The Real Reasons Why Job Seekers Are Not Given Feedback

A common complaint and cause of frustration and irritation for interviewees is the absence of feedback after their interviews. It wasn’t always like this. In the past, it was standard protocol to provide feedback and constructive criticism to candidates. The hiring manager or human resources professional would diplomatically let the applicants know what they did well and the areas in which they need to improve upon.

The feedback was freely given with the best of intentions. The advice would consist of some positive aspects and, when justified, helpful critiques of the candidate—with respect to their skills, relevancy of their background and performance within the interview sessions. This would prove extremely helpful and productive if the person was invited back to partake in additional interviews. Even if the job seeker was turned down, they’d be provided with guidance so that they could perform better when they interview again somewhere else. The candidates could advantageously implement this vital information and constructive criticism.

This information relayed to candidates is important for them to conduct a self-assessment to ensure that they are presenting themselves in the best possible light. It’s similar to a batting coach in baseball who helps you improve upon your swing. His advice may not always be positive, but the goal is to make you a better baseball player.

Unfortunately, time’s have changed and this no longer applies to the present. In the current job market, feedback is offered sparingly—if at all. There is little-to-no feedback or constructive criticism offered. If you’re not accepted to proceed in the interview process, it’s rare to get a rejection letter or receive any input and advice from the company as to why you were unceremoniously passed over.

All the niceties and politeness are gone. You will now only hear from human resources if they want to move forward with you; otherwise, you get the silent treatment.

Here is why this happens.

Too Much Data

There has been a rapid proliferation of job boards, job aggregation sites (like Indeed and Glassdoor), Google for Jobs and corporate career pages. In addition to the ubiquity of jobs posted everywhere, everyone has a smartphone with them at all times. This combination makes it easy to search for jobs and easily apply. Many job seekers take the not-recommended approach of submitting their résumés for dozens of jobs—a large portion of which they’re not suited for, but want to give it a shot nonetheless.

Corporate talent acquisition and human resources professionals are deluged with résumés. Even with the applicant tracking systems that corporations have, it’s too much to handle. It becomes virtually impossible for the company to get back to everyone who submits their résumé. You may get a canned email response to your résumé or applications, but that’s about it. Don’t expect any meaningful color on whether or not you’re deemed a good fit for the job or company.

Fear Of Lawsuits

In today’s litigious society, companies are concerned about saying anything at all to candidates that could possibly be misconstrued. They are especially scared to give negative feedback to candidates out of fear that it might be misinterpreted as discrimination.

Something relatively innocuous said by an interviewer could be interpreted as sexist, ageist, racist or any other form of prejudice. Corporate executives are deathly afraid of costly, time-consuming lawsuits ensuing.

There is also the concern over a social media backlash because of something an employee said to a candidate. All you need is one disgruntled, denied job seeker to post his or her outrage on Twitter and it could go viral—irreparably damaging the company’s reputation. Not offering any feedback is a safer legal and public relations strategy for the company.

Stalling For Time

There is a belief by corporate executives that there is an abundance of qualified candidates. They erroneously believe that if the HR department waits longer, they will eventually find the perfect person suited for the role for a cheaper price.

They’ll keep you hanging on in suspense. The company doesn’t furnish you with an answer about your candidacy or offer a critique because you’re technically still in the running while they’re secretly holding out for a better candidate. They don’t want to say anything to make you bail out of the running—since they want to string you along and may ultimately want you if nobody better comes along. This is also a big reason why some interview processes tend to take so long.

Downsized HR Departments

The financial crisis wreaked havoc on all corporate departments, especially non-revenue-producing ones like human resources. Senior-level—higher salaried—HR people were downsized and replaced by more junior personnel.

Technology has also displaced many HR professionals. So, now there are fewer HR employees dealing with considerably more work. They simply don’t have enough time to respond to you and provide an evaluation and assessment of your talents.

New Expectations

The current generation of HR people only know the new, no-feedback milieu and perpetuates the status quo. This is a generalization, but many younger professionals are not comfortable picking up the phone and holding conversations with candidates, especially if it is not good news. They are equally uncomfortable holding a one-on-one conversation with a job seeker telling them that they’re not getting the job.

Third-Party Outsourcing

It has become a trend for companies to outsource their recruiting functions to third-party vendors. In this HR model, recruiters employed by another organization—who are kind of like mercenaries—are placed on the premises of many different clients. These are usually short-term stints. These types of recruiters, as you can imagine, have no vested interested in providing feedback to candidates, since they’ll be somewhere else in a couple of months.

Rudeness

You probably don’t need me to tell you this, but we are living in a time period in which people are not that nice to one another. It’s become the norm to be rude and ghost candidates.

We’re in a tight job market and companies complain that they can’t find people to fill their job openings. Their laments are ironic and tone-deaf as their very own actions of denying feedback alienates, discourages and blows off potentially perfect candidates.

Follow me on LinkedIn.

I am a CEO, founder, and executive recruiter at one of the oldest and largest global search firms in my area of expertise, and have personally placed thousands of professionals with top-tier companies over the last 20-plus years. I am passionate about advocating for job seekers. In doing so, I have founded a start-up company, WeCruitr, where our mission is to make the job search more humane and enjoyable. As a proponent of career growth, I am excited to share my insider interviewing tips and career advancement secrets with you in an honest, straightforward, no-nonsense and entertaining manner. My career advice will cover everything you need to know, including helping you decide if you really should seek out a new opportunity, whether you are leaving for the wrong reasons, proven successful interviewing techniques, negotiating a salary and accepting an offer and a real-world understanding of how the hiring process actually works. My articles come from an experienced recruiter’s insider perspective.

Source: The Real Reasons Why Job Seekers Are Not Given Feedback

56.9K subscribers
Job Search Strategies and Techniques – How To MASTER Your Job Search • FREE Sample Resume Template – The 6 Second Resume: https://heatheraustin.online/free-res… Ready to take it to the next level? Get the Career Advancement Toolkit TODAY: http://careertoolkit.win/ Have you submitted your resume and cover letter countless times and you still don’t have the job offer you’ve been waiting for? Are you looking for strategies that will accelerate your job search and help you land your dream job. If so, tune in, because in this video, you’ll learn 5 job search strategies that will help you tap into your professional network and fast track your job search. Watch this video to learn how to master your job search. The 5 job search strategies you’ll learn include: 1 – Use LinkedIn to network with others in your industry. 2 – Get your career documents ready. 3 – Develop your 30-second elevator pitch. 4 – Conduct Informational interviews. 5 – Follow-up. Videos I promised to share: LinkedIn Job Search Tutorial 2018 – How To Use LinkedIn To Find A Job https://youtu.be/Ox_ohqsIMAM Elevator Pitch Example – How To Create A Personal Elevator Pitch https://youtu.be/wVYyCUwDFhE SUBSCRIBE FOR MORE VIDEOS LIKE THIS: https://goo.gl/WB86Ta Share this video with a friend: https://youtu.be/h_04pmxmHQc Join other professionals just like you striving to land higher-quality career opportunities: #TheCareerClub on Facebook – a private community: http://bit.ly/TheCareerClub CONNECT WITH ME: • https://www.professoraustin.com/https://www.instagram.com/professor_a…https://www.facebook.com/ProfessorAus…https://www.linkedin.com/in/heather-a… For more videos on how to improve your #jobsearch: Job Hunting Tips – Fastest Way To Get A Job | Job Hunting Secrets | https://youtu.be/UD1ps4HU9Do Executive Job Search – 7 Steps to Land a Senior Management Job | Linda Raynier | https://youtu.be/EkP8Oc0Fl38

These 9 Creative Interview Questions Evoke Crucial Insights About Any Job Applicant. (Ask Them Before You Make an Offer You’ll Regret)

Recently, I wrote about some of the best interview questions that Inc.com has featured over the years. And, I asked readers who had other suggestions to let me know about them.

Wow, did you ever deliver. Today, we’ll begin sharing some of the replies, starting with nine of the more unusual interview questions — creative ideas that elicit insights, while being offbeat enough that applicants probably won’t show up for job interviews with stock answers.

Feel free to use these questions as they are. But, perhaps even better, use them as jumping off point to come up with your own creative questions.

1.    “If you could kick one state out of the United States, which one would you pick and why?”

For pure curiosity’s sake, you might be interested to know if an applicant really thinks we’d be better off without North Dakota or Alabama. But the point of course is to how the applicant thinks, and sometimes even what he or she believes.

“I’ve heard applicants respond with fiscal perspectives, instinctual perspectives, experiential perspectives, and sometimes even downright nasty perspectives,” said Taylor Kerby, founder of Something Great Marketing, who suggested this question. “In the end it can let you know if the candidate would be a good fit for the role, and sometimes more importantly, a good fit for your company’s culture.”

2.    “A screwdriver and a screw together cost $2.20. The screwdriver costs $2 more than the screw. How much does the screw cost?”

Oddball question, sure. It seems like it should be easy. But most people will come to a quick and incorrect answer: 20 cents.

The correct answer is actually 10 cents, and Mark Anderson, CEO of Complete Express Foods, LLC said he’ll explain the math behind it. (If you’re having trouble with that math, here’s an explanation.)

“This question has … everything to do with listening, reading, and whether the new hire will challenge basic facts and directions,” Anderson explained. “Those that still argue [after it’s been explained], you immediately end the interview and wish them success at another company.”

3.    “What do you do if the Internet goes out at the office?”

I’m betting the preferred answer here is not something like, “Just call it quits for the day.”

Of course, you’re trying to figure out if the applicant can solve problems, go past a job description, and even bring lessons learned elsewhere to the office.

And, says Corri Smith, owner of a consulting and events firm in Charlotte, N.C. called Black Wednesday, the question “has truly tripped people up. One time a girl sat for a whole minute and then said, ‘I don’t know. I just don’t know. I don’t have an answer.’ It really shows the capacity to … create a solution and can also demonstrate how interested they are in getting their work done.”

4.    “If you were a box of cereal, what cereal would you be and why?” (Alternative: “What’s your favorite board game?”)

These are two bizarre questions, and you’re probably not all that interested in the ultimate answers. What you care about instead is the thought process and attitude.

“While this is an extremely weird question to ask, it’s a great way to get a more personal view of the potential candidate,” said Lewis Thomas, owner of Host Sorter, who suggested the cereal box question. “It also doubles as an icebreaker.”

“It’s a rather whimsical and unexpected question, and shows me how quickly they can think on their feet,” said Michael Pearce, a recruiter at Addison Group, who suggested the board game idea.

5.    “Do you like to win or hate to lose?”

Okay, I guess I’m about to ruin this question, at least if you’re interviewing at HR tech company Paycor, because Todd Rimer, senior manager in talent acquisition there, tells me there actually is a right answer in his mind.

“Those that like to win, you can’t fault them. Who doesn’t like to win? When you win, you are on top,” Rimer suggested. “But, when you hate to lose, you are more inclined to learn from mistakes, learn from past experiences and use these experiences in the future, whether it’s your next project or your next sale.”

6.    “What do you suck at?”

This question isn’t all that different from the time-worn, “What’s your greatest weakness?” However, I think it’s more direct — and less expected.

“It allows me to understand where they see their shortcomings, but also gives me insights into where they want to avoid [spending] their time,” said Peter Sullivan, founder and CEO of Jackpocket. “If that’s in conflict with where we need attention, I learn a lot.”

7.     “What was the best day at work you’ve had in the past three months?”

I think this is the opposite of the question above: It’s a way to get an unguarded insight into a classic question.

“Instead of hitting your candidates with the same old, ‘What are your strengths?’ question,” says Darren Bounds, CEO of Breezy HR, “this is a more organic way to uncover their strengths.”

8.    “Tell me about a a project you worked on that failed? What did you learn?”

Failure is probably the last thing that most job applicants want to dwell on seriously, and with good reason.

But pushing in this direction, with a broad, open-ended question like this, tells you a lot more than the applicant’s strengths and weaknesses, says Matt Erickson, managing director at National Positions.

You’re trying to find out things like, “Is this candidate driven? How do they communicate with teams?” Erickson explained. “Do they take responsibility? Can they learn and adapt, etc.?”

9.    Tell us about a time when you’ve had to deal with rejection.

I’m including this question here because it’s similar, but not quite the same, as the question about failure. It’s especially interesting when you’re interviewing people for a sales related role.

“Recruitment is a predominantly sales-based environment,” said Ian Clark, head of Americas at recruiting firm Mason Frank International, “so being able to handle rejection is essential to a candidate’s success in the role. … What I’m looking for is a candidate to demonstrate their resilience in this situation, and provide evidence of their drive and tenacity to bounce back.”

By: Bill Murphy Jr.

 

Source: These 9 Creative Interview Questions Evoke Crucial Insights About Any Job Applicant. (Ask Them Before You Make an Offer You’ll Regret)

 

What Not To Do After A Job Interview

The waiting period after a job interview can be one of the most stressful times. You’ve done everything in your power, now it’s out of your control. All you can do is wait, try to be patient, and do things to keep yourself on track for success. Just like preparing for and going on a job interview, there are things you should and shouldn’t do. Here are five of those things you shouldn’t do after an interview.

Don’t replay the interview over and over.

It’s easy to focus on what you didn’t do well in an interview and rehash those scenarios over and over in your head. This is actually a terrible thing to do. Not only does it put you in a negative frame of mind, it’s also a completely inaccurate view of how the interview went. Your interview could have gone spectacularly overall, but focusing on one or two things you could have done better will cause you to feel like the whole thing was a failure.

Analyze the interview once or twice, highlighting both the good points and the negatives. Make notes of what you’d do again in a future interview and give yourself a couple of pointers on what you’d change. After you’ve done those two things, leave it at that. Going over it more will only cause additional and unnecessary stress.

Don’t harass the hiring manager.

Send your thank you message within 24-48 hours of the interview, then don’t reach out again until the date the hiring manager told you they’d be in touch. Unless you have a very urgent question or something major comes up, there’s no reason for you to contact the hiring manager.

Emailing or calling them and asking for a status update or to let them know you’re still very interested will only harm your chances of getting the job. Hiring managers are inundated with messages already, and they told you when you’d be hearing from them, so respect them by honoring that date. Once it’s a few days past that date you can reach out again.

Don’t stop your job search process or quit your job.

Until you have a signed contract, nothing is official. While you may have given the best interview of your life and the hiring manager was gushing over you, there’s still no guarantee the job is yours. You don’t know if another candidate could come in and be an even better fit for the role, the job could go to someone internally, or a whole myriad of factors could be at play. Until you have that contract in your hands, keep working at your current job and continue your job search efforts.

Don’t post anything about the interview on social media.

It can be tempting to brag about a great interview or to post about how you’re excited for the opportunity and then tag the company or the hiring manager. You don’t know what the company’s social media policy is, so by posting you might actually be violating their standards unknowingly. Play it safe and keep your thoughts private, and brag to your friends and family offline.

Don’t ghost the hiring manager.

If you’ve decided to accept another job offer or if you’ve decided you don’t actually want this job for any reason, send an email to the hiring manager to let them know. Thank them for their time and the opportunity then explain that you’ve chosen to pursue another opportunity. They will be incredibly appreciative of this and they’ll certainly remember your actions. The business world is smaller than you think, so it’s very possible that you’ll cross paths again at some point, so don’t risk burning bridges.

Follow me on Twitter or LinkedIn. Check out my website.

Ashira is a Millennial and Gen Z Engagement expert helping organizations manage, engage, attract, and retain the next generation of talent and bridge the gap between generations. Learn more at http://www.ashiraprossack.com

Source: What Not To Do After A Job Interview

%d bloggers like this: