How Bullying Manifests at Work and How To Stop It

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The term workplace bullying describes a wide range of behaviors, and this complexity makes addressing it difficult and often ineffective. For example, most anti-bullying advice, from “anger management” to zero-tolerance policies, deals with more overt…

While the organizational costs of incivility and toxicity are well documented, bullying at work is still a problem. An estimated 48.6 million Americans, or about 30% of the workforce, are bullied at work. In India, that percentage is reported to be as high as 46% or even 55%. In Germany, it’s a lower but non-negligible 17%. Yet bullying often receives little attention or effective action.

To maximize workplace health and well-being, it’s critical to create workplaces where all employees — regardless of their position — are safe. Systemic, organizational-level approaches can help prevent the harms associated with different types of bullying.

The term workplace bullying describes a wide range of behaviors, and this complexity makes addressing it difficult and often ineffective. Here, we’ll discuss the different types of bullying, the myths that prevent leaders from addressing it, and how organizations can effectively intervene and create a safer workplace.

The Different Types of Bullying

To develop more comprehensive systems of bullying prevention and support employees’ psychological well-being, leaders first need to be aware of the different types of bullying and how they show up. We’ve identified 15 different features of bullying, based on standard typologies of aggression, data from the Workplace Bullying Institute (WBI), and Ludmila’s 25+ years of research and practice focused on addressing workplace aggression, discrimination, and incivility to create healthy organizational cultures.

These 15 features can be mapped to some of the common archetypes of bullies. Take the “Screamer,” who is associated with yelling and fist-banging or the quieter but equally dangerous “Schemer” who uses Machiavellian plotting, gaslighting, and smear campaigns to strip others of resources or push them out.

The Schemer doesn’t necessarily have a position of legitimate power and can present as a smiling and eager-to-help colleague or even an innocent-looking intern. While hostile motivation and overt tactics align with the Screamer bully archetype and instrumental, indirect, and covert bullying is typical of the Schemer, a bully can have multiple motives and use multiple tactics — consciously or unconsciously.

Caroline mediated a situation that illustrates both conscious and unconscious dynamics. At the reception to celebrate Ewa’s* national-level achievement award, Harper, her coworker, spent most of the time talking about her own accomplishments, then took the stage to congratulate herself on mentoring Ewa and letting her take “ownership” of their collective work. But there had been no mentorship or collective work.

After overtly and directly putting Ewa down and (perhaps unconsciously) attempting to elevate herself, Harper didn’t stop. She “accidentally” removed Ewa from crucial information distribution lists — an act of indirect, covert sabotage.  

In another example, Ludmila encountered a mixed-motive, mixed-tactic situation. Charles, a manager with a strong xenophobic sentiment, regularly berated Noor, a work visa holder, behind closed doors — an act of hostile and direct bullying. Motivated by a desire to take over the high-stakes, high-visibility projects Noor had built, Charles also engaged in indirect, covert bullying by falsifying performance records to make a case for her dismissal.

Workplace Bullying Myths

Common myths about bullying — for example, that it’s simply “holding people to high standards” or having a “competitive personality” — suggest that bullying does not harm and may even spur performance. However, bullying and the myths about it hinder outcomes.

A common assumption is that bullies are often star performers and that high performance justifies bad behavior. However, the actual star performers are more likely to be targets than bullies. Bullies are usually mediocre performers who may appear to be stars, while in fact they often take credit for the work of others. Moreover, bullies are not motivated by organizational goals.

They’re driven by self-interest, often at the expense of organizations. Research indicates that bullies often envy and covertly victimize organization-focused high performers — those who are particularly capable, caring, and conscientious. Not only are bullies not the stars, but one toxic employee negates the gains of the performance of two superstars and likely creates additional costs.

The “motivation” myth justifies bullying as “management” or “motivation,” helping low-performing individuals improve. Indeed, low performers are more likely to experience bullying than mediocre ones — but it does not help them improve. Rather, it can further hinder performance, creativity, collaboration, and delivering on business goals due to employee distress.

Ineffective Interventions

Research has thoroughly documented that bullying is detrimental to individuals’ productivity and organizational outcomes. Unfortunately, even when organizations attempt to address it, the interventions are rarely effective.

Traditional methods of addressing bullying tend to be unsuccessful for several key reasons…..Read more…

Source: How Bullying Manifests at Work — and How to Stop It


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Can Quantum Physics Explain Consciousness

We asked a theoretical physicist, an experimental physicist, and a professor of philosophy to weigh in. During the 20th century, researchers pushed the frontiers of science further than ever before with great strides made in two very distinct fields. While physicists discovered the strange counter-intuitive rules that govern the subatomic world, our understanding of how the mind works burgeoned.

Yet, in the newly-created fields of quantum physics and cognitive science, difficult and troubling mysteries still linger, and occasionally entwine. Why do quantum states suddenly resolve when they’re measured, making it at least superficially appear that observation by a conscious mind has the capacity to change the physical world? What does that tell us about consciousness?

Popular Mechanics spoke to three researchers from different fields for their views on a potential quantum consciousness connection. Stop us if you’ve heard this one before: a theoretical physicist, an experimental physicist, and a professor of philosophy walk into a bar …

Quantum Physics and Consciousness Are Weird

Early quantum physicists noticed through the double-slit experiment that the act of attempting to measure photons as they pass through wavelength-sized slits to a detection screen on the other side changed their behavior.

This measurement attempt caused wave-like behavior to be destroyed, forcing light to behave more like a particle. While this experiment answered the question “is light a wave or a particle?” — it’s neither, with properties of both, depending on the circumstance — it left behind a more troubling question in its wake. What if the act of observation with the human mind is actually causing the world to manifest changes , albeit on an incomprehensibly small scale?

Renowned and reputable scientists such as Eugene Wigner, John Bell, and later Roger Penrose, began to consider the idea that consciousness could be a quantum phenomenon. Eventually, so did researchers in cognitive science (the scientific study of the mind and its processes), but for different reasons.

Ulf Danielsson, an author and a professor of theoretical physics at Uppsala University in Sweden, believes one of the reasons for the association between quantum physics and consciousness—at least from the perspective of cognitive science—is the fact that processes on a quantum level are completely random. This is different from the deterministic way in which classical physics proceeds, and means even the best calculations that physicists can come up with in regard to quantum experiments are mere probabilities.

“Consciousness is a phenomenon associated with free will and free will makes use of the freedom that quantum mechanics supposedly provides.”

The existence of free will as an element of consciousness also seems to be a deeply non-deterministic concept. Recall that in mathematics, computer science, and physics, deterministic functions or systems involve no randomness in the future state of the system; in other words, a deterministic function will always yield the same results if you give it the same inputs. Meanwhile, a nondeterministic function or system will give you different results every time, even if you provide the same input values.

“I think that’s why cognitive sciences are looking toward quantum mechanics. In quantum mechanics, there is room for chance,” Danielsson tells Popular Mechanics. “Consciousness is a phenomenon associated with free will and free will makes use of the freedom that quantum mechanics supposedly provides.”

However, Jeffrey Barrett, chancellor’s professor of logic and philosophy of science at the University of California, Irvine, thinks the connection is somewhat arbitrary from the cognitive science side.

“It’s really hard to explain consciousness, it is a deep and abiding philosophical problem. So quantum physicists are desperate and those guys [cognitive scientists] are desperate over there too,” Barrett tells Popular Mechanics. “And they think that quantum mechanics is weird. Consciousness is weird. There might be some relationship between the two.”

This rationalization isn’t convincing to him, however. “I don’t think that there’s any reason to suppose from the cognitive science direction that quantum mechanics has anything to do with explaining consciousness,” Barrett continues. From the quantum perspective, however, Barrett sees a clear reason why physicists first proposed the connection to consciousness.

“If it wasn’t for the quantum measurement problem, nobody, including the physicists involved in this early discussion, would be thinking that consciousness and quantum mechanics had anything to do with each other,” he says. At the heart of quantum “weirdness” and the measurement problem, there is a concept called “superposition.”

Because the possible states of a quantum system are described using wave mathematics — or more precisely, wave functions — a quantum system can exist in many overlapping states, or a superposition. The weird thing is, these states can be contradictory. To see how counter-intuitive this can be, we can refer to one of history’s most famous thought experiments, the Schrödinger’s Cat paradox.

Devised by Erwin Schrödinger, the experiment sees an unfortunate cat placed in a box with what the physicist described as a “diabolical device” for an hour. The device releases a deadly poison if an atom in the box decays during that period. Because the decay of atoms is completely random, there is no way for the experimenter to predict if the cat is dead or alive until the hour is up and the box is opened.

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Treating the cat, box, and device as a quantum system with two possible states—“dead” or “alive”—before the box is opened, means it is in a superposition of those states . The cat is both dead and alive before you open the container.

The problem of measurement asks what is it about “opening the box” — analogous to making a measurement — that causes the wave function to collapse, and this superposition to be destroyed, resolving one state? Is it due to the introduction of the conscious mind of the experimenter? Early quantum physicist Eugene Wigner thought so until shortly before his death in 1995.

Physical Body and Quantum Mind?

In 1961, Wigner put forward a theory in which a mind was crucial to the collapse of a wave function and the destruction of superposition which persists in one form or another to this day.

Wigner and other physicists who adhered to the theory of conscious collapses—such as John von Neumann, John Wheeler, and John Bell—believed that an inanimate consciousness-less object would not collapse the wave function of a quantum system and would thus leave it in a superposition of states.

That means placing a Geiger counter in the box with Schrödinger’s cat isn’t enough to collapse the system to a “dead” or “alive” state even though it is capable of telling if the poison-release atom had decayed.

The superposition remains, Winger said, until a conscious observer opens the box or maybe hears the tick of the Geiger counter.

This leads to the conclusion that there are two distinct types of “substances” in the universe: the physical, and the non-physical , with the human mind fitting in the latter category. This suggests, though, that the brain is a physical and biological object, while the mind is something else, resulting in so-called “mind-body dualism.”

For materialists like himself, Danielsson says the collapse of a wave function in quantum mechanics is a result of an interaction with another physical system. This means it’s quite possible for an “observer” to be a completely unconscious object. To them, the Geiger counter in the box with Schrödinger’s cat is capable of collapsing the superposition of states.

This fits in with the fact that quantum systems are incredibly finely balanced systems easily collapsed by a stray electromagnetic field or even a change in temperature. If you want to know why we don’t have reliable quantum computers, that’s a part of the reason—the quantum states they depend on are too easily disturbed.

Additionally, as Barrett points out, there are a number of ways of thinking about quantum mechanics that don’t involve the collapse of quantum superposition.

The most famous, Hugh Everett III’s many-worlds interpretation of quantum mechanics, suggests that when the experimenter makes a measurement, the wave function doesn’t collapse at all. Instead, it grows to include the experimenter and the entire universe, with one “world” for each possible state. Thus, the experimenter opens the box not to discover if the cat is dead or alive, but rather, if they are in a world in which the cat survived or did not.

If there is no collapse of superpositions, there is no measurement problem.

Clearly, with Noble Prize winners like Wigner and Roger Penrose persuaded that there may be something in a possible quantum-consciousness connection, however, the idea can’t be entirely dismissed.

Kristian Piscicchia, a researcher at the Enrico Fermi Center for Study and Research in Rome, Italy, certainly agrees. He is part of a team searching for a more profound understanding of the mind and the relationship between consciousness and the laws of nature.

This team recently set about testing one particular theory that connects consciousness to the collapse of quantum superposition — the Orchestrated Objective Reduction theory (Orch OR theory) — put forward by Nobel Laureate and Oxford mathematician Penrose and Arizona State University anesthesiologist Stuart Hameroff in the 1990s.

Testing Quantum Consciousness Theories

Orch OR theory considers quantum collapse to be related to gravity and argues this collapse actually gives rise to consciousness. According to some approaches to Orch OR theory, the superposition collapse mechanism underlying it should cause the spontaneous emission of a tiny amount of radiation. This distinguishes it from other quantum consciousness theories as it makes it experimentally testable.

“When a system is in a quantum superposition, an unstable superposition of two space-time geometries is generated which determines the wave function collapse in a characteristic time,” Piscicchia tells Popular Mechanics. “The mechanism takes place at the level of microtubules in the brain.”

Microtubules are a key element of eukaryotic cells that are critical for mitosis, cell motility, transport within cells, and maintaining cell shape. Hameroff’s theory sees microtubules in brain neurons as the seat of quantum consciousness, maintaining quantum effects just long enough to conduct computations giving rise to consciousness before collapsing.

“A sufficient amount of microtubule material would be in a coherent quantum superposition for a timescale of between half a second and ten milliseconds until a collapse event results in the emergence of a conscious experience,” Piscicchia says. “We designed an experiment being sensitive enough to unveil eventual signals of gravity-related spontaneous radiation, at the collapse time-scales needed for the Orch OR mechanism to be effective.”

He adds that the results the team obtained place a constraint on the minimum amount of microtubulins needed for this form of Orch OR theory. This limit was found to be prohibitively large, meaning the results indicate that many of the scenarios set out by Hameroff and Penrose’s quantum consciousness theory are implausible.

Piscicchia points out that the team’s work can’t rule out all possibilities, however, and further testing is needed.

Yet, the existence of the quantum consciousness concept itself—and the way it is represented in popular culture—could present a threat to further scientific investigation.

The mind-body dualism suggested by quantum consciousness can be a potentially slippery slope that has led some proponents away from science and into the supernatural.

The concept has also been seized upon to explain the existence of the soul, life after death, and even the existence of ghosts, giving rise to a cottage industry of “quantum mysticism.”

“There’s lots of literature that uses the authority of physics and in particular quantum physics in order to make all sorts of claims,” Danielsson explains. “You can earn a lot of money by fooling people in various ways to buy not only books but also various products. It gives the wrong view of what science is.”

“Quantum mysticism makes it very difficult for serious scientists to think about problems like quantum mechanics and consciousness.”

The physicist also believes that it is definitely the case that the rise of quantum mysticism is hurting legitimate research. “Quantum mysticism makes it very difficult for serious scientists to think about problems like quantum mechanics and consciousness,” he adds. “This is because there is a risk that you might get associated with things which are not so serious.”

Danielsson doesn’t rule out that even if the mind is a purely emergent property of the brain, and thus completely physical in nature, the phenomenon of consciousness may require new physics to explain it. He doesn’t necessarily think that this needs to be quantum mechanics, however.

“That doesn’t mean that there might be many interesting phenomena new to quantum mechanics that might appear in the living world, including in our brains,” he concludes. “One shouldn’t say that quantum mechanics is trivial and that there is no mystery to it.

“It’s just another fantastic property of the world that we are living in. It’s not mystical in a supernatural way.”


Source: Can Quantum Physics Explain Consciousness? | What Is Free Will?

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