Empathy Is The Skill Of The Future, Google Says

EMPATHY is now a major skill needed in growing an innovation mindset in an organization as it helps business leaders come up with better solutions, Google LLC’s Chief Innovation Evangelist Frederik G. Pferdt said.

“Empathy is the skill of the future, and practicing empathy every day as a business leader, for example, helps you understand what your employees need and what your immediate team actually needs right now, So, putting yourself into their situation, to really understand how they really think and feel, helps you come up with better solutions for your employees,” Mr. Pferdt said at a virtual forum on Jan. 29.

He noted that innovation is now in great demand due to the pandemic crisis.

“In the past, everyone wanted to innovate. Now, everyone needs to innovate. This pandemic allows everyone to do things differently and has been a key innovation accelerator for companies and individuals who are trying to not only survive the crisis, but finally move forward again,” he said.

Hence, business leaders should help their teams develop an innovation mindset, he said. Aside from practicing empathy, it is important that business leaders are able to reframe challenges into opportunities, Mr. Pferdt noted.

“Reimagine tomorrow, today. How can or should tomorrow be different? What could a better world look like? Mindset matters!” he said. “Small and big experiments lead to learning how the future could work,” he added.

He also said the power of rituals can be used in organizations to build a “sense of belonging and cohesion in times of distance.”“Leaders need to identify values, craft powerful rituals, and foster a future-ready culture that’s prepared for the new normal. After all, you need trust and collaboration to establish a culture of innovation.”

Adobe’s 2021 Digital Trends Report, an annual survey that charts the evolution of marketing, advertising, e-commerce, creative and technology professionals, also identified empathy as the driver of experience.

“Empathy is an under-utilized differentiator that is accessible to all by combining their depth of customer and product knowledge and then demonstrating it at critical stages in the experience,” the report said.

“Understanding how people feel is an essential, but often an overlooked part of the experience. Analyzing and anticipating their reactions at decision points and during moments of friction will make the process work better for both sides,” it explained.

By Arjay L. Balinbin, Senior Reporter

Source: Empathy is the skill of the future, Google says | BusinessWorld

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Technology is radically transforming the world of work. But despite AI’s rapid advancements, robots will never be able to do everything humans can. Saadia Zahidi explains how creativity and empathy will be more important in the future, as jobs grow in professions such as caregiving and teaching. But for workers to keep with change, reskilling, upskilling and retraining is essential. Here’s what you need to know about the skills you’ll need to stay ahead.
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How To Teach Children Empathy

Does your child have empathy? Or should I ask, do you have empathy? One of the best ways to teach empathy is by modeling it for your child. If you show your child how to be empathetic with your actions, they will learn from you. But teaching empathy goes beyond being a positive role model for your child.

What is Empathy and Why It’s Important

Empathy is such an important virtue to possess in life. When you have empathy, you are able to actively value another person’s perspective and respond with care and concern. Empathy is about having compassion and having the ability to envision how someone else is feeling in a particular situation and responding with understanding. It’s something that parents can nurture in their child’s lives as they grow and mature but it’s never too early to start! Some people are born empathetic and it comes naturally for them. But not all people have empathy and it can be a complex skill that some people need to mindfully learn and practice.

Who Struggles With Empathy

The more egocentric a person is, the harder it is for them to be empathetic. That being said, toddlers and teenagers will have the hardest time having and showing empathy to others. Also, if a child doesn’t know a multitude of emotions and or isn’t able to freely express emotions in their home, they may have a more difficult time being empathetic to others. Children on the Autism Spectrum, for example, also have a challenging time showing compassion, empathy, and effectively having perspective taking with others.

How Parents Can Cultivate Empathy With Their Children

Play it Out

Children love to play and play is necessary for them to learn and make sense of their world and various skills on how to function in their world. So I suggest, getting a box of bandages and have your child nurse their doll or stuffed animal and help them “feel better” by taking care of them. This will help children notice when friends are hurt and want to help them and take care of them. 

Practice and Define Emotions

Children need to know emotions before they can express them and understand how others are feeling. So I suggest playing an emotion game where you make a face and your child has to name the emotion you are feeling. Then, your child makes the same face and describes a time when they felt that emotion.

Model Empathy

If your child gets hurt or gets a bad grade, try not to invalidate them or dismiss them by just saying “it’s ok” but instead model what it’s like to show empathy. You can say, “How does this grade make you feel?” and “What can I do to help support you?” and “What can I do to help you feel better?” If your child is willing to listen, you can name them their strengths and encourage them to keep trying to get a better grade next time. 

Take Another Perspective

Talk about how someone feels in a particular situation that you see on television or in real life and ask your child,  “How must they feel?” Once you establish how the other person feels, you can talk about what that person can do the next time to act differently with more empathy. You can also teach your child to initiate asking others “how are you feeling today” or “how are you doing today” but if they have trouble initiating it, teach them to respond this way to someone asking them first, to show them that you care about them. A conversation between a family member or a friend is about giving and receiving, listening and responding.

Prioritize Kindness and Inclusion

Kindness goes a long way. Teach your child to choose kindness and inclusion. Teach your child that if they see a child playing or eating lunch by themselves, have them initiate a conversation with that child and invite them to play or eat with them. If they see that a friend is hurt physically or emotionally, teach your child to ask them how they are feeling and how they can help.

Practice Opportunities

Practice doing something nice for a friend who is sick, hurt, or had a bad day. Your child can draw them a picture or make them a card or a craft and deliver it to their doorstep. If your child is older, they can send a text, email, or call their friend to check on them. 

Volunteer and Give

Have your child practice giving to others. Maybe they can volunteer at a local food bank or animal shelter. Maybe they can gather outgrown toys and give them to Salvation Army or Goodwill. Maybe they can save allowance money and buy some new toys to give to a local Children’s Hospital or Toys for Tots around the holidays. Or maybe they can draw pictures to give to individuals at a retirement center.

Host a Family Meeting

Schedule a family meeting in your home once a week. At the meeting, let everyone in the family have a turn speaking and sharing. This will provide your child the opportunity to practice listening to others and their feelings as well as have the opportunity to express themselves and their needs.

Reflect and Listen

It is important to teach children to listen to how others are feeling and then to reflect on how they are feeling. It is just as important to listen to how other’s are feeling, if not more, as to reflect on how they are feeling. Listening is a very important skill to learn and practice. If you don’t listen carefully to someone, you may miss understanding how they are really feeling and how to respond and reflect properly.  

Make a Repair

When a conflict arises, you can have your child practice making a repair. If they take a toy away from another child or a sibling, you can have your child reflect on how that made the other child feel and then follow up with asking your child what they can do differently next time and how they can make it better this time. This might mean a verbal apology, a written apology letter, an apology drawing, and even a hug.

 

By: Dr. Kim

 

Source: How To Teach Children Empathy

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Teach Your Kids to Value Empathy Over Tenacity

If you watched Coco Gauff’s third round loss in the US Open on Saturday, chances are you won’t remember the score or many details about the match itself; you’ll mostly remember how Naomi Osaka consoled the 15-year-old after her defeat.

And if you’re Osaka’s parent, you should be more proud of the kindness and empathy she showed than the big win she earned. Just two days before the sweet moment between the athletes, writer Anna Nordberg wrote for the Washington Post that parents put too much focus on their kids developing tenacity or grit and not enough focus on developing conscientious characteristics.

Clinical psychologist Lisa Damour tells Nordberg that what actually makes adults happy barely correlates with academic or professional success:

What it does correlate with is quality of relationships, a sense of purpose and feeling that you are good at what you do. “If you walk that back to look at what you can do as a parent, it’s raising conscientious kids,” Damour says. “When you’re conscientious, you tend to have better relationships, you’re caring, you’re not dishonest and you pursue things that have meaning to you.”

Maybe it seems obvious. Of course we want our kids to be good people. Of course we want them to be empathetic and kind and caring. We want our kids to work hard at their goals—even when things get tough—but we don’t want them to be the type of people who are more focused on their personal success than the feelings of those around them.

But apparently we’re not doing a very good job of getting that point across to our kids, at least not according to a 2014 study detailed in The Atlantic:

While 96 percent of parents say they want to raise ethical, caring children, and cite the development of moral character as “very important, if not essential,” 80 percent of the youths surveyed reported that their parents “are more concerned about achievement or happiness than caring for others.” Approximately the same percentage reported that their teachers prioritize student achievement over caring. Surveyed students were three times as likely to agree as disagree with the statement “My parents are prouder if I get good grades in my class than if I’m a caring community member in class and school.”

So how can we not only value empathy but also encourage it? Well, we start by modeling it. Kids are more likely to do as we do, not do as we say. Let them see you shoveling the sidewalk for your elderly neighbor, volunteering at the local food bank and buying gifts for families in need during the holidays. And when you catch them being kind—praise, praise, praise.

But Nordberg also writes that we should actually create opportunities that “encourage empathy, collaboration and kindness rather than waiting for them to spontaneously happen.” We should be empathy enablers.

Enlist older kids to help with younger kids, whether it’s at home with siblings or at school as mentors or tutors. Involve them in your own problem-solving brainstorms. Clear off the kitchen table and spread out the thank-you card supplies so they’ll actually write the thank-you notes. Seek out moments in which you can encourage them to be kind, and they’ll build those empathetic muscles while also recognizing the value you place on those characteristics.

And then, one day, your kid might be the tennis star who consoles their opponent while the world watches and admires.

 

By: Meghan Moravcik Walbert

Source: Teach Your Kids to Value Empathy Over Tenacity

Empathy is a skill that parents can work to teach their children through encouragement and emotional development activities. In this episode of Mom Docs, Dr. Dehra Harris shares a few tips for parents to ensure children develop healthy emotional habits and empathy skills. Visit Children’s MomDocs (a blog by mom physicians at St Louis Children’s Hospital and Washington University School of Medicine):
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