How B2B Brands Can Identify Their Target Audience

How well do you know your brand’s target audience?

Or, how well do you think you know your target audience?

We find that many brand managers in Europe assume they know their audience very well indeed. They might even have a very clear image in their head of the type of individual they are trying to target with all of their advertising and marketing strategies. 

What is often the case, however, is this image in their heads isn’t always completely correct. When it comes to targeting your audience in Europe and motivating them into making a purchase, you need to ensure that your understanding of this group is bang on. Any slight differences between what’s in your head and your audience could result in some of your targeted work falling flat.

If you know that you have this problem in your business currently, here are steps to take to understand your target audience better. If you follow them through, you’ll know how to discover your target audience and start fine-tuning your aim for them in all your campaigns.

Brainstorm your target audience.

The first thing you should do is sit down and brainstorm what you already know about your target audience. Think about the characteristics that all of the individuals who are most likely to buy your products will share. Are they in the same age group? What is their job title; what kind of salary do they earn? You should also look at the common challenges, needs, and objections that this group of people might face in their life.

One great tip is to take a look at the audience that your competitors are targeting. How does that group differentiate from yours? Examine the data-driven insights using the right tools to understand the entire funnel, and how you can leverage this data to incorporate your USP to retarget.

Take advantage of brand trackers.

Use a brand tracker to get measurable and actionable data on your audience. This data can give you various, but specific insights. For instance, tracking brand awareness will tell whether or not your ideal target audience actually knows about you. As well as that, tracking brand consideration will show if they would consider using your brand. You can also track this data for your competitors and compare how your brand fares against them. 

In addition, you might even discover that this isn’t actually the best audience for you to be targeting. By digging deep into all of this brand tracking data, you might see new audiences appear that you had never previously considered. Just make sure to choose a brand tracker that caters to niche audiences.

Develop a persona for your target audience.

Now it’s worth creating a persona of what the quintessential member of your target audience is like. There are so many benefits from audience personas, so why not use it?

For example, if you target the millennial generation, go beyond a generic idea of a millennial and think more closely about who you are selling to. If you find that millennial females who live in urban areas and work in the tech sector buy your product more than anyone else, then their defining features and characteristics should also be those of your audience persona. 

Once you have made a persona, it’s important that you inform everyone on your team. To keep everyone on the same track with all their strategic work, you all need to be targeting the same persona.

Start targeting.

Now that you know who you are aiming at, it’s time to start trying to reach them. In order to target your audience, focus your efforts on the channels they use most often. 

If you know that your target audience spends a lot of their online time using Twitter, then it’s worth starting a campaign on that social media platform. However, if you are targeting an older audience who might prefer to spend their evenings in front of their TVs than tweeting, think about running some TV adverts.

Researching the channels that your audience use really can help you immensely — not doing so could end with you shooting blindly and completely missing. 

How does running marketing campaigns help find your target audience, you may ask. Well, how can you be positive that they are the audience for you unless you see if they work? And don’t forget…

Continue to monitor.

So you research your target audience well and then start to target them using suitable methods and channels. Job done, right? Not quite.

Sure, you’ve taken the right kind of steps so that the right kind of consumers will see your brand marketing. But how do you know whether that’s really happening once your adverts and promotions are out there in the wild? How do you know that they are helping your sales?

Keep your eye on the ball and monitor how your marketing efforts are doing. You can do this by tracking your brand guidelines and campaigns to make sure that they are hitting the spot. 

It’s also worth noting that target audiences can change or shift over time, so monitoring them is a continuous task for every brand manager. As long as you do make monitoring a habit of a lifetime, then there’s no risk of you ever being left behind by competitors. 

Those steps don’t sound too difficult, right? If you follow through with them, you should discover new things about your target audience that you might never have realized. And those nuggets of wisdom could help you polish up your marketing campaigns like never before. 

Not only that, but you can now carry out all of your campaigns confidently, as your target audience shouldn’t be even easier to reach.

By: Steve Habazin Entrepreneur Leadership Network VIP

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Adam Erhart

How To Identify Target Market | Target Market Examples Click here to subscribe: https://bit.ly/2HxjQRa If you don’t properly identify your target market then none of your marketing will work. Period. Not your ads, not your content, not your website, not your social media, nothing. It will all fail miserably. And I don’t want that for you. So in this episode I’m going to be breaking down exactly how to identify your target market and give you a few examples of what that might look like for your business. ***Marketing Resources: Work With Me: https://bit.ly/2FY2vzF Our Advertising Agency: http://aerh.co/1oVVeEc Facebook Ad Image Guide : https://bit.ly/2H9EPt9 FAST Content Formula : https://bit.ly/2JEu5kz 60 Second Video Ad Script : https://bit.ly/2GQF0Kl One Page Marketing Plan : https://bit.ly/2v6HPBp ***Let’s Connect: Website: http://adamerhart.com Click here to subscribe on YouTube: https://bit.ly/2HxjQRa Twitter: http://twitter.com/adamerhart Facebook: http://facebook.com/officialadamerhart Instagram: https://www.instagram.com/adamerhart

Facebook Used to Be an Essential Marketing Tool. These CEOs Are Doing Just Fine Without It

In 2013, AHS Consulting founder Amna Shah started boosting her business’s presence on Facebook. She and her employees worked to build out a page with information about the Chattanooga, Tennessee-based company, and posted new content multiple times a week. To attract potential customers, staffers crafted ads and paid to boost exposure of posts.

Shah knew consumer-facing brands may be better suited for Facebook’s advertising and paid marketing, but assumed hers, too, could find an audience. Some existing customers interacted with the brand, and likes piled up. But Shah says no one new from Chattanooga or the nearby Atlanta region seemed to be finding her consulting firm through the platform–only some individuals from India and China.

https://tpc.googlesyndication.com/simgad/16268205965370515636“Over time, we started to think these were fake profiles,” she says. “We got no new business out of Facebook, ever.” Halfway through 2018, the company stopped putting effort into Facebook marketing.  Shah is far from alone. In a November survey, Inc. asked CEOs and other high-ranking executives from fast-growing companies what they think about Facebook from a business perspective. Thirty-two percent said they are now getting less for their marketing dollars with Facebook than they used to, while 27 percent said they mistrust Facebook’s use of their business data. In follow-up interviews, several of the survey takers said they have slowed their use of Facebook marketing and advertising. A few, meanwhile, have pulled the plug altogether.

  • Shannon Hulbert, the CEO of Opus Interactive, a cloud-services provider in Hillsboro, Oregon, had been spending hundreds of dollars a month on Facebook advertising, but said her company cut back dramatically in 2018. The following year Opus removed Facebook from its marketing budget entirely. The social network had stopped driving business, Hulbert says, as Opus had itself grown to cater to much larger businesses.
  • Moira Vetter, the founder and CEO of Modo Modo Agency in Atlanta, says a decade ago it felt like every business needed to be on Facebook and Twitter. Recently though, her creative agency–an Inc. 5000 honoree the past three years–has shifted its focus to producing content and promoting its work on Instagram and LinkedIn. “I feel that Facebook has run its course,” she says. “It’s not somewhere people in our industry are spending time. In fact, it’s become less and less of something I even think or talk about.”
  • Bubba Grimsley says he’d just cut off his Fairhope, Alabama-based company Liberty Rent’s Facebook presence in November, due to concerns about data privacy within his industry, which works with real-estate rentals and financing. “I don’t even know why we were doing it,” he says of the company’s Facebook efforts, which included paying to boost exposure of its content. “I don’t think I was finding any customers.”

For years Facebook has poured energy into targeting and educating small businesses, growing a team of publicists and outreach employees. As of 2018, more than 140 million businesses globally used Facebook, at least 90 million of which were small and midsize businesses, according to the company. Veronica Twombly, the head of communications for Facebook Small Business, says SMBs are a “top priority” for the platform.

“We are trying to elevate our free and paid solutions to make sure these small- and medium-size businesses know all of the tools at their disposal to help grow their customers,” Twombly tells Inc. The company offers digital training for businesses, and held more than 100 in-person training sessions in the United States in 2019.

Facebook in the past has acknowledged the growing cost of its advertising for business, even as user growth has slowed. Finance chief David Wehner said in an investor conference call that in the fourth quarter of 2017 alone, the average price per ad climbed 43 percent, while the number of ad impressions served increased just 4 percent. Still, Twombly says the company is continuing to see growth in monthly active advertisers.

Several of the executives who told Inc. they have stopped advertising on Facebook over the past year were from business-to-business companies, which often can find customers more reliably on LinkedIn or through other marketing channels. But others outside of the B2B realm have followed suit. One example is Jack Wight, the founder of an electronics reseller that advertised aggressively to individuals on Facebook in 2018 but pulled the plug on the effort the following year.

“We weren’t making any money on those people by the time we paid for the advertising,” says Wight, the chief executive of Buyback Boss, which is based in Tempe, Arizona. “The marketing cost was just higher than other channels.”

Wight estimates his company spent about $20,000 on Facebook ads over the course of a year, before giving up on Facebook about seven months ago. For 2020, his company is using a strategy of SEO and Adwords to find people who type in, for example, “sell my iPhone 10” on Google.

A Buyback Boss employee who had been handling the company’s Facebook presence and advertising now focuses on search marketing. Wight says he’s open to resuming ad spending on Facebook–but only after he’s scaled the other marketing channels he’s found more effective.

“We put some money into it, we risked some money to experiment,” he says, “and it just didn’t work.”

By Christine Lagorio-Chafkin Senior writer, Inc. @Lagorio

 

Source: Facebook Used to Be an Essential Marketing Tool. These CEOs Are Doing Just Fine Without It

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