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The 10 Most Customer Focused Companies In Asia -Blake Morgan

All over the world customers are king. But it’s especially true in Asia. Customers in Asia are unlike any others in the world. They tend to be more connected to their mobile devices and are eager to spend and connect with brands. Many of the most successful companies are those that are completely focused on … Continue reading The 10 Most Customer Focused Companies In Asia -Blake Morgan

5 Powerful Examples Of Social Media Customer Care – Alina Gorbatch

Social media customer care doesn’t sound like something worth an entire article. After all, social media has been with us for a while. We know that customer care is important, we have business pages on multiple platforms, we reply to messages and direct tweets, solve tickets, and gradually forget how to use a phone. What … Continue reading 5 Powerful Examples Of Social Media Customer Care – Alina Gorbatch

Why Customer Service Is Important To The Success Of Your Business – Salesforce

Great customer support drives an amazing customer experience, especially when your support team moves beyond just reacting to problems and toward anticipating customers' problems. When support agents are empowered to go above-and-beyond with customers, or have a help desk solution that makes it easy for them to upsell or cross-sell relevant services, they can create … Continue reading Why Customer Service Is Important To The Success Of Your Business – Salesforce

How to Design a Customer Experience Strategy

According to a report by the customer experience consulting firm Walker, by 2020 customer experience will overtake price and product as the key brand differentiator. While companies understand the importance of customer experience, many don’t know how to make improvements. Preparing for Customer Experience Design Customer research is the first thing you should focus on … Continue reading How to Design a Customer Experience Strategy

What to do When Your Customers Ask For a Discount & Why You Shouldn’t Give Them – Steli Efti

Everybody wants a deal. Especially your prospects. And while you probably think giving 10% or 20% off isn’t a big deal, giving discounts just to win business can cost you more than money. It can kill your company. Sure, you probably think I’m being dramatic. You’ve been giving discounts for ages and your revenue and … Continue reading What to do When Your Customers Ask For a Discount & Why You Shouldn’t Give Them – Steli Efti

Starbucks Is Now Open for Loitering and It’s a Terrible Business Decision – Gene Marks

Starbucks, in an effort to walk back from the recent bad press it received, has just made a terrible business decision. Did you catch it? According other reports, the company, in a letter to its employees this past weekend, said that “any person who enters our spaces, including patios, cafes and restrooms, regardless of whether … Continue reading Starbucks Is Now Open for Loitering and It’s a Terrible Business Decision – Gene Marks

How To Use Smart Optimizing Squeeze Pages To Grow Customers – Covert Commissions

You can instantly use COVERT COMMISSIONS to start building your own profitable list and earn affiliate commissions on autopilot from day , Even better... you can do all of this without ever writing a single word yourself. Instead of having to create all of the pages, make the download gifts, deliver them all... AND, write … Continue reading How To Use Smart Optimizing Squeeze Pages To Grow Customers – Covert Commissions

10 Ways to Create a Positive, Personal “Service” Brand

When your business product is invisible, it can be difficult to become the go-to expert in your field. We’re talking about business coaches, career counsellors, wellness practitioners, personal trainers, key note speakers, consultants and anyone working in the services industry. This makes creating and maintaining a positive personal brand essential. So, what is a personal … Continue reading 10 Ways to Create a Positive, Personal “Service” Brand

How to get more clients for business

Businesses can flourish when there is demand and this demand is generated by clients. Many businesses fail because of lack of customers. The post talks about the ways in which one can get more clients for business. When the need of the customer is met, one can expect revenues for businesses. How to get more […] … Continue reading How to get more clients for business

Cheap and Cheerful: Are Low Price Hosting Solutions Worth The Price?

It’s part of our nature to question low price a deal we deem too good to be true with instinct urging us to exercise caution during the purchase. “You get what you pay for” is the reality that consumers are instructed to consider upon discovering that hidden gem in the market, however paying such a… via … Continue reading Cheap and Cheerful: Are Low Price Hosting Solutions Worth The Price?

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