Digital Transformation Depends on Diversity

Across industries, businesses are now tech and data companies. The sooner they grasp and live that, the quicker they will meet their customer needs and expectations, create more business value and grow. It is increasingly important to re-imagine business and use digital technologies to create new business processes, cultures, customer experiences and opportunities.

One of the myths about digital transformation is that it’s all about harnessing technology. It’s not. To succeed, digital transformation inherently requires and relies on diversity. Artificial intelligence (AI) is the result of human intelligence, enabled by its vast talents and also susceptible to its limitations.

Therefore, it is imperative for organizations and teams to make diversity a priority and think about it beyond the traditional sense. For me, diversity centers around three key pillars.

People

People are the most important part of artificial intelligence; the fact is that humans create artificial intelligence. The diversity of people — the team of decision-makers in the creation of AI algorithms — must reflect the diversity of the general population.

This goes beyond ensuring opportunities for women in AI and technology roles. In addition, it includes the full dimensions of gender, race, ethnicity, skill set, experience, geography, education, perspectives, interests and more. Why? When you have diverse teams reviewing and analyzing data to make decisions, you mitigate the chances of their own individual and uniquely human experiences, privileges and limitations blinding them to the experiences of others.

One of the myths about digital transformation is that it’s all about harnessing technology. It’s not.

Collectively, we have an opportunity to apply AI and machine learning to propel the future and do good. That begins with diverse teams of people who reflect the full diversity and rich perspectives of our world.

Diversity of skills, perspectives, experiences and geographies has played a key role in our digital transformation. At Levi Strauss & Co., our growing strategy and AI team doesn’t include solely data and machine learning scientists and engineers. We recently tapped employees from across the organization around the world and deliberately set out to train people with no previous experience in coding or statistics.

We took people in retail operations, distribution centers and warehouses, and design and planning and put them through our first-ever machine learning bootcamp, building on their expert retail skills and supercharging them with coding and statistics.

We did not limit the required backgrounds; we simply looked for people who were curious problem solvers, analytical by nature and persistent to look for various ways of approaching business issues. The combination of existing expert retail skills and added machine learning knowledge meant employees who graduated from the program now have meaningful new perspectives on top of their business value. This first-of-its-kind initiative in the retail industry helped us develop a talented and diverse bench of team members.

Data

AI and machine learning capabilities are only as good as the data put into the system. We often limit ourselves to thinking of data in terms of structured tables — numbers and figures — but data is anything that can be digitized.

The digital images of the jeans and jackets our company has been producing for the past 168 years are data. The customer service conversations (recorded only with permissions) are data. The heatmaps from how people move in our stores are data. The reviews from our consumers are data. Today, everything that can be digitized becomes data. We need to broaden how we think of data and ensure we constantly feed all data into AI work.

Most predictive models use data from the past to predict the future. But because the apparel industry is still in the nascent stages of digital, data and AI adoption, having past data to reference is often a common problem. In fashion, we’re looking ahead to predict trends and demand for completely new products, which have no sales history. How do we do that?

We use more data than ever before, for example, both images of the new products and a database of our products from past seasons. We then apply computer vision algorithms to detect similarity between past and new fashion products, which helps us predict demand for those new products. These applications provide much more accurate estimates than experience or intuition do, supplementing previous practices with data- and AI-powered predictions.

At Levi Strauss & Co., we also use digital images and 3D assets to simulate how clothes feel and even create new fashion. For example, we train neural networks to understand the nuances around various jean styles like tapered legs, whisker patterns and distressed looks, and detect the physical properties of the components that affect the drapes, folds and creases. We’re then able to combine this with market data, where we can tailor our product collections to meet changing consumer needs and desires and focus on the inclusiveness of our brand across demographics.

Furthermore, we use AI to create new styles of apparel while always retaining the creativity and innovation of our world-class designers.

Tools and techniques

In addition to people and data, we need to ensure diversity in the tools and techniques we use in the creation and production of algorithms. Some AI systems and products use classification techniques, which can perpetuate gender or racial bias.

For example, classification techniques assume gender is binary and commonly assign people as “male” or “female” based on physical appearance and stereotypical assumptions, meaning all other forms of gender identity are erased. That’s a problem, and it’s upon all of us working in this space, in any company or industry, to prevent bias and advance techniques in order to capture all the nuances and ranges in people’s lives. For example, we can take race out of the data to try and render an algorithm race-blind while continuously safeguarding against bias.

We are committed to diversity in our AI products and systems and, in striving for that, we use open-source tools. Open-source tools and libraries by their nature are more diverse because they are available to everyone around the world and people from all backgrounds and fields work to enhance and advance them, enriching with their experiences and thus limiting bias.

An example of how we do this at Levi Strauss & Company is with our U.S. Red Tab loyalty program. As fans set up their profiles, we don’t ask them to pick a gender or allow the AI system to make assumptions. Instead, we ask them to pick their style preferences (Women, Men, Both or Don’t Know) in order to help our AI system build tailored shopping experiences and more personalized product recommendations.

Diversity of people, data, and techniques and tools is helping Levi Strauss & Co. revolutionize its business and our entire industry, transforming manual to automated, analog to digital, and intuitive to predictive. We are also building on the legacy of our company’s social values, which has stood for equality, democracy and inclusiveness for 168 years. Diversity in AI is one of the latest opportunities to continue this legacy and shape the future of fashion.

By: Katia Walsh

Source: Digital transformation depends on diversity | TechCrunch

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25 of The Best Educational Podcasts

Listen, and you might learn a things or two.

Most folks love learning, regardless of whether or not school is “their thing.” Sometimes it’s just a matter of finding the right teacher for your learning style—or maybe even the right medium. For auditory learners, podcasts can be excellent vehicles for processing knowledge that’d be less digestible in more visual mediums like video or even the written word.

The American education systems tends to fail students in myriad ways, requiring continual education after the fact to learn the truth behind what we were taught in history, art, science, language, literature, and math. Privileged gatekeepers deciding who and what gets taught can result in the denial of diverse voices and perspectives.

Podcasts radically shift the dynamics around who gets to teach, and who gets to learn. A lot of the most beloved and popular shows, like Radiolab and Dan Carlin’s Hardcore History, basically boil down to what you wish your science or history class had been like in the first place. Many others, like 1619 and You’re Wrong About, aim to correct the misinformation in many accepted cultural narratives from both our near and distant pasts.

Now, obviously, podcasts can’t replace a world-class, bonafide, IRL, teacher-to-student relationship. But they can teach us more than a few vital lessons. Here are a few of our most educational favorites.

1. Unexplainable

While Vox is known for explaining complicated ideas in easily understandable ways, it’s new podcast Unexplainable flips that premise on its head. Instead of demystifying the daily information onslaught, Unexplainable sits with the most mystifying unknowns of all time. From questioning whether everything we thought we knew about psychology is wrong to the quest to understand what the hell dark matter is, Unexplainable teaches us to get comfortable with the idea that human knowledge has many limits. And that’s kinda awesome.

2. You’re Wrong About

You’re Wrong About is doing God’s work by correcting the record on everything we misremember or misunderstand in our collective cultural memory.Each week, journalists Sarah Marshall and Michael Hobbes debunk popular myths, misconceptions, and mischaracterizations of figures like Tonya Harding and Marie Antoinette, or topics like sex trafficking and events like the O.J. Simpson trial.” [From our Best Feminist Podcasts roundup.]

3. 1619

“As all-encompassing as it is powerfully specific and personal, 1619 is the story of modern America — and the people who built it through blood, sweat, tears, and hope. It’s a version of the story a great many of us never hear, purposefully kept hidden in the margins of U.S. history books. But 1619 isn’t just a podcast about the history of slavery as the genesis of almost every aspect of American society and culture today.

This isn’t just a sobering lesson, or hard pill to swallow. By weaving the historical with the personal and the poetic, Nikole Hannah-Jones (alongside other guest hosts) paints a viscerally captivating portrait of Black Americans’ lived experience, and all the simultaneous struggle, strength, oppression, ambition, pain, and humor needed to survive. 1619 is a story about race and the inequalities embedded into a system predicated on its conceit. But above all it’s a story about us, the people we were then and still are now.” [From our Best Limited-Series Podcasts to Binge roundup.]

4. Encyclopedia Womannica

“History class often paints a portrait of the world that excludes about half of its population. That’s what Wonder Media Network’s Encyclopedia Womannica sets out to fix, by releasing 5- to 10-minute episodes on women who made history in a certain field. Each month focuses on a different area of expertise, which most recently included activism and music.” [From our Best Feminist Podcasts roundup.]

5. You Are Not That Smart

There’s a kind of fallacy that comes with being knowledgable or well-educated: You can start to think you know everything. In reality, human knowledge is always flawed, a work in progress rather than an end goal in itself. That’s the backbone of this psychology podcast, which dives into the ways we think and why they’re often faulty or misunderstood.

6. 99% Invisible

Invisible forces increasingly rule our world, and this legacy podcast is determined to reveal exactly how and why. Host Roman Mars uncovers a different facet of the hidden world of design in every episode, whether it’s the user experience of an app on your phone or your entire home’s architecture.

7. Radiolab

“NPR’s Peabody-winning, textbook example of rich, expertly-produced documentary podcast-making was started by Jad Abumrad way back in 2002. Hosted by Abumrad and Robert Krulwich, Radiolab tasks itself broadly with ‘investigating a strange world.’ It’s constantly referred to in the same breath as their friends at This American Life, but tends toward the more science-related topics.” [From our Best Science Podcasts roundup.]

8. Every Little Thing

Like the teacher who encouraged you to ask all the questions, Gimlet’s Every Little Thing seeks to answer listeners’ questions about, well, everything. Whether it’s trying to determine if a listener’s very specific early childhood memory is real, or investigating why we cry, there’s no quest for understanding too small or too big for this podcast.

9. Dan Carlin’s Hardcore History

Dan Carlin is the history teacher we all wish we’d had in grade school, able to turn the most fascinating and dramatic episodes of our past into multi-part epic sagas. Tuning into Hardcore History‘s three hour-long behemoth episodes transports your imagination. As informative as they are enthralling, each deep dive can transform what you thought you knew about both ancient and modern history.

10. Lolita Podcast

“The influence of Vladimir Nabokov’s Lolita can’t be overstated. From fashion to music to film to sexual expression itself, the novel’s impact on society far exceeds literary circles, affecting the mainstream in ways you may not even be aware of. You don’t need to have read Lolita — a cautionary tale about a predator grooming, kidnapping, and repeatedly raping a child — to be riveted by the podcast, which is more focused on tracing its ripple effects on the zeitgeist.

Comedian, podcaster, and writer Jamie Loftus wrestles with this tangled nexus of significance in a society that perpetually sexualizes young girls. Weaving in her own personal experiences and analysis with expert interviews and source materials, Loftus leaves no stone unturned — no matter how uncomfortable. Diving headfirst into a minefield of impossible yet crucial questions, Lolita Podcast delivers nuanced perspectives that only unfurl more layers of complexity rather than offering easy answers.” [From our Best Podcasts of 2020 roundup.]

11. Grammar Girl

Delving into the ins and outs of grammar can be pretty boring sometimes. (Apologies to our editors.) But this beloved show from host Mignon Fogarty brings a much-needed lack of judgment, accessibility, and fun to learning about the nitty-gritty of the English language. It’s an essential resource for writers of all sorts, diving into not only the rules but the historical and cultural contexts behind them.

12. Ologies

“If you want to dig into the niches of study that professionals choose to dedicate their lives to, check out Ologies with science correspondent and humorist Alie Ward. Each episode, Ward takes on a different ‘ology,’ from conventional ones like palaeontology and molecular neurobiology, to more niche ones like philematology (the study of kissing).” [From our Best Science Podcasts roundup.]

13. Planet Money

Planet Money’s success lies in how it tackles complex subjects with great storytelling. A financial instrument like a Collateralized Debt Obligation (CDO) may sound impossibly boring, but Planet Money routinely makes these types of things the heart of a thrilling narrative. The team continues to explore the financial collapse, but they’ve expanded their scope to include all aspects of the global economy.” [From our Best Back to School Podcasts roundup.]

Alternatively, try NPR’s Indicator: “Its more compact, daily sister podcast is a knockout. But for those a little less interested in talk of money stuff, NPR’s The Indicator is a great gateway drug. Tackling smaller yet still robust and integral stories related to work, business, and the economy, you’ll be surprised by how much crucial information you can gain in just 10 minutes.” [From our Best Daily Podcasts roundup.]

14. Hidden Brain

“NPR’s popular podcast hosted by social science correspondent Shankar Vedantam delves into the recesses of the human mind, and questions why the hell we do and think the things we do. Vedantam conducts excellent, well-researched interviews with experts on complex topics that are made simple to understand, and will have you really getting in your own head.” [From our Best Science Podcasts roundup.]

15. Floodlines

“No matter how much you think you know about Hurricane Katrina, Floodlines reveals how America has only reached the surface of reckoning with this deep national wound. Through interviews with survivors and reporting that addresses the media misinformation and government incompetence around the catastrophe, host Vann R. Newkirk II shows how the real storm that devastated New Orleans was the same one that’s been brewing in America for centuries.” [From our Best New Podcasts of 2020 roundup.]

16. The Happiness Lab with Dr. Laurie Santos

“Happiness is a tricky goal, especially when we think about it in terms of things that will finally make us happier. But no ‘thing’ can make you happy except yourself, and achieving that state of mind takes daily work. That’s what Dr. Laurie Santos, who studied the science of happiness at Yale and has a doctorate in psychology, makes clear in her podcast tackling the wide range of questions about how to live a life with more joy in spite of, well, all of it. While many other podcasts tackle similar topics, Dr. Santos sets this one apart by taking them to panels of experts and researchers in psychology, behavioral science, and more.” [From our Best Self-Improvement Podcasts roundup.]

17. Nice White Parents

Nice White Parents, released on July 30, is a five-part limited series from [Serial,] the team that redefined podcasting back in 2014. Instead of complex true-crime cases, however, Nice White Parents puts a different criminal on trial: the white liberalism that has helped perpetuate the segregation of public schools in America for decades under the guise of progressive ideals. This American Life producer Chana Joffe-Walt tells the story through an on-the-ground investigation into the School for International Studies (SIS), a New York City public school that was predominantly serving students of color.

That is, until a flood of white parents who couldn’t get their kids into preferred white schools instead decided to enroll them there, causing it to become a battleground of racial tensions and inequalities. It’s a story that comes from a personal place for Joffe-Walt. She began reporting on it after shopping around for schools as a new parent herself, only to discover she was part of a larger history of white parents who have shaped our public school education system into what it is today — which is to say, a system that overwhelming and repeatedly fails students of color.” [From our full review.]

18. Philosophize This!

Philosophy, aka that insufferable elective you skipped each week in college, can get a bad rap for being elitist and impenetrable. But Stephen West makes Philosophize This! precisely for those who want to delve into the nuanced ideas of our great thinkers, only without all the BS. Meant to be consumed somewhat in chronological order, you’ll gain a working, buildable knowledge of everything from media theory studies to multiple theories of justice.

19. Making Gay History

“History isn’t often told through a gay lens and Making Gay History looks to change that, telling the stories of the people who fought for decades for LGBTQ civil rights. Many of them have largely gone uncelebrated — until now.” [From our Best History Podcast roundup.]

20. The Experiment

The American experiment, often repackaged as the American dream, is one of the biggest sources of miseducation in our country. In this WNYC Studios and Atlantic collaboration, host Julia Longoria applies the ideals of America’s past that were held to be self-evident, then measures them up against our current reality. Bringing the high ideals of this country’s founding to everyday experiences, The Experiment can even find lessons in trash reality TV shows like 90 Day Fiance.

21. Artcurious

Art history isn’t for everyone, but curator and art history student Jennifer Dasal is definitely the one who could spark your interest. With a distinct theme for every season, she brings what might otherwise be dry material to life by telling the strangest and most enthralling stories behind the art. Season 9, which is all about cursed art, feels especially right for the general vibe of the past several years.

22. Blowback

“OK, first a disclaimer: Blowback is an unapologetically left-wing podcast. Like very left-wing. If that’s not cool with you, then it’s not the podcast for you. It tells the story of the Iraq War from that leftist point of view, and it’s both fascinating and necessary. Much of the Iraq War, as the American public knew it, was laundered through a right-wing government, and it was some time before anyone was open to admitting the disastrous war was just that. Blowback details how horrific and wrongheaded the Iraq War was, how its tentacles still shape America today, and how few consequences befell the people who sold it to the public.” [From our Best History Podcast roundup.]

23. Coffee Break Spanish (or other languages)

Not everyone vibes with language learning apps like Duolingo. Alternatively, what’s great about podcasts like Coffee Break from Radio Lingua Network is just how casual it feels — digestible enough to compliment your coffee break (as the name suggests). The lesson plans in each successive season increase in difficulty, with Season 1 being for true beginners. But the podcast really sings in its travel log episodes, applying those lessons to a conversational grasp of the language. There’s also versions in French, Italian, German, Chinese, and Swedish available too.

24. Curiosity Daily

Curiosity Daily is kind of like the r/TodayILearned subreddit but in podcast form. Every weekday, you can learn something new from hosts Cody Gough, Ashley Hamer, and Natalia Reagan. They offer 10- to 15-minute summaries of interesting, research-backed news and facts relevant to our everyday lives from the science, psychology, and technology fields.” [From our Best Daily Podcasts roundup.]

25. Spotify Original Audiobooks: Hear the Classics

Let’s be real: many of us skipped the reading when we were in school, only to regret it later on. That’s why Spotify’s list of original audiobooks, some even voiced by A-list actors like Hilary Swank, is a great treasure trove of educational audio. Currently, it offers many of the classics for free, like Mary Shelly’s Frankenstein and the memoir Narrative of the Life of Frederick Douglass, an American Slave. They even have a separate podcast for unpacking the literature called Sitting with the Classics. You can check out the full collection here.

Source: 25 of the best educational podcasts

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References

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