12 Creative Ways To Use Instagram Live To Build Brand Presence

Instagram Live is one of the latest additions to one of the most popular social media networks today. Instagram already boasts hundreds of millions of users. The live format is one that several social media networks (including Instagram’s parent company, Facebook) have been exploring.

The Live space opens up the network to a different type of content—a combination of videos (which we already know have high engagement numbers) and the allure of getting a glimpse into someone’s personal life. While this feature tends to be more popular with individuals, brands can capitalize on it, too, with a bit of research and strategizing.

To help, these 12 members of Forbes Business Council discuss some of the creative ways they see businesses using Instagram Live to grow their brand presence and reach out to customers.

1. Schedule Q&As

People love reality TV and the use of live videos in business can provide instantaneous connection with customers. Integrating this tool in your business can maximize exposure and profits. Schedule Q&As to bring viewers online, update on new offerings and showcase team members’ personality and quirks. The more regular you do lives, the more connections you’ll be making and the more raving fans you’ll create. – Coraline Dufroux, Innova Services Group

2. Host Questionnaires

Hosting an Instagram Live questionnaire is one of the best ways to engage your audience. A special trick to having the best live questionnaire is posting an Instagram story about six hours before going live with the question box feature. This will allow your audience to ask questions beforehand and when you go live there is a feature to bring up all of these questions for everyone to see! – Luke Lintz, HighKey Agency Inc. MORE FOR YOUA CMO’s Road Map To Leading In The Post-Covid Era13 Great Tips For Using Visual Content In Marketing16 Critical Steps When Updating Your Company’s Marketing Funnel


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3. Use The Collaboration Feature

One way businesses can increase their brand awareness using Instagram Live is through the collaboration feature. Companies can use it to partner up and cross-promote with other brands and influencers by going live on campaigns together. This way, both brands can engage with their respective viewers on Instagram Live and potentially gain new quality followers. – Amy Bourne, Brad’s Deals

4. Leverage Guest Appearances

With the shift to a remote work lifestyle, a lot of brands have started using Instagram Live for collaborations and guest appearances. This gives guests an opportunity to share their knowledge and speak about how the work they are doing relates to the brand’s audience. This kind of content helps brands grow because it attracts a new audience and is different from the content they usually produce. – Emma Rose Cohen, Final

5. Host Employee Interviews

One idea is to host an interview with one of your employees on Instagram Live. This is an opportunity to share your organization’s culture and add a human touch to your business, both of which can improve customers’ engagement with your brand. Let customers watching the Live ask questions as this will pique interest and add transparency. – Adam Harvey, Proofed

6. Create Interactive Live Demos

One creative way businesses can use Instagram Live to grow their online brand and presence is by providing live demonstrations that are interactive rather than only educational and content-based. During this time particularly, individuals want information that they can immediately benefit from, e.g., meditation, yoga, cooking and other wellness-related activities. – Dr. Jaquel Patterson, Fairfield Family Health

7. Engage In Bilateral Conversations

Studies indicate that millennials and Gen Zers want brands to engage them online. Consumers want experiential, not simply promotional videos. Instagram Live empowers brands to engage in bilateral conversations versus the standard one-way megaphone. Consumers also want to be heard, not told. Use Instagram Live not to broadcast, but to engage in a meaningful way to build customer loyalty and retention. – Scott Amyx, Astor Perkins

8. Use It As A Storytelling Platform

It’s a great storytelling platform as it has no time limitations and allows you to receive real-time feedback. Viewers can comment during the broadcast, so it’s a fantastic way to get a read on your audience. It’s also casual, so no need for fancy production. Just point and shoot! Consider using this option to expand your brand story, promote upcoming events and test new kinds of content. – Jessica First, Kilter

9. Enhance The Connection With Clients

Now is an excellent time to utilize Instagram Live more than ever before. Most companies are working remotely during this time, and creating human connection has become an essential daily need in all of our lives. Instagram Live is a great way to enhance the connection with clients and customers. Connecting with your customers through avenues like this organically grows your presence and brand. – Brittany Harrer Dolin, The Pocketbook Agency

10. Increase Engagement With Followers

When customers tune into a live video on Instagram, they are choosing to interact with the streamer. It’s important for companies to recognize this opportunity to engage by sparking discussions with the viewers. One way to do that is through rewarding valuable feedback communicated by fans with exclusive offers and coupon codes. Building communities and creating enthusiastic and loyal customers. – Ibrahim Ibrahim, iBoostReach

11. Share Your Journey

Being vulnerable and sharing your journey as a business owner makes your audience turn into loyal customers through the empathy they feel and the connection they have with your real business journey. For example, you could talk about manufacturing challenges or design decisions on social media marketing or about landing a huge contract and all the “feels” you’re going through. It’s priceless! – Silvia Mah, Ad Astra Ventures

12. Showcase Your Personal Life

Part of the brand is personality. We had a lot of success promoting an off-Broadway play with actors using Instagram Live to show fans their morning commute and work outside of the theater. You don’t need to be an actor with this approach. CEOs and other leaders can showcase their personal life with similar IG Live situations. Let your customers connect with your leaders via personal stories. – Mark Macias, MACIAS PR Check out my website.

Expert Panel®

 Expert Panel®Forbes Business Council is an invitation-only, fee-based organization for successful entrepreneurs and business leaders.

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Bobby Krieger

Instagram live has been the surprise break out feature of 2020, everyone is live on Instagram right now because of the outbreak so NOW is the time to tune in. Check out this video where I give you all the Tips & Tricks you need to go live on Instagram now! 👇 Click The Link Below To Get Going Live On Instagram Check List ►► https://m.me/2117746011820009?ref=w99…​ ———————————————————————————– 💛 FOLLOW ME ON INSTAGRAM FOR DAILY EXCLUSIVE TIPS ►► https://urlgeni.us/instagram/TheInflu…​ ———————————————————————————– ⚡ Join The Notification Squad (Get Live Updates + Text Me…Yes Actually Me, Whenever!) ►► http://bit.ly/332ZZS6​ ———————————————————————————– JOIN OUR FB GROUP ►► facebook.com/groups/BuildingInfluenceOnInstagram ———————————————————————————– 📧 Teamomni@omni-influence.com ———————————————————————————– Resources From Video: ———————————————————————————– #BobbyKrieger#Socialmediamarketing#Instagram

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How Instagram Helps Marketers and Work-From-Home Professionals Increase Their Influence

Sixty-two percent of Americans were working from home as of late spring, according to a May 2020 Gallup survey, making ecommerce even more critical to any successful marketing campaign. Social channels are especially helpful in encouraging customer demand, which offsets risk amid a deep recession.

Instagram in particular is one of the most profitable sites for promoting goods and services, especially if you operate in a niche — think fashion and beauty, travel, health and fitness, food, consumer goods, home and decor and digital services — that makes heavy use of multimedia content. In fact, ecommerce makes up 15.8 percent of total interactions on Instagram, according to a January 2020 report by Socialbakers.

Here’s how marketers, independent contractors, freelancers and small-business owners can expand their reach and acquire new customers on Instagram.

Create a business account to draw inbound interest

Instagram has 120 million U.S. users, according to analytics firm NapoleonCat. More than 200 million global users visit at least one business profile daily, according to Instagram, and 60 percent of people say they discover new products on the platform.

“Create a business account so the Instagram marketplace knows that you exist,” advises Tony Noskov, founder of Snoopreport, a firm that developed Instagram Activity Tracker for individuals and businesses. “An Instagram business account lets you see real-time metrics on engagement so you can adjust strategy, interaction and content to attract inbound interest on goods and services. A business profile enables brands to publish location, store hours, website and phone number. Put a call-to-action button that moves consumers along the sales funnel to possible conversion.”

Thirty-seven percent of U.S. adults are Instagrammers, and 63 percent of them visit the site daily, according to Pew Research. Noskov’s Instagram Activity Tracker lets anyone monitor a public user’s likes, comments, follows and other activities.

For businesses, the tool is helpful for building a list of influencers and for benchmarking competitor strategies. Instagram also comes equipped with native tools that allow users to optimize photos and videos without having to pay for additional software or services.

Related: 10 Marketing Strategies to Fuel Your Business Growth

Make time for social outreach

Between March 1 and July 10, 132,580 businesses closed around the country, according to Yelp’s Economic Impact Report. Social marketing can mitigate economic risks by unforeseen forces. It’s prudent to seek deep-pocketed clients or customers who refresh the work pipeline so you can better sleep at night. Allocate one day per week to be actively engaged on social channels or with online promotion.

If you’re busy with current projects, you should still commit at least 10 percent of your workweek to marketing. You may find higher-paying gigs that come with less headache. Delegate by hiring a low-cost intern who won’t mind earning money and class credits to use Instagram for business.

Define the target audience

An effective approach when using Instagram is to first define your target buyers. Businesses can define market segments in several waysm including demographics, values and lifestyle, consumer behavior, disposable income and geography. By identifying their ideal buyers, marketers can customize messages and offers, as well as concentrate on a smaller group of consumers who benefit the most from a product or service.

Companies are in a better position to optimize marketing efforts, pricing, product design, shipping and other aspects of their businesses when they better understand their customers. This can lead to improved key performance indicators (KPIs) like click-throughs, conversion rates, profit margins, customer satisfaction and other important business metrics.

Who is your ideal client or customer, and how do they interact with your Instagram content? What keywords, hashtags, photos and videos do they respond to? What communication styles best resonate with them? One helpful approach is to create a buyer persona — a fictional representation of a few ideal customers based both on experience and data. By knowing who specifically you’re targeting, you can improve content, sales and marketing, product design, delivery and other aspects of customer acquisition.

Related: How to Land the Digital Marketing Job of Your Dreams

Benchmark top performers

An Instagram strategy shouldn’t be set in stone; it should be liquid. You must continually optimize methods based on new preferences and trends, but once you’ve gained actionable insights from top accounts, you can begin to create aesthetic visuals for your brand.

The key is to capture amazing photos and videos and to tell stories that spark lively discussions from people who will like, comment and push your brand. Write compelling captions that convey the essence of your craft, i.e. what makes you tick and why you’re the right person (or product) for the job. Display client stories or give audiences a behind-the-scenes look at how things operate at your place of business.

The end strategy you settle on will depend heavily on your industry and target buyers. That’s why it’s important to observe and understand why top performers are converting the way they are. Something in your approach resonates with them and aligns with how they consume and engage with your Instagram content.

Once you’ve found a good fit, keep your foot on the proverbial gas pedal.

By: Lucas Miller / Entrepreneur Leadership Network VIP

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