Empathy Is The Skill Of The Future, Google Says

EMPATHY is now a major skill needed in growing an innovation mindset in an organization as it helps business leaders come up with better solutions, Google LLC’s Chief Innovation Evangelist Frederik G. Pferdt said.

“Empathy is the skill of the future, and practicing empathy every day as a business leader, for example, helps you understand what your employees need and what your immediate team actually needs right now, So, putting yourself into their situation, to really understand how they really think and feel, helps you come up with better solutions for your employees,” Mr. Pferdt said at a virtual forum on Jan. 29.

He noted that innovation is now in great demand due to the pandemic crisis.

“In the past, everyone wanted to innovate. Now, everyone needs to innovate. This pandemic allows everyone to do things differently and has been a key innovation accelerator for companies and individuals who are trying to not only survive the crisis, but finally move forward again,” he said.

Hence, business leaders should help their teams develop an innovation mindset, he said. Aside from practicing empathy, it is important that business leaders are able to reframe challenges into opportunities, Mr. Pferdt noted.

“Reimagine tomorrow, today. How can or should tomorrow be different? What could a better world look like? Mindset matters!” he said. “Small and big experiments lead to learning how the future could work,” he added.

He also said the power of rituals can be used in organizations to build a “sense of belonging and cohesion in times of distance.”“Leaders need to identify values, craft powerful rituals, and foster a future-ready culture that’s prepared for the new normal. After all, you need trust and collaboration to establish a culture of innovation.”

Adobe’s 2021 Digital Trends Report, an annual survey that charts the evolution of marketing, advertising, e-commerce, creative and technology professionals, also identified empathy as the driver of experience.

“Empathy is an under-utilized differentiator that is accessible to all by combining their depth of customer and product knowledge and then demonstrating it at critical stages in the experience,” the report said.

“Understanding how people feel is an essential, but often an overlooked part of the experience. Analyzing and anticipating their reactions at decision points and during moments of friction will make the process work better for both sides,” it explained.

By Arjay L. Balinbin, Senior Reporter

Source: Empathy is the skill of the future, Google says | BusinessWorld

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Technology is radically transforming the world of work. But despite AI’s rapid advancements, robots will never be able to do everything humans can. Saadia Zahidi explains how creativity and empathy will be more important in the future, as jobs grow in professions such as caregiving and teaching. But for workers to keep with change, reskilling, upskilling and retraining is essential. Here’s what you need to know about the skills you’ll need to stay ahead.
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Empathy Helps Explain How Parental Support Can Prevent Teen Delinquency

A new study of nearly 4,000 school children has found that youngsters who feel they have empathic support from their parents and caregivers are verging away from a wide range of delinquent behavior, such as committing crimes.

Published in the peer-reviewed Journal of Moral Education, the research, which drew on data surveying children over a four year period from when they were aged 12 to 17, also shows that those who received empathy were less likely to execute acts of serious delinquent behavior, compared to those who simply felt they had supportive parents.

In addition, the new findings — out today — demonstrate that parents/caregivers who display greater empathy enhance their teenagers’ own development of empathy, or the ability to acknowledge and understand the feelings of others.

The results follow an investigation of the Longitudinal Study of Australian Children data source, which features a series of interviews with 3,865 boys and girls across Australia over the period when delinquent behavior first tends to appear.

Author of the paper, Professor Glenn Walters from Kutztown University in Pennsylvania, USA, states his findings demonstrate that parental support, as perceived by the child, plays a “small but significant role” in the development of empathy in early adolescent youth.

The Associate Professor of Criminal Justice adds: “Empathy in youth also appears to have the power to mediate the negative association between perceived parental support and future juvenile delinquency.”

The study was launched to expand on results of several previous articles which investigated the relationship between parental support and delinquent behavior in teenagers. The proposition is that strong parental support reduces the propensity for such behavior. However, the results have been mixed.

Forensic psychologist Professor Walters wanted further clarification. Could parental support and delinquent behavior include an indirect relationship, rather than direct, and be mediated by another factor: high levels of empathy?

To find out, he first scrutinized two interview sessions where the children were asked about their level of parental support as they perceived it, and their development of empathy. To determine parental support, they were asked to rate statements such as “I trust my parents” and “I talk to my parents.” To assess empathy, they were asked to rate statements such as “I try to empathize with friends,” and “I try to make others feel better.”

In the final session, when they were 16 or 17, they were asked how often they had engaged in 17 delinquent acts in the past year. These acts varied in their seriousness, from drawing graffiti in a public place to purposely damaging or destroying property to using force or the threat of force to get money or things from someone.

Using a variety of statistical techniques, Professor Walters found that empathy did indeed appear to mediate the relationship between parental support and delinquent behavior. Children who reported more parental support tended to have higher levels of empathy, and these children were less likely to engage in delinquent behavior.

“What the current study adds to the literature on the parental support-delinquency relationship is a mechanism capable of further clarifying this relationship,” Walters says. “The mechanism, according to the results of the present study, is empathy.”

He does concede, however, that other factors such as social interest and self-esteem may also play a role in mediating the relationship between parental support and teenage delinquency, and says these factors should be explored in future research.

Walters also suggests, in future research, empathy should be measured from a younger age and that new criminalities such as cybercrime — not included in this data set — should be assessed.

By Taylor & Francis Group

Source: Empathy helps explain how parental support can prevent teen delinquency: Study on 4,000 children monitored over four years, finds children who felt their parents were empathic were less likely to commit serious crime — ScienceDaily

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Journal Reference:

  1. Glenn D. Walters. In search of a mechanism: mediating the perceived parental support–delinquency relationship with child empathy. Journal of Moral Education, 2021; 1 DOI: 10.1080/03057240.2021.1872511
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Teach Your Kids to Value Empathy Over Tenacity

If you watched Coco Gauff’s third round loss in the US Open on Saturday, chances are you won’t remember the score or many details about the match itself; you’ll mostly remember how Naomi Osaka consoled the 15-year-old after her defeat.

And if you’re Osaka’s parent, you should be more proud of the kindness and empathy she showed than the big win she earned. Just two days before the sweet moment between the athletes, writer Anna Nordberg wrote for the Washington Post that parents put too much focus on their kids developing tenacity or grit and not enough focus on developing conscientious characteristics.

Clinical psychologist Lisa Damour tells Nordberg that what actually makes adults happy barely correlates with academic or professional success:

What it does correlate with is quality of relationships, a sense of purpose and feeling that you are good at what you do. “If you walk that back to look at what you can do as a parent, it’s raising conscientious kids,” Damour says. “When you’re conscientious, you tend to have better relationships, you’re caring, you’re not dishonest and you pursue things that have meaning to you.”

Maybe it seems obvious. Of course we want our kids to be good people. Of course we want them to be empathetic and kind and caring. We want our kids to work hard at their goals—even when things get tough—but we don’t want them to be the type of people who are more focused on their personal success than the feelings of those around them.

But apparently we’re not doing a very good job of getting that point across to our kids, at least not according to a 2014 study detailed in The Atlantic:

While 96 percent of parents say they want to raise ethical, caring children, and cite the development of moral character as “very important, if not essential,” 80 percent of the youths surveyed reported that their parents “are more concerned about achievement or happiness than caring for others.” Approximately the same percentage reported that their teachers prioritize student achievement over caring. Surveyed students were three times as likely to agree as disagree with the statement “My parents are prouder if I get good grades in my class than if I’m a caring community member in class and school.”

So how can we not only value empathy but also encourage it? Well, we start by modeling it. Kids are more likely to do as we do, not do as we say. Let them see you shoveling the sidewalk for your elderly neighbor, volunteering at the local food bank and buying gifts for families in need during the holidays. And when you catch them being kind—praise, praise, praise.

But Nordberg also writes that we should actually create opportunities that “encourage empathy, collaboration and kindness rather than waiting for them to spontaneously happen.” We should be empathy enablers.

Enlist older kids to help with younger kids, whether it’s at home with siblings or at school as mentors or tutors. Involve them in your own problem-solving brainstorms. Clear off the kitchen table and spread out the thank-you card supplies so they’ll actually write the thank-you notes. Seek out moments in which you can encourage them to be kind, and they’ll build those empathetic muscles while also recognizing the value you place on those characteristics.

And then, one day, your kid might be the tennis star who consoles their opponent while the world watches and admires.

 

By: Meghan Moravcik Walbert

Source: Teach Your Kids to Value Empathy Over Tenacity

Empathy is a skill that parents can work to teach their children through encouragement and emotional development activities. In this episode of Mom Docs, Dr. Dehra Harris shares a few tips for parents to ensure children develop healthy emotional habits and empathy skills. Visit Children’s MomDocs (a blog by mom physicians at St Louis Children’s Hospital and Washington University School of Medicine):
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Adults Play A Big Part In Kids Developing Empathy Early, Study Says

Experts are still not agreed on when exactly kids develop the all-too-important quality of empathy, but a new study has suggested that adults have quite a large impact on children exhibiting this ability early in life.

More specifically, attentive adults engaged with kids in social situations can help youngsters demonstrate this quality earlier than the age of four, which is when previous studies say children start to show empathy. Being able to empathise, understanding others’ emotions and perspective, is key for socialising.

Developmental psychologist Elia Psouni and her colleagues assessed if children showed empathy in its simplest form, by determining if the kids could comprehend that another person has a false belief about something because they lack information.

The research team at Lund University in Sweden asked children aged 33-to-54 months old what would happen next in a story that had been interrupted.

They were looking to see if the participants would predict that the story’s main character would make a ‘wrong move’ because they had a false belief.

The researchers were also seeing if kids were better at doing this when with an adult who was busy with another activity, or an attentive adult engaged in the story, too.

The character in the story, Maxi, was playing outdoors and then decided to go inside to play with his toy plane. Unbeknownst to Maxi, his dad moved the plane while he was outside.

The kids were then asked where Maxi would look for the plane. Usually children younger than four would answer that Maxi would look for the plane where it actually is, even though Maxi doesn’t know that his father moved it.

However, even some of the youngest kids in this study correctly predicted that Maxi would look for the plane in its old location – when they took the test while with an engaged adult.

“Many children correctly detected and told us about Maxi’s false belief, i.e. that Maxi would look for the plane where he actually left it,” Psouni told Science Daily.

“Surprisingly, these children did not remember the story as a whole better than other children, but specifically noticed and mentioned the fact that daddy moved the toy when Maxi was not there, indicating that they paid closer attention to this particular feature of the story.”

This study shows how kids can understand the perspectives of others younger than experts previously believed.

Kids who answered the question about Maxi while on their own failed at making the correct prediction as often as their peers who took the test but with an unengaged adult, showing how important an adult’s attention is, not just their presence.

“Being in the same room as the child is not enough. It is the active engagement of the adult together with the child that makes the difference,” Psouni explained. What do you think of the study’s findings?

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