How New Innovations Are Helping Prevent Retail Injuries

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According to the US Department of Labor, workplace injuries cost an estimated $161.5 billion yearly. In Wholesale and Retail Trade (WRT) establishments, lost workday injuries are caused mainly by slips, trips, and falls. A study in the United States in 2020 found that falls accounted for 33% of nonfatal injuries, making it the highest cause of preventable workplace nonfatal injuries. Moreover, falls were the third highest cause of preventable fatal workplace injuries at 21%.

According to The National Institute for Occupational Safety and Health (NIOSH), factors that can lead to workplace injuries include:

  • Workplace factors – Slippery surface, loose floor coverings, obstructed vision by boxes or containers, poor lighting, lack of maintenance of walking surfaces.
  • Work organization factors – High working pace that may cause workers to rush, tasks involving handling greasy or liquid materials that may make surfaces slippery.
  • Individual factors – Age, worker fatigue, and poor eyesight may affect vision and balance, and inappropriate footwear can cause tripping or slipping.

However, most WRT establishments have difficulty ensuring all health and safety protocols are adhered to both by employees and customers. The problem increases in a high-density environment with heavy human traffic. Managers are adopting innovative ways to complement the traditional solutions in the WRT stores.

Artificial Intelligence (AI), the Internet of Things (IoT), and Machine Learning (ML) have combined to detect, analyze, alert, and prevent hazards in the workplace. Workplace safety is significantly improved using real-time responses.

Computer vision

Computer vision uses digital inputs from images and videos to derive information meaningful to a computer. The computer then analyzes the information to detect defects.

SeeChange (AI provider) and Keymakr Inc. Inc. (data-annotation service provider) partnered to leverage AI in preventing slips, trips, and falls using existing CCTV cameras in Asda (supermarket chain in the UK) stores. Keymakr’s SaaS platform empowers SeeChange’s SpillDetect tool to detect liquid spills automatically. The system then sends notifications to the staff on the location of the hazard.

According to Michael Abramov, CEO of Keylabs, Keymakr’s Saas platform, “AI can be leveraged to detect accidents as soon as they happen and AI-based smart checkout systems can eliminate the human-error factor. Implementing AI can save buyers and business owners from such dangers.”

Abramov says that AI does not suffer from fatigue and can monitor non-stop. “The position of products on the shelves (and alert of a dangerous positioning) The condition of the floors (and report any incidents (spilled products, products that have fallen off shelves)). That’s not all of it as AI surveillance systems can monitor the entire store, providing insights into customer behaviors and preventing thefts.”

relEYEble solutions offer computer vision services and integrate with existing cameras to detect areas with the highest traffic in the store and monitor access to the premises. This feature helps reduce injuries caused by overcrowding and limited access and exits to a building in case of emergencies.

Fire detection systems traditionally have a response time of 3-5 minutes after detecting a fire. This time may be crucial, especially for large and fast-spreading fires, reducing the firefighting response time. Computer vision can detect fires from about 50m away and give an alert within 10-15 seconds. When connected to a PA system, the system can make an immediate announcement providing the fire’s exact location and the best exit route.

Ergonomic sensors

Injuries from manual handling of tasks are reduced through ergonomic training of workers. Optimum movement is sent to the worker to self-correct, paving the way for behavioral change.

One such company offering this solution is Soter Analytics. Soter devices worn on the shoulder, headset, helmet, and/or back monitor the risk of injury in real-time. The gadgets are paired with a mobile application to deliver tailored coaching to a specific worker for a particular task. Studies have shown that hazardous movement is reduced by 30-70%. Managers also have access to the data from the soter devices in real-time. The managers can then use the data to:

  • Identify hazards.
  • Filter hazard risk by task, department, or individual.
  • Identify priority areas requiring more focus.

According to Coca-Cola KO +0.4% Amatil Limited (CCA), they reduced the risk from manual handling by approximately 35% after using Soter’s SoterCoach and Clip&Go solutions for six months. Mr. Shawn Rush from Giant Eagle stated that the risk from the hazardous movement was reduced by nearly 50% for the team members who participated in the process.

Predictive data and analytics

Predictive analytics uses various data obtained from the organization and analyzes that data to forecast potential scenarios. The data collected and used in analytics include root causes and complaints and suggestions.

HGS Digital solutions collects, analyzes, and runs what-if scenarios to determine reasons for injury and provide corrective action to mitigate the problem. After entering the data into the program, the tool will analyze the information without being programmed.

Case management software

i-Sight is a case management software similar to HGS Digital Solution. Unlike HGS, I-Sight only collects, tracks, and provides comprehensive reports, and you have to use this information to prevent workplace injuries. I- sight tracks and reports incidents such as:

  • Accidents
  • Injuries
  • Slips and falls
  • Fatalities
  • Near misses
  • Dangerous exposures

Managers can use the i-Sight dashboard to monitor incident reports and possible trends to identify high-risk areas or employees that require urgent attention.

Self-braking trolleys

Autonomous vehicles (AVs) are usually associated with cars. According to Anthony Ireson from Ford of Europe, supermarket trolleys can also use the technology.

The trolley comes with a pre-collision assist to help customers avoid accidents or reduce the effect of a collision. The sensors on the trolley detect people and objects ahead in its path. The self-braking trolley automatically applies the brakes when it detects a potential collision.

Although the trolley is still a prototype in the Ford shop, its application will make run-away trolleys a thing of the past reducing accidents.

Robotics

Engineers from West Virginia University are developing robots to safeguard workers from workplace hazards. The robots detect risks found on floor surfaces in WRT establishments. Besides providing situational awareness, the robots would provide walkability maps and continually monitor the risks. Unlike other computer vision systems that use existing CCTV cameras in the establishment, the robots would be equipped with in-built cameras to reduce deception from surface appearance. The robots would also drive on the surface to better assess the slip risk.

The development of the robots focuses on three key factors:

  • Identification and evaluation of holistic risks involving the operation of the robots in the working spaces.
  • Use of robots in other aspects, such as shopping guides.
  • Effect of walkability maps and the robots on employees’ injury risk.

I’m a writer fascinated by the obvious and hidden dynamics between tech, culture and politics and how societies and habits are shaped by this interplay.

Source: How New Innovations Are Helping Prevent Retail Injuries

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Bootstrapping’s Impossible Promise : Stop Pulling And Start Pushing

What happens when you realize that you’ve built something that requires more expertise than you have? Usually, anxiety happens. And this can lead us into a trap of believing that if we just try harder for longer, we will figure it out. After all, isn’t that how we made it this far—trying harder? Inevitably, we may find ourselves exerting a tremendous amount of energy trying to lift ourselves up by our own bootstraps.

As I wrote about earlier, pulling on our own bootstraps is usually a fight we can’t win.

So, I propose a redirection of all that energy toward understanding what you can do better than anyone else.

I think Gary Keller and Jay Papasan illustrate this concept well in their book, The One Thing. They explore the power of understanding how and where to focus our energies to make the greatest impact, and they point to the example of “the domino effect.” In short, I can push on a domino that’s a fraction of a square inch, and 29 dominos later, if each domino is one and a half times the size of the domino in front of it, I could knock down a domino the size of the Empire State Building.

Let’s dwell on that for just a second.

By investing our time intentionally to understand where we need to push, we can exert less effort and have a greater impact than trying to pull ourselves up by our own bootstraps. After accepting that your greatest benefit to what you have created is to apply your energies where you will get the greatest return on that investment, dig deeper to find and define your strengths and weaknesses. I recommend StrengthsFinder 2.0 from Gallup and Tom Rath to get started. This is also an easy-to-read book that can have profound implications.

Understanding your natural strengths as a business owner and leader can help you identify quickly where you are lacking. For example, my top five strengths are ideation, strategic, input, futuristic and connectedness. I have learned to embrace those core strengths. I also have acknowledged that some of my weakest characteristics further down the list, like harmony, competition and discipline, are necessary for leading a successful business.

I could say that I need to work harder to turn my weaknesses into strengths and be a well-rounded person. And to be clear, there is nothing wrong with striving to be well rounded—but that is a journey of a lifetime that our businesses cannot wait for us to complete. Instead of throwing all my energy toward what I am not good at, I’ve found the best use of my energy is to invest it where I can generate the greatest amount of return on investment.

Using another physics example, take the gears on a bike. The point of having gears on a bike is to create the ability to adjust the return on energy input from our legs, to the petals, to the gears, through the chain, to the wheels. By adjusting up and down through the gears, we can ensure that we are getting as much return on investment for our energy as possible.

At too low a gear, we are pushing harder than we need to and expending energy we will need later. At too high a gear, we are pedaling fast but not getting the maximum amount of return per push. Understanding our strengths is tantamount to being able to dial in the gears on our bike based on the financial terrain to maximize the return on investment for our energy spent moving our business down the road.

Instead of trying to pedal faster or harder to make up for our weakness, we need to know where to push to generate the greatest return on investment and find others to invest their time and energy in the areas where they are strongest. There are people who are amazing where we are lacking. Finding them and adding them to our teams is a much greater use of our time and resources than trying to become mediocre at doing something we weren’t good at to begin with.

Lastly, I suggest taking time to read Jim Collins’s Good to Great or a current take on it in Gino Wickman’s Traction. Collins uses the example of a flywheel. His proposition is that if we are willing to focus our energy on moving forward the thing(s) we are best at, both personally and as a business, we can build momentum and get the greatest return on investment.

Whether it is a domino, bicycle or flywheel, there are numerous examples of how the most important journey we will embark on is the one where we invest in discovering how we can apply our strengths to a focused area that will generate the greatest impact and return on investment for our time and energy.

We can choose to expend our energy pulling on our own bootstraps—usually out of some sense that we have to do it all by ourselves. If we do, it’s likely that our business will never be more than what we have to offer, and our return on investment will be limited to our own strengths and by our own weaknesses. Or we can choose to start pushing from a position of our greatest strengths, setting our domino, bicycle, flywheel, business in motion, potentially changing the course of our careers.

If you are going to exert all that energy, why not send it in a direction that can create change and foster success? Knowing your strengths can help you identify the kind of strengths you need to find to supplement your business strategy—more on that in the next article.

Christopher M. White, Managing Partner, Eques, Inc. Read Christopher White’s full executive profile here.

Source: Bootstrapping’s Impossible Promise Part Two: Stop Pulling And Start Pushing

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By: https://valerianfunds.com

How revenue-based financing can support bootstrapping

Let’s say you’ve built your MVP using your existing resources, you have some initial sales and you’re ready to take things to the next level. Venture capital isn’t looking like the best option for you, but you definitely need some working capital.

These circumstances require a smarter method of financing. On top of bootstrapping, companies in the eCommerce, subscription, marketplace and SaaS spaces now have the option to apply for revenue-based financing (RBF) to support their growth.

A type of non-dilutive funding, revenue-based financing is near-instantaneous capital that you repay over time solely as a percentage of your company’s future revenues.

So, what does this mean for you in the early stages of your business? It means you have a source of funding to boost efforts in marketing and sales, without having to give away equity or pay back rigid amounts that you can’t afford.

You get resources to grow further, while ensuring you only make payments that are proportionate to your revenue. For example, founders might choose to use funding to support their inventory or their marketing efforts. 

This is a game changer for founders, and it suddenly means that bootstrapping is a real and accessible option. It means they have another tool in their arsenal for growing a business without turning to less-than-ideal financing methods. 

That being said, taking an advance through revenue-based financing doesn’t rule out venture capital as a source of funding in the future. Plenty of companies bootstrap and utilize RBF before reaching a point in which VC makes sense for them….

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How to Turn Your Company’s Purpose Into Action

The best advice is easy to understand, but difficult to execute, according to Marshall Goldsmith, executive coach and author of Triggers, Mojo, and What Got You Here Won’t Get You There.

In a virtual keynote address to Inc. 5000 honorees this week, Goldsmith explained that while coaching leaders at companies such as Ford, Pfizer, and the Mayo Clinic, he learned that it’s easy to dismiss the simplest of leadership strategies because they sound too easy. But it’s often the simple strategies that make the biggest difference for founders because they’re easier to commit to long-term.

“You’re a CEO, you’re a very busy person, you don’t have a lot of time. If I gave you stuff that sucks up too much of your time, you’re not gonna do it anyway,” Goldsmith says, adding that this tried-and-true method is still one worth teaching today because of its proven success.

Here, Goldsmith shares a simple method to becoming a more effective leader.

1. Get in the habit of asking for input.

Goldsmith argues that leaders don’t ask one simple question enough: How can I be better? Leaders should get in the habit of asking how they can be a better manager, team player, and salesperson. Many times, your employees and peers will point things out to you that aren’t even on your radar.

Something he learned from management consultant Peter Drucker stood out to Goldsmith when it comes to asking for feedback. “He said, ‘The leader of the past will have to [explain] to leaders of the future when they ask why we manage knowledge workers when they know more than we do,” Goldsmith says. In other words, never stop learning from your employees and peers.

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2. Listen to the input–don’t debate it.

Once you ask for input, Goldsmith says to fight every urge to give your opinion and to instead listen intently. Whatever feedback you get, take notes, say thank you, don’t judge, and don’t make too many promises. Instead, Goldsmith suggests you say, “I’m going to involve you and the others involved and follow up with you.”

One important thing for leaders to keep in mind is that leadership is not a popularity contest, and therefore you shouldn’t feel obligated to satisfy everyone. “You never promised as a leader to do everything people suggest,” Goldsmith says. “You promised to ask and listen.

3. Follow up.

This is where you act on what you promised. The key to making change, according to Goldsmith, is that you have to follow up and stick with it.

“You don’t get better when you listen to a speech. You don’t get better because you read a book,” he says. “You have to work at it, follow up and stick with it.”

By: Teresa Xie, Editorial intern, Inc.@resate_z

Source: How to Turn Your Company’s Purpose Into Action | Inc.com

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