultimately, by making better decisions, you will take more calculated risks to advance your career, and you will know where to focus your time and efforts for career building and networking so you can realize the greatest benefits over time.

Follow me on Twitter or LinkedIn. Check out my website or some of my other work here.

I am a strategist, management consultant, executive coach and international speaker and have delivered meaningful results for executives and leaders in 42 states and 6 countries across 3 continents. I serve as CEO for ARVis Institute, a strategy, change, performance and human capital consulting firm. I have committed my research, education and professional talents to transforming governments, corporations, nonprofits and educational institutions and develop leaders and managers who have the capacity to create high-performing organizations and the competence to affect positive change.

Source: The Most Underrated Skill That You Need To Be Successful

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Paula Golden philanthropist — amalgamator Broadcom Foundation, Executive Director “Successful philanthropy unites good people with the right cause and insures that the relationships are long-term, productive and gratifying.” As executive director of the Broadcom Foundation and director of Broadcom Corporation Community Affairs, Paula Golden is responsible for all aspects of the Broadcom Foundation, which includes funding education and research initiatives in science, technology, engineering and mathematics (STEM) worldwide. She also oversees the volunteer activities of 13,000 employees at Broadcom, a global Fortune 500 company and leading innovator in semiconductor solutions for wired and wireless communications. Paula earned her undergraduate degree in English and education from Wellesley College and was assistant dean and instructor of law at New England School of Law where she earned her Juris Doctor, cum laude. She also served as executive director of the Engineering Center and Engineering Center Education Trust, director of development for University of California, Los Angeles Neurosciences, and vice president of the Saint John’s Health Center Foundation. She partners with progressive nonprofits, government entities, formal and informal learning programs, and Broadcom employee-volunteers throughout the world to develop STEM learning processes and teacher training that will assist young people from all strata of society to become scientists, engineers and innovators of the future. This work includes developing the Broadcom MASTERS® and the Broadcom MASTERS International, signature programs of Society for Science and the Public. The Broadcom MASTERS® is the premier international middle school science and engineering competition designed to engage students between the ages of 11 and 14 in project-based learning and inspire them to continue studies in math and science through high school in order to achieve college and career goals. Paula also oversees Broadcom Foundation’s university research funding that reaches more than 64 renowned universities worldwide and directs the prestigious Broadcom Foundation University Research Competition. – – – – – – – – – – In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)

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I’ve Interviewed 300+ Successful Women. Here’s What I’ve Learned About Creating a Career You Love

Over the past few years, I’ve interviewed hundreds of successful women. They have every type of journey you could dream of: There are women who have reached the C-suite in Fortune 500 companies and well-funded startups, women who have started and run their own ventures, and women who have made dramatic career turnarounds.

They’re all extraordinarily unique, of course, but there’s one thing they have in common: They’ve charted the path to work that they love.

That doesn’t just mean big jobs with important tiles and sizable paychecks (though in some cases, that’s true). Instead, these women have thoughtfully built careers around their innate strengths, their personal passions, and the type of work that brings them meaning and purpose.

Yes, creating a career like this may seem like a lofty goal. But if there’s anything I’ve learned from these interviews over the years, it’s this: Every single one of us has the power to find work we love. It’s just a matter of confidently taking steps to get there. As Katie Fogarty, founder of The Reboot Group, shared on my Facebook Watch show, Work It: “Do not wait for people to give you permission. Seize your permission. Seize control of your career.”

Ready to get started? Straight from some of the most successful women in the world, here are five crucial lessons about taking the reins and crafting the professional life of your dreams.

Today In: Leadership

1. Expand Your Idea Of A Dream Job

Often, we have a pretty narrow view of our ultimate goals. We envision achieving a specific job title or working for a particular company. But what happens when we achieve that singular goal, and it doesn’t live up to expectations? That’s all too common—and so the most successful women I’ve interviewed have made it clear that it’s key to widen your perspective.

For example, Kristin Lemkau, Chief Marketing Officer of JPMorgan Chase & Co., emphasizes that it’s critical to be flexible when thinking about your dream job. If you’re only focused on getting your current boss’ job, for example, you may miss other options—inside or outside of your company. “By staying flexible and open,” she explains, “you might encounter an opportunity that you had never before considered.”

Lindsey Knowles, VP of Marketing at Winc Wines, echoes this sentiment. “Be open. And try different things. There’s so much you can’t know until you do it,” she shares. “Until you’ve been in a few different types of workplaces, you can’t know what your preferred working style is or the types of problems you like to solve.”

2. Pursue What Matters To You—Not To Anyone Else

Similarly, we’re conditioned to believe that the traditional markers of success, like money or a C-level title, will make us happy, too. But for most people, that’s not the full story. Instead, it’s key to dig deep and understand the very personal factors that drive meaning for you—whether that’s constantly learning new skills or being involved in radical social change—and pursue jobs that incorporate those elements.

According to Aditi Javeri Gokhale, Chief Marketing and Communications Officer at Northwestern Mutual, a good place to start is thinking about the people you want to work with and the issues you’re passionate about. “I have always identified with jobs where I have a good connection with my leaders, with the mission of the company, and with the team that surrounds me.” When you have that connection, it’s easier to excel at—and enjoy—a job, no matter what your title is.

3. Be Intentional About What You Say Yes To

Cathleen Trigg-Jones, journalist and founder of CatScape Productions, once explained to me her strategy for evaluating opportunities. She would yes to the things that would move her closer to her dreams, and she would say no to the things that didn’t serve her. (Even if they looked like good opportunities on paper!)

This simple rule can move you toward a career you love in two important ways. First, it pretty much guarantees that you get to do more of the work you’re excited about. Second, you get to incrementally step further away from the tasks you don’t enjoy and that don’t help you get where you want to go—even if there are certain aspects of them that may be tempting. Keep following this formula, and you will organically move in the right direction.

4. Don’t Be Afraid To Take Risks

If you want a meaningful professional life, you have to be willing to take risks. Why? “If you don’t do things because you’re scared to fail, you’re not really getting the best out of yourself,” Sabrina Macias, Senior Director of Global Communications at DraftKings, once told me. “Risk is healthy; it makes you more creative.”

A risky move, of course, doesn’t necessarily spending your life savings to start a company—maybe it’s accepting a position you’re not sure you’re qualified for, asking for more responsibility, or volunteering to head a bigger project than anything you’ve ever tackled.

Maybe it’s simply giving yourself permission to try something wildly different. Cindy Gallop, founder and CEO of MakeLoveNotPorn, explains the concept this way: “Stop and ask yourself what would make you happy, and design that.” That might be advocating for a new offering at your company or working on that creative side project you’ve been thinking about. “Just start doing it,” she said. “You’ll be amazed at how many people will be drawn to somebody who is doing things differently—and enabling other people to do things differently.” But that’s the key: You have to first be willing to do things differently.

5. Know That Change Is Inevitable

Finally, know this about career paths: What you want and what works for you is likely going to change over time. As Carol Lovell, founder and CEO of STOW put it: “The meaning of success for me has altered throughout my life. What you think it means at 25 is very different to what you know it means at 50.” The lesson? Don’t be afraid to adjust course when you realize that you’ve changed.

On a smaller scale, even if you have a specific goal you’re working toward, you’ll undoubtedly encounter new information, opportunities, and roadblocks that make you rethink your course. And that’s OK. “It’s not a matter of creating this rigid plan of like, do this step, do this step, no matter what,” explains former CEO and board director Shellye Archambeau. “And things will happen! There will be roadblocks, things will happen that’ll cause you to change and that’s okay. You have to be open to that.”

The road to a career you love isn’t easy. It requires saying no, taking risks, and sticking to your guns. But as a result, you’ll be doing the work you’re passionate about and building a life that works for you. Take it from hundreds of women: It’s worth it.

Carrie Kerpen is CEO and co-founder of Likeable Media, an award-winning digital agency that achieved Crain’s 6th “Best Place To Work in NYC.” She is the author of WORK IT: Secrets For Success From The Boldest Women In Business and the host of the popular podcast All the Social Ladies. Follow her on Twitter @carriekerpen or visit her at carriekerpen.com.

Source: I’ve Interviewed 300+ Successful Women. Here’s What I’ve Learned About Creating a Career You Love.

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After running through what to wear for a job interview with a friend, I thought it might be fun to run through some options depending on the kind of workplace you’re interviewing for. If you’ve got your own tips on what to wear to a job interview or if you have a go-to piece, I’d love to see it or know what it is! Hope you’re wonderful! X Jodie

What Microsoft Japan’s Successful 4-Day Week Suggests About Work-Life Balance

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Topline: Microsoft’s Japan office experimented with a four day workweek in August, resulting in a 40% productivity boost, with over 90% of employees reporting they preferred the shorter week⁠—which aligns with previous studies that show greater work-life balance makes for more productive employees.

  • In addition to a burst of productivity, Microsoft Japan reported it used about 23% less electricity and printed around 59% fewer pages during the experiment.
  • Microsoft Japan will conduct a second experiment over the winter and will encourage more flexible working, but it won’t include the shorter work week.
  • But previous studies show that giving employees more flexibility increases productivity; a New Zealand company permanently adopted the four day workweek in 2018, after a trial resulted in a 24% productivity increase.
  • The Harvard Business Review reported that a Chinese travel agency experienced a 13% productivity boost when it allowed call center employees to work from home.
  • In the U.S., a 2017 Stanford University study found the average worker is willing to give up 20% of their pay to avoid their schedule being set with short notice, and 8% of their pay in exchange for the option to work from home.
  • A work-from-anywhere program for patent examiners at the U.S. Patent and Trademark Office showed productivity gains of 4.4%, according to a 2019 working paper by the Harvard Business School.

Big number: 80 hours.That was the length of a required workweek for 25% of Japanese companies in 2016, according to CNBC.

Key background: Japan’s culture of overwork first made headlines in 2015, when a Dentsu employee died by suicide on Christmas Day after working excessive overtime, and again in 2017, when a Japanese reporter died after clocking 159 hours of overtime the month before her death. Since then, prime minister Shinzo Abe has introduced “workstyle reform” to Japan, including an annual cap of 720 overtime hours per person. Although workstyle reform’s intent is to get big companies to improve their productivity internally, the Japanese government acknowledged the burden of overwork might be passed onto small and medium businesses as a result.

Today In: Business

Surprising fact: As a result of their brutal working culture, the Japanese coined the term “karoshi,” meaning “death by overwork.”

Tangent: Despite studies that show benefits to the four day workweek, it’s not universally favored by executives. Some owners have employees work on Friday when there’s a holiday the following Monday. Others have reduced vacation time to make up for the extra weekly day off. And one Portland, Oregon tech firm experimented with a four day workweek before returning to a five day schedule, because the owner realized a shorter week meant its competitors had a leg up.

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I’m a New York-based journalist covering breaking news at Forbes. I hold a master’s degree from Columbia University’s Graduate School of Journalism. Previous bylines: Gotham Gazette, Bklyner, Thrillist, Task & Purpose, and xoJane.

Source: What Microsoft Japan’s Successful 4-Day Week Suggests About Work-Life Balance

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After spending August experimenting with a four-day work week in a country notorious for overwork, Microsoft Japan said sales per employee rose 40% compared with the same month last year. The “Work-Life Choice Challenge Summer 2019” saw full-time employees take off five consecutive Fridays in August with pay, as well as shortening meetings to a maximum of 30 minutes and encouraging online chats over face-to-face ones. Among workers responding to a survey about the program, 92% said they were pleased with the four-day week, the software maker’s Japan affiliate said in a report on its website on Oct. 31. Japan has been struggling to bring down some of the world’s longest working hours as it confronts a labor shortage and rapidly aging population. Prime Minister Shinzo Abe’s push to make workplaces more flexible and reduce overtime has drawn mixed reviews. The summer trial also cut costs at Microsoft Japan, with 23% less electricity consumed and 59% fewer pages printed compared with August 2018, according to the report. Some Microsoft Japan managers still didn’t understand the changes in working styles and some employees expressed concern that shorter workweeks would bother clients. Microsoft Japan plans to hold another work-life challenge in winter. Employees won’t get special paid days off, but will be encouraged to take time off on their own initiative “in a more flexible and smarter way.” Subscribe to our YouTube channel: https://bit.ly/2TwO8Gm TICTOC ON SOCIAL: Follow TicToc on Twitter: https://twitter.com/tictoc Like TicToc on Facebook: https://www.facebook.com/tictoc Follow TicToc on Instagram: https://www.instagram.com/tictoc Subscribe to our newsletter: https://bit.ly/2FJ0oQZ TicToc by Bloomberg is global news for the life you lead. We are a 24/7 news network that covers breaking news, politics, technology, business and entertainment stories from around the globe, supported by a network of Bloomberg’s 2,700 journalists across 120 countries.

How To Best Communicate Your Appreciation In The Workplace

Last week, our fifteen-year-old daughter told me about a “really cool” online quiz* her French teacher had the class take. As it turns out, the quiz had nothing to do with French.

My daughter stated that the quiz was geared around identifying your “love language,” and surprisingly, when she and her classmates and teacher shared their results, it spurred conversation, curiosity, and some a-ha moments.

The quiz was based on Gary Chapman’s classic book, The 5 Love Languageswhich suggests that each of us has a preferred “love language” and that we can improve our relationships by knowing one another’s.

In its broadest sense, “love” can be expanded beyond the romantic variety. For my daughter’s teacher, it became a creative way to get teenagers to think about how to understand their preferred communication styles better.

Today In: Leadership

This concept is so universal that it was later adapted to the work environment, shifting from “love” to “appreciation.”

“Because we don’t normally think in terms of our co-workers loving us — the word appreciation fits much better — but it is meeting that deep need to feel that somebody cares about me, and somebody appreciates me,” says Chapman.

Chapman teamed up with Dr. Paul White to pen The 5 Languages of Appreciation in the Workplacewhich aimed to improve workplace relationships simply by learning your co-workers’ language of appreciation.

“Every person is unique in the way that they feel love or express love in personal relationships, but it’s the same in how they feel appreciated and valued in work relationships,” explains White.

And when leaders, co-workers, and employees feel appreciated, says Chapman and White, you improve staff morale, create a positive workplace, and increase employee engagement.

Here’s a breakdown of the five languages of workplace appreciation, how to effectively communicate using them, actions you can take to support each style, and things to avoid.

1. Words of Affirmation 

How To Communicate

As this language’s name suggests, use words to affirm, encourage, and appreciate people. Employ empathy to understand your colleagues better and actively listen to them to signal your interest.

Actions To Take

Provide verbal praise in front of others—in a team meeting or when you’re with customers, for instance. Regularly send unexpected messages, emails, or texts of encouragement to foster closer work relationships.

Things To Avoid

Offering non-constructive criticism or failing to recognize your workmates’ efforts, which will leave others feeling frustrated and unappreciated.

2. Quality Time 

How To Communicate

The best way to use this language is to give others your undivided attention.

Actions To Take

Schedule time for one-on-one, uninterrupted, and focused conversations. Maintain eye contact. Arrange activities outside of the office to hang out together with colleagues . each of these actions will build trust and deepen team relationships.

Things To Avoid

Four words: put away your phone!

3. Acts of Service 

How To Communicate

With this language, actions speak louder than words.

Actions To Take

Help alleviate a colleague’s workload by offering your assistance, and then perform the service in a way the recipient wants it done. Use phrases like “I’ll help…” to let them know you’re with them and be clear about how much time you have to assist.

Things To Avoid

Not following through on tasks you promised to take care of.

4. Tangible Gifts

How To Communicate

Despite its name, this language is less about the “gift’” and more about the thought behind it.

Actions To Take

Get to know what is important or valued by the recipient and ensure the gift reflects this knowledge. A caffeine junkie would love a gift card to her favorite coffee house, and a team that’s been working around the clock might appreciate spa gift cards to unwind.

Things To Avoid

Forgetting special milestones or a giving a generic gift with no link to its recipient.

5. Appropriate Physical Touch 

How To Communicate

This language uses appropriate physical touch to demonstrate appreciation.

Actions To Take

Offer a high five, handshake, fist bump, or a pat on the back when acknowledging someone for a great job. These spontaneous displays of celebration help build positive work-based relationships.

Things To Avoid

Personal boundaries are important to keep in mind with this language of appreciation, so avoid unwanted touch.

Bringing It All Together

In the workplace, effectively communicating authentic appreciation and encouragement isn’t one-size-fits-all, nor is it restricted to a single language of appreciation. The best way to express your gratitude in the workplace starts with asking others their preferences so you can better relate to one other and deepen your relationships.

*Curious about your love language? For a fun diversion, take the Buzzfeed quiz here.

Follow me on Twitter or LinkedIn. Check out my website or some of my other work here.

I’m a social media ghostwriter who helps leaders craft their stories to communicate and connect better. As a former branding consultant, my role is to make it easier for my clients to share their unique talents and insights on a consistent basis, magnifying both their reach and impact. Throughout my career, I’ve attracted people eager to tell their tales of transformation. I’ve been a professional storyteller who helped my clients share their stories in a clear and engaging manner, and thus better connect with their intended audiences. Or, as my tagline long said, “People tell me things; I write their stories.” I’m also a frequent speaker, and co-author with Bruce Kasanoff of “I Am: Escape Distractions, Unlock Your Imagination & Unleash Your Potential.”

Source: How To Best Communicate Your Appreciation In The Workplace

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Clear communication in the workplace is a valuable skill. Get the Free Download pdf Quick Guide to Professional Communication Skills: http://www.communicationskillscoach.c… Full List: 1. Concise Communication: https://www.youtube.com/watch?v=9DLWN… 2. Clear Communication: https://www.youtube.com/watch?v=hCGJv… 3. Listening Skills: https://www.youtube.com/watch?v=iWPkH… 4. Positive Relationships: https://www.youtube.com/watch?v=p8Wq6… 5. Collaborative Problem Solving: https://www.youtube.com/watch?v=qp0EE… Get the Free Download pdf Quick Guide to Professional Communication Skills: http://www.communicationskillscoach.c… #communicationskills Communication Coach, this channel, helps rising leaders like you increase your impact and lead your teams with more excellence. The channel focuses on communication skills for leaders, presentation skills, group and team skills, and conversation skills. If you’re looking for self-pace communication skills training, this is the channel for you.

 

 

Turn Strangers Into Friends With 8 Great Questions From Harvard

“So, what do you do?” “Where do you live?” “How do you know [Name of Host]?” are some of my least favorite kind of questions, because they don’t elicit interesting answers.  If you want to get to know someone, you’ll have to do a lot better than this.

As a coach, I’m paid to ask provocative, probing, powerful questions and in social situations, I often wish strangers would ask some of me. Sadly, they don’t. Mainly because it’s considered rude. However, what I’ve found is that if you’re prepared to risk seeming rude by being the first to ask a provocative question, strangers are usually only too happy to follow suit.

Today In: Leadership

Helpfully, the Harvard Business Review has now published 8 great questions to ask at any kind of networking event. They’ve also written up their findings on how colleagues get on better, enjoy work more, and stay connected for longer if they share common experiences outside of work. Sociologists refer to these connections where there is an overlap of roles or affiliations from a different social context as multiplex ties.

So, next time you’re at a social function or networking event and you feel bored by small-talk but fearful of asking profound questions, you can dive right in, backed up by the knowledge that, far from being inappropriately nosy, you’re on the quest of making multiplex ties. What’s more, you’re endorsed by Harvard. Who knows, instead of simply adding a connection, you may actually make a new friend. And that, says the Harvard Business Review, is the whole point. “Research findings from the world of network science and psychology suggests that we tend to prefer and seek out relationships where there is more than one context for connecting with the other person.”

What excites you right now?  I love this question because the answer can be as intimate as you want to make it. You can share your excitement about your upcoming vacation, your boat, your son’s dance competition or your daughter’s soccer game Or you can talk about a book you’re reading or a profound experience you just had.

What are you looking forward to? Having things to look forward is what brings us joy in life See the article I wrote about the pleasure of planning for Forbes Whether it’s a planned vacation, something in your work-life or a personal milestone you choose to share in itself speaks volumes. Finding out about someone’s anticipated joy is a wonderful way to get to know them better. And if they say they are not looking forward to anything, you may want to take this as a cue to move on.

What’s the best thing that happened to you this year?  A wonderful, fresh, open-ended question, similar in some ways to the previous one, but instead of this being about anticipated joy, this question elicits remembered chapters. Sometimes, with the perspective of hindsight, the most difficult events offer the most growth and learning  So, losing my job or suffering an illness could end up having been the best thing that happened all year.

Where did you grow up?  This question reminds me of the usefulness of the pre-fix “I’m curious…” Essentially, this is asking a stranger to share their life story in as much or little detail as they’re willing. However, you could modify this to “I’m curious, WHEN do you think you grew up?”

What do you do for fun?  Unless you’re asking a painter, a poet, a singer a dancer or the odd entrepreneur, most people’s work is not what brings them the most fun. So, this question takes your interlocutor right onto the ski slopes, the golf course, the beaches or oceans where they have the best times.

Who is your favorite superhero? I’m sure that much insight could be gained by understanding the distinctions between a Batman lover and a Wonder Woman aficionado. However, I have a confession: I don’t have a favorite superhero, because I don’t watch superhero movies. To that end, you could, if you wish, modify it to, who is your favorite fictional character  Read my piece for Forbes on Crew mates

Is there a charitable cause you support?  You could tailor this to If you could pick one charitable cause to support, which one would it be? This is a question that will help you understand immediately what they care most about, what their values are. And you’re sure to have some shared affinities.

What’s the most important thing I should know about you? OK This is a big one, and not everyone will feel up to asking (or answering) it. As with all of the questions, the best place to start is with your own answer. If you feel stuck, don’t ask it. However, many people are longing to tell you that they have a hidden side (or hidden qualities) which their appearance or manner belies.

Since I started playing with these questions, I’ve met a Police Chief who told me her 9-year-old daughter frequently reduces her to tears;  a corporate raider who confessed that his favorite fictional character is Mowgli from The Jungle Book and a Catholic priest who does Zumba dancing for fun.  I’ve found I have surprising things in common with people who I’ve only just met.

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I coach leaders to play the game of life with purpose, grace, and ease. I specialize in sectors fueled by innovation and creativity, including Arts and Culture, media, television, film, fashion and advertising. My clients include directors of national arts organizations, worldwide ad agencies and a wide range of entrepreneurs. Before training as a coach, I launched my first TV Production company out of my bedroom and sold it eight years later to the world’s largest production company. I have served the creative board of Endemol UK and later the board of ITV Studios where I was the director of Formats I have been a special advisor to TF1, France’s leading commercial broadcaster. I have led creative forums for Cap Gemini University in Les Fontaine and have worked with the London Business School on their programmer for Entrepreneurs. I have created, produced and sold dozens of the world’s most groundbreaking, successful reality TV shows. Often the TV shows I have produced have been about exploring the edges of society. I have twice been ranked in the top twenty most influential gay people in the UK by the Independent on Sunday and have been featured in the New York Times, The Sunday Times, The Financial Times, Drum, Broadcast, The Hollywood Reporter, Monocle. I first certified first as a counselor (Institute of Counseling) then as a grief counselor before completing the core curriculum at Landmark Education and subsequently working intensely with three of the world’s pre-eminent leadership coaches. I am qualified as a co-active coach from CTI, the Coaches Training Institute, which is the world’s oldest coach training body.

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In this fascinating session from Summit LA18, famed relationship therapist and bestselling author Esther Perel digs into the three hidden dynamics governing every relationship, explores the self-imprisoning paradox of social media, and lays out why certainty is always the enemy of change. Interested in attending Summit events? Apply at summit.co/apply Connect with Summit: https://www.youtube.com/channel/UCMGl… http://www.summit.co http://www.instagram.com/summit http://fb.com/summit https://twitter.com/summit

A New Study Reveals Hiring Effective Female Leaders May Be the Best Thing for Your Company’s Success

Do you believe in your company — its mission, purpose, and what it stands for? Belief in a company is one of the main factors behind why employees work and what they do.

The belief that the company is moving in the right direction, has room for personal and professional growth, and that the employee plays an active part in the strategy are all crucial to keeping employees engaged.

For leaders guiding the way, belief in a company is something that is earned and must come naturally for employees. And according to a new study, attracting and promoting more females into leadership roles is the way forward.

Employees respond better to women-led companies

A recent Peakon study found that employees of women-led companies, meaning those with more than 50% female leaders, feel a stronger connection to the company and their products.

When over 60,000 employees were asked the question of “how likely is it that you would recommend [Company Name] products or services to friends and family,” those at women-led companies answered 0.6 points higher than employees at male-led companies.

Women-led companies also answered higher in terms of satisfaction in the company, an important part of being an active, efficient employee.

Female leadership could be a major enabler in driving the company culture, and female-led companies are proven to be better in communicating mission and strategy, and managing more engaged employees.

Why belief in a company and its products is so important

Belief in the company is also strongly tied to the company strategy. When employees believe in the company — the origin, mission, and value the company offers to consumers and clients — they will subsequently have stronger belief in the strategy as well.

According to Roger Dooley, an experience marketer and author, believing in your company and its product makes you more persuasive. Employees with a strong belief in their product will be more able to effectively sell products or services the company offers, and will have a stronger connection to the company itself.

Belief in a company and its values is also critical to employees’ commitment and persistence. Employees with stronger belief in their company tend to be more willing to continue in their hard work when they trust the path the company is moving on.

According to the Harvard Business Review, belief in a company and its goals will enforce motivation throughout all of the employees — both to get work done when needed, and to keep up the same work ethic when it gets harder.

Belief in a company also helps leaders. When your company supports the same goals, it becomes easier to manage and communicate.

In Authentic Happiness, psychologist Marty Seligman writes that employees become their “happiest” selves when they are doing work they find worthwhile. Leaders who are able to motivate others to work towards a communicated, shared goal — and a shared belief in the goal — are able to maintain morale and engagement throughout the employee lifecycle.

Moreover, belief in a company and its goals also creates a feeling of solidarity among employees and their leaders. If at any point there is a disconnect between employees and leaders, it can be mended quickly and easily when there is a strong belief that the company is going in the right direction.

Ari Weinzweig, a founding partner of Zingerman’s Community of Businesses, points out that belief in a business is one of the most productive foundations that employees and leaders can both share. It creates a shared purpose that may otherwise not be found, as most beliefs are formed before a person is even old enough to be in the job force.

Forming a community where there is a belief in a business allows for clearer actions towards the shared belief, and helps everyone’s job within a larger company make sense.

Clearly the research proves that you must care about the belief in your company strategy and its product. But we must not ignore the key component. As Peakon’s study revealed, investing in female leaders will help you bring deeper conviction about the company and its services, and therefore empower your business to grow in a sustainable way.

By:By Marcel Schwantes Founder and Chief Human Officer, Leadership From the Core @MarcelSchwantes

 

Source: A New Study Reveals Hiring Effective Female Leaders May Be the Best Thing for Your Company’s Success | Inc.com

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Why are there so few women leaders? Weaving together scientific research and personal narrative, Alexis Kanda-Olmstead explains why women may be reluctant to take on leadership roles and what we – women and men – can do to disrupt the powerful internal forces that undermine women’s leadership aspirations and confidence. 1. Alexis Kanda-Olmstead leads talent and diversity initiatives at Colorado State University for the Division of University Advancement. Throughout her twenty-year career in higher education, Alexis has worked to help students, faculty, and staff actualize their potential as leaders through self-knowledge, personal empowerment, and service. As a student and practitioner of women’s development, social justice, and organizational psychology, Alexis believes that with grace and humor we can create positive change that benefits everyone. Alexis is a blogger on women’s issues and the founder of AKO Collective, a women’s leadership development company based in Northern Colorado. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

 

How to Create a Winning Startup Culture

Some time back, in my infographic on 51 Business Mistakes that most Entrepreneurs Make, I had outlined that one of the biggest mistakes is that you do not give any thought as to what you consider would be a great startup culture. And, without good policies or HR to keep things in check, the startup begins to develop a toxic business culture.

You will find this problem in businesses in Japan a lot. The Japanese culture is that people should work harder and if any employee goes home early, or finishes his work faster than the other, they usually get snitched on to their bosses by their co-workers. Since, you are growing a startup, you may want to avoid all these hullabaloo as time is limited and money is precious. Your workforce is your primary foundation and you want to build it strong as everything else you do is going to be supported by your employees.

Therefore, here is what you do to streamline the company’s functions and develop a strong and great company culture:

Step #1. What are the values that you hold dear and want to be reflected by your startup?

Yeah, you are the boss, you are the man of the show. Since you run the startup, you need it to reflect the type of entrepreneur you are and the entrepreneurial qualities you have as best as possible. That way, you can run it better!

So, ask yourself, what quality do you want for your startup to be its brand identity? It can be anything. For example – if you think hustle is the best quality of a startup (although, I disagree), it can be – “being the hardest worker in the room”, or if you want your employees to have a quality personal life, it can be something else.

Now, when you have landed on some values which you hold dear, make sure everybody in your business knows it – the employees, your partners, the directors and even the janitors!

Step #2. Make Sure Employees (Both Present and Future) Reflect those Ideals

If all you look at when hiring employees is whether they have the requisite skills or not, then you could be doing a grave mistake. Studies have proven that employees who are not a cultural fit with your business shall not work their best.

Heck, they can even become toxic in nature and do more harm to your company culture than good. Suppose you have an open-door policy wherein any employee can talk to you directly; however a mid-level executive doesn’t want that and shouts at and harasses his juniors for going to you without passing through him first – what do you think is going to happen?

Your startup culture will be in-operational for just one worker and can hinder performance among all your employees. That’s why mistake #1 in my post on business mistakes showed that you need a good HR even if your business is new. An HR has relevant skills and expertise in hiring the best workers so that can be a breather for you and help your business focus on, where it is truly necessary.

Step #3. Make Sure Everyone’s Voice is Heard

In order to truly know whether every employee is resonating according to your business ideals, you have to make sure that the voice of employees at even the lowest level is heard. That way, you can be sure the startup culture has truly sunk in.

In order to create a culture that actually motivates the employees, you also have to make sure that they understand that their voice matters and that if they have any grievances to tell or advices to offer, it has a good chance to be acted upon.

Also, this step that is to make everybody’s voice heard should not be made only in a vertical direction that is only from down to the top; rather it should be made laterally. Colleagues should know what their teammates think and feel.

That way, it can promote good communication and the workplace is going to remain energized. You need to also support lateral feedback even if means you have to go above and out of what you should be doing.

Step #4. Give Feedback

Now, the above step will be quite redundant without this process in place. Your employees will stop saying what they feel if they believe that what they say will not be acted upon. Therefore, you have to be proactive in giving feedback to employees. Show them that their work counts and learn to motivate them. Hold interactive sessions, talk one-on-one with employees who have addressed their grievances to you and also share your thoughts on any input they have given.

That way, you actually know whether your company culture is striving or whether the employees have just put up a facade to please you. Now, an even more important point – there will always be some employees who go against the company culture or even rebel against them.

There are three ways to handle them which you must note and be careful of:

  1. Firstly, by providing gentle feedback about how you want things to be and remain in your business. This works against employees who unknowingly have strayed from the path and need just a gentle pat to return back on track. For example, if you have a company  culture on wearing formal attire and being extremely disciplined but you see a guy who is trying to break free, because he feels the clothes are very restrictive, you can guide him to a middle path.
  2. Secondly, by actively supporting him in his endeavour. You know, some people are really creative and can’t be bounded. While, it can do a lot of damage to your company culture, if you feel that the guy has got a lot to offer, you can let him be a wild horse. This usually applies to some very creative overachievers. These guys are usually rebels and if they don’t actually harm the way other employees do their work, it is best to keep them and encourage their habits! Seems rather odd, right!?
  3. Lastly, by firing him. Some people just poison the company culture. Toxic employees who are constantly fighting their peers or are late in finishing their work almost always need to be eradicated or else you risk the chance of demotivating your other employees.

While, it looks rather simple, it is the simple things that have the most effectiveness. Executing these principles at your startup can be the separating factor from just a startup and a startup with a workforce who are optimized to win!

By:

Source: How to Create a Winning Startup Culture

 

22 Ways To Completely Ruin Any Chance Of Succeeding In Your Interview

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You always read about what you ought to do in an interview. I thought it might be even more helpful to share some blunders that you should avoid throughout the interview process. If you do engage in these actions, I can guarantee that you’ll epically fail and enrage the interviewers. You’ll probably also be barred from ever interviewing there again.

  • Offer available times to interview that are solely convenient for you. You don’t care if its burdensome to the interviewers, as it’s all about you.
  • If it turns out that the time you confirmed is now inconvenient for you, cancel the meeting minutes before the interview is scheduled to start.
  • Show up late to the interview. Compound this by not offering any apologies as to why you’re late or asking forgiveness for making them wait 30 minutes for you.
  • As you arrive tardy, you are holding a Starbucks coffee and loudly slurping it in front of everyone.
  • It’s August in New York City and about 100 degrees on the trains. You don’t find it important to go to the bathroom and get freshened up—you just arrive disheveled and offer a sopping wet handshake.
  • Of course, you don’t have to bring a résumé or business card.
  • You call the hiring manager by the wrong name twice, after she has has already corrected you.
  • Your phone rings and your ringtone is a gangster rap song filled with profanity and inappropriate lyrics. You answer the call and put up your index finger, signaling the universal “I’ll be with you in a minute” sign. You then follow up with a “shush” when they’re talking too loudly and interfering with your call.  In fact, you look annoyed at them for looking annoyed at you.
  • As the interviewer asks questions, you look bored and apathetic—trying to play hard to get.
  • You provide answers to a question that wasn’t asked. When corrected, you admit that you weren’t paying attention to the question. In this moment, you think the interviewer will value your honesty.
  • Instead of giving concise answers, you try being different by offering awkwardly long and meandering soliloquies that confuse and annoy everyone.
  • You talk trash about your former employer and co-workers. You think they will love hearing about how terrible their competitors are and appreciate the juicy gossip.
  • You ask if it’s okay to date the boss, as you’ve done so in the past.
  • Before anything else, you demand to know the salary, bonus, where your office is located and how much vacation time and sick days you get, as well as other perks.
  • You are rude and dismissive to the receptionist in the lobby when she doesn’t let you in right away. You let her know important people are expecting you.
  • You take copious notes while everyone is talking and don’t look up at all while you are writing.
  • In the middle of the interview, while they are in the midst of asking you a question, interrupt precipitously and tell them you have a hard stop and need to go to another interview, which you’re already late for.
  • When the interviewer asks you a question, you sigh in annoyance and inquire, “Didn’t you read my résumé?”
  • You either avoid all eye contact or stare directly into their eyes for the entire duration of the interview.
  • If you’re bored, you fiddle with the objects on the interviewer’s desk and distractedly look around the room.
  • You constantly interrupt the interviewer with nonsensical questions.
  • Wrap up the interview by asking, “Are you going to give me an offer or what?”

While it may sound like I am exaggerating with these gaffes to humor you and make a point, you would be surprised to know that these are all real-life instances that I’ve encountered as an executive recruiter and hiring manager for my own team. I can tell you firsthand, if you exhibit any of these behaviors, I can assure you that you’ll totally flounder and sabotage your own chances of attaining a new job.

 

I am a CEO, founder, and executive recruiter at one of the oldest and largest global search firms in my area of expertise, and have personally placed thousands of professionals with top-tier companies over the last 20-plus years. I am passionate about advocating for job seekers. In doing so, I have founded a start-up company, WeCruitr, where our mission is to make the job search more humane and enjoyable. As a proponent of career growth, I am excited to share my insider interviewing tips and career advancement secrets with you in an honest, straightforward, no-nonsense and entertaining manner. My career advice will cover everything you need to know, including helping you decide if you really should seek out a new opportunity, whether you are leaving for the wrong reasons, proven successful interviewing techniques, negotiating a salary and accepting an offer and a real-world understanding of how the hiring process actually works. My articles come from an experienced recruiter’s insider perspective.

Source: https://www.forbes.com/

 

If You Understand How You Fit, You’re Five Times More Likely To Be Inspired At Work

Few work experiences are as demoralizing as not knowing how your work fits into your company’s larger strategy or goals. It’s hard to thrive when the day-to-day feels meaningless, and I’ve got the data to prove it.

My firm recently conducted a study of 13,771 employees and asked them whether their bosses have explained how their work fits into the department or organization’s strategy or goals. As you can see, a paltry 21% of bosses are “always” connecting their employees’ work to some larger strategy or goal.

But there’s an even bigger twist: We also discovered that people whose bosses “always” tie their work to a larger strategy are nearly five times more likely to be inspired at work than those whose bosses “never” does.

While it might be momentarily satisfying to blame all the bosses for not doing a better job at connecting employees’ work to something bigger, the truth is that individual employees also have some responsibility.

In this same study, we asked people to rate the statement: “When I get an assignment, I find out how it fits into our organization’s strategy and goals.” And here again, we found that a minuscule 18% are “always” taking the extra step to find out for themselves how their work fits into their organizations’ goals.

But as you might expect, the people who do take that extra step are 5.7 times more likely to be inspired at work than those who “never” do.

If we want to enjoy and succeed at our jobs, the implication of this study seems obvious—we’ve got to proactively learn how our work fits into our organizations’ strategies and goals. This is accomplished with a four-part conversation, which, when done right, can also teach your boss how to share this information in the future without being asked.

But a word of caution before I give you the script: This conversation cannot feel like an attack on, or an end-run around, your boss. If your boss suspects that you’re looking for ways to usurp or chastise them for poor leadership, they’re likely to respond defensively (or worse).

There’s also a chance that your boss may not always know how your work ties into a larger strategy (your boss may actually feel in-the-dark about his or her own work). So always approach this conversation with caring, genuine curiosity and the mindset that you may not get every question answered.

Here’s the four-part script for talking to your boss about how your work connects to the organization’s (or department’s) larger strategy or goals.

Step 1: Find an agreeable time to have deep conversation by asking your boss, “Would you be willing to have a conversation with me about this new assignment? I find it really interesting and I’d love to learn more.”

It’s always a good idea to start the conversation by asking permission (i.e. “would you be willing”). Your boss will be instantly disarmed because you’ve made it clear that you’re approaching the conversation as an opportunity to learn, not to accuse. Additionally, the phrase “I find it really interesting” alleviates a common and understandable fear among bosses that employees only want face-time in order to gripe about something.

Step 2: Having opened the conversation, now say, “I appreciate you taking the time to give me your advice and thoughts on this project because I’d love to learn more about it and I really want to knock it out-of-the-park. So the first thing I’m curious about is whether there was some kind of strategic initiative or goal that sparked the need for this project?”

It’s important to reinforce your genuine interest and curiosity in the project before you ask about the impetus for the project. Don’t skip this step unless you have a sufficiently deep relationship with your boss that allows you to approach this conversation more forcefully. In general, it’s better to err on the side of tact and caution in these conversations.

Step 3: Ask, “Is there anything you’d like me to know about how this will get used (or incorporated into a larger project or initiative)?”

You don’t want to come right out and demand to know what the boss really intends to do with your work on this project. While there are certainly bosses who will appropriate employee work as their own, it’s awfully accusatory for a conversation like this. Instead, give them the choice to share or not share. This actually increases the odds that they will share, telling you a great deal about how this project connects to larger strategic initiatives.

Step 4: Finally, ask “Do you envision more projects like this coming in the future?”

If this is the only project of its kind, there’s a good chance there isn’t a grand strategy or goal underneath. But if this is just one of many similar projects, that’s a big clue as to the shape of your organization’s larger strategy and goals.

You probably noticed that this conversation is focused on specific assignments, rather than on your job as a whole. The reason for that is simple: If you directly ask your boss “How does my job fit into the company’s larger strategy?” there’s a very good chance you won’t get a coherent answer. That’s a big, abstract question, and most leaders won’t have a prepared response.

Instead, by gently probing for information about your current or latest project, you’re can tease out and piece together how your work connects to a larger strategy.

You may have to conduct this conversation a few times to fully glean how your work relates to a bigger strategy. But with enough repetition, you’ll typically find that your boss will start to proactively offer these insights.

Ready for the next challenge? Tune in on August 6 for Day 7.

Miss a challenge? Click here for Day 5: Take stock of your days.

Follow me on Twitter or LinkedIn. Check out my website or some of my other work here.

I’m the founder of www.LeadershipIQ.com, a New York Times bestselling author and I teach the leadership course What Great Managers Do Differently I am the author of five books, including “Hundred Percenters: Challenge Your People to Give It Their All and They’ll Give You Even More.” Some of my research studies include “Are SMART Goals Dumb?,” “Why CEO’s Get Fired,” “Why New Hires Fail,” “High Performers Can Be Less Engaged,” and “Don’t Expect Layoff Survivors to Be Grateful.” I’ve lectured at The United Nations, Harvard Business School, Microsoft, Merck, MasterCard, Charles Schwab and Aflac, among others.

Source: If You Understand How You Fit, You’re Five Times More Likely To Be Inspired At Work

What Not To Do After A Job Interview

The waiting period after a job interview can be one of the most stressful times. You’ve done everything in your power, now it’s out of your control. All you can do is wait, try to be patient, and do things to keep yourself on track for success. Just like preparing for and going on a job interview, there are things you should and shouldn’t do. Here are five of those things you shouldn’t do after an interview.

Don’t replay the interview over and over.

It’s easy to focus on what you didn’t do well in an interview and rehash those scenarios over and over in your head. This is actually a terrible thing to do. Not only does it put you in a negative frame of mind, it’s also a completely inaccurate view of how the interview went. Your interview could have gone spectacularly overall, but focusing on one or two things you could have done better will cause you to feel like the whole thing was a failure.

Analyze the interview once or twice, highlighting both the good points and the negatives. Make notes of what you’d do again in a future interview and give yourself a couple of pointers on what you’d change. After you’ve done those two things, leave it at that. Going over it more will only cause additional and unnecessary stress.

Don’t harass the hiring manager.

Send your thank you message within 24-48 hours of the interview, then don’t reach out again until the date the hiring manager told you they’d be in touch. Unless you have a very urgent question or something major comes up, there’s no reason for you to contact the hiring manager.

Emailing or calling them and asking for a status update or to let them know you’re still very interested will only harm your chances of getting the job. Hiring managers are inundated with messages already, and they told you when you’d be hearing from them, so respect them by honoring that date. Once it’s a few days past that date you can reach out again.

Don’t stop your job search process or quit your job.

Until you have a signed contract, nothing is official. While you may have given the best interview of your life and the hiring manager was gushing over you, there’s still no guarantee the job is yours. You don’t know if another candidate could come in and be an even better fit for the role, the job could go to someone internally, or a whole myriad of factors could be at play. Until you have that contract in your hands, keep working at your current job and continue your job search efforts.

Don’t post anything about the interview on social media.

It can be tempting to brag about a great interview or to post about how you’re excited for the opportunity and then tag the company or the hiring manager. You don’t know what the company’s social media policy is, so by posting you might actually be violating their standards unknowingly. Play it safe and keep your thoughts private, and brag to your friends and family offline.

Don’t ghost the hiring manager.

If you’ve decided to accept another job offer or if you’ve decided you don’t actually want this job for any reason, send an email to the hiring manager to let them know. Thank them for their time and the opportunity then explain that you’ve chosen to pursue another opportunity. They will be incredibly appreciative of this and they’ll certainly remember your actions. The business world is smaller than you think, so it’s very possible that you’ll cross paths again at some point, so don’t risk burning bridges.

Follow me on Twitter or LinkedIn. Check out my website.

Ashira is a Millennial and Gen Z Engagement expert helping organizations manage, engage, attract, and retain the next generation of talent and bridge the gap between generations. Learn more at www.ashiraprossack.com

Source: What Not To Do After A Job Interview

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