Why Heroic Efforts Are Damaging Your Company Growth

One of the things we celebrate, particularly in entrepreneurial organizations, is the last-minute effort a person or a team puts in to beat a tough deadline. Maybe it’s a product team hustling to complete a prototype against the clock, a group of accountants and lawyers working through the night to close an acquisition, or even a CEO swooping in to save a key account at the last minute. Heroic efforts like these should be celebrated, right? Actually, no. These kinds of heroic efforts are actually damaging the long-term growth prospects for your organization.

Let me explain why.

I’ve written before on this blog and in my book, Great CEOs Are Lazy, that every well-run organization has to balance a yin-yang between talent and process. For young companies, who have yet to develop processes and systems, it’s natural to rely on the heroic efforts of your people like I described above to help grow the business.

But if you want to build a truly scalable business, you need more processes and systems. . I know that most entrepreneurs are practically allergic to processes – I get it. But you can’t afford to rely on the heroic efforts and expect people to pull all-nighters every week to grow the business and expect them to stay healthy physically and mentally.

I recall a time when I was the CEO of a business that made industrial controls. We had a big trade show coming up and we were planning to debut a cutting-edge new calibration product to our customers. The engineer in charge of the product, a guy named Craig, ended up working something like three straight days to finish the prototype in time for the show. In fact, we ultimately found him sleeping on the floor next to his finished demo unit the morning before the show.

When we all got together for our next company meeting a few weeks later, Craig was counting on getting some praise for all his heroic effort to save the day. But I wasn’t going to go there. Rather, I told everyone that I was glad the new product was done–but that I hated how we did it. I knew in this case that Craig had been working on this product for almost a year.

Every time I inquired about his progress, or offered him help and resources, he turned me away. Why did he wait until the last few days to finish it? The truth is he created the very conditions where he needed to step up and save the day and be a hero. I wasn’t going to celebrate his efforts because I wanted to change the culture of how we worked and become more methodical and predictable.

I know that some of us work better under pressure–like pulling the all-nighter the night before an exam. But again, it’s not sustainable. By contrast, we also had another engineer on staff named Napoleon, who was incredibly capable and productive. He just went about his business and got his work done without drama: no muss or fuss. I think employees like Napoleon generally don’t get applauded enough because the way they work doesn’t call attention to themselves the way Craig did. (Craig eventually left the company over his perceived slight of not being recognized for his heroic effort.)

There are plenty of different approaches to product development, for example, like Agile, Scrum, and Stage Gate. Any of those can work perfectly well. The point is to have something in place where you have a more planned and methodical process that doesn’t require heroic efforts or sacrifices to get the work done. These systems are also how you give employees like Napoleon the chance to thrive.

When you rely on superhuman efforts to get work done rather than systems, it also puts incredible pressure on the types of people you hire. Not everyone is willing or capable of doing that kind of work–they’re hard to find. It’s why you hear so many leaders say things like, “It’s so hard to find good people.” The truth is that there are plenty of good people out there, but they need good processes and systems to thrive.

But this lesson doesn’t just apply to your people–it also applies to the heroic CEO as well. I write in my book about the tendency of CEOs to go into “Player Mode” where they ride in to save the day, maybe by closing a sale at the last minute or mobilizing the resources to get a job done just in the nick of time. While you might need to become the hero from time to time, there is a cost whenever you do it. You’re missing the opportunity to build organizational muscle and capability–as well as the processes and systems–you need in place to scale the business. Otherwise, you become the constraint that keeps you stuck in place.

When you think about how your organization operates, do you rely on superhuman and heroic efforts to get your work done? If so, be careful, because you’ll face real issues growing your company to the next level.

By Jim SchleckserCEO, Inc. CEO Project

Source: Why Heroic Efforts Are Damaging Your Company Growth

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How to Find the Best ERP Software for your Business

Businessmen trading stocks online. Stock brokers looking at graphs, indexes and numbers on multiple computer screens. Colleagues in discussion in traders office. Business success concept.

ERP offers a software platform to businesses in order to manage a wide variety of business functions such as invoicing, payroll, warehousing and much more on the field of varied and customizable options.

Selecting the right ERP software for your business is not an easy task as other major vendors like SAP, Oracle, and NetSuite does not offer a wide variety of ERP solutions to pick from. Henceforth, making an appropriate decision on the very first go becomes crucial while selecting the ERP platform as it cannot be scaled later according to your needs.

In this article, we will be looking at a few tips on how you can select the right ERP platform for your business.

What factors to consider while choosing ERP?

An effective ERP is sought to provide all the business processes together by improving collaboration that helps your organization make data-driven decisions and enhance business productivity. You can also look for a few solution software tools to get help for handling various sources. For instance – Choose financial management for improving your control over company assets and accounting, CRM to maintain better customer relationships, project management to manage to bill and monitor your projects, and business intelligence to provide optimized tools to deal with reporting, analysis and much more.

As your organization grows and expands on a global scale, ERP allows to maintain visibility and standardize your business procedures to work across the globe and explore into new markets. There are multiple benefits to using ERP global software which is listed as:

  • ERP allows you to easily work with other operation, partners and suppliers in collaboration or partnership on your value chain.
  • The platform supports new locations, industries and geographies with fewer efforts.
  • You can standardize a single ERP solution and innovate it easily by capitalizing on current investments.

How to find the perfect ERP solution?

It can be a daunting task when you want to search out for the most accurate ERP solution. But still, a few tips and tricks can help you go a long way. Here’s how.

  • Research according to your Needs

This is one of the most vital approaches you need to begin up with serious research of your business requirements. You need to look out for the specific answers as per the demands of your organization. There arise certain questions related to the processes and internal review which helps you to stay ahead in the bottleneck competition. Try to expand your reviews and research to see what other competitors are doing and how they fulfill customer expectations.

  • Select the right option

When you get a better grasp on the requirements and processes which you need to start with, you can readily delve into the ERP technology for meeting your needs. You should keep in mind the past records of your enterprise along with where you want to be in the future. By doing so, you can get to the right ERP solution.

  • Be selective when choosing Partners

There is no doubt in how a right technology partner can ease out the software deployment as per your needs be it from financial management to manufacturing and supply chain management. The best way in which you can maintain the value and relationship with your future partner to schedule a demo for seeing if they possess appropriate skills, industry expertise and the right technology to achieve your desired outcomes.

Wrap Up

Here, we come to the end of the article. We hope you must have got an idea of how to choose an appropriate ERP solution for your business. Till then – keep learning!


About the Author

Charles Richard possesses over 10 years of experience in the business analysis profession. He has written dozens of tech and non-tech pieces on the renowned publication.  He also enjoys mentoring BA professionals and his well-rounded knowledge in engineering concepts provided an easy way to make non-technical people understand basic theories. Currently, he is working at TatvaSoft UK. you can visit the website https://www.tatvasoft.co.uk/ to know more about his company.

Featured image: Matej Kastelic

Source: How to Find the Best ERP Software for your Business

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This presentation is supported by https://www.parsimony.com which is the ERP system developed from an open source core (ERPNext) to help ecommerce companies with their back end systems. Big businesses know all about ERP, but arguably the small and medium sized businesses could get more leverage from an ERP than a big business. This is a replay from a https://www.catalyst88.com mastermind presentation from Michael Pinkwoski talking about what a business operating system is.
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