3 Ways To Dominate Your Market

My area of expertise is in leadership development using the philosophy of Lean Six Sigma, in other words “process improvement strategies”. 

Now join me on the journey I call A Tale of Two Companies: One business allowed its workers to be engaged by making improvements that allowed the customer to be first in mind. The second created an environment of “it’s not my job” eliminating employees from using client-first thinking. Now you might ask, “How can the customer not be first?”

Many believe Lean Six Sigma is solely for engineering and manufacturing companies. That’s the first misconception. This managerial approach is built on the premise of eliminating wasteful elements and focusing solely on the customer. Having taken that quick glimpse of Lean, as an entrepreneur, you can now see that this philosophy applies to all businesses. Every business operates in what Lean practitioners call SIPOC, (Suppliers, Input, Processes, Output and Customers). Understanding that small segment of lean thinking will open the door for you to look at the three ways to dominate your market. 

Related: Define Your Brand Identity in 3 Steps

How can I hinder?

Meet Office XYZ, a Dental Facility that has a small staff of 5-7 individuals each having their unique jobs when dealing with patients. I called this facility to make an appointment for my mother and was told they needed to verify her insurance and would call back once they received the approvals. Two weeks went by before I realized I had not heard from anyone regarding the insurance verification.

I called the office and asked to speak with the individual that was to call back, whom we’ll call Kelly. I was informed that Kelly was out of the office and had been ill for the past two weeks. My next question was: “is she the only person that verifies insurance?” The response was affirmative and I then asked to speak with a manager. I was told Kelly was the manager. Let’s stop here because now we enter that well-known rabbit hole of “it’s not my job.”

Related: Trends That Can Move Your Business Forward in 2021

How can I help?

Meet Office ABC, A Pizza Company with a similar-sized staff. One night I called for a pizza. Upon placing the order I was told my meal would be about 30 minutes. Half an hour on a Friday evening? This company operated far differently than the first. When I placed my order something incredible happened, I received a text with the following message:  “We’re making your order. It’s all coming together now. The kitchen staff is busy with your order making sure everything is just right.”

A few minutes later I received this missive: “It’s on the way. The driver has left the store and will be at your location shortly”, followed with, “Delivered! Time to eat. It’s been our pleasure serving you”.And it was within the time promised by the associate. 

The “go and see” mentality

These two very different experiences gave me moment to pause. Did Company XYZ know about the importance of “lean thinking” and did Company ABC know they were using the lean six sigma philosophy in their operations? Did the leader of Company XYZ actually walk the process to see if there were any wasteful elements that allowed their service to lack the three main components of customer first thinking: quality, speed and delivery? And what about Company ABC, did that leader utilize the concept of Gemba, meaning “go and see” to improve their value stream and get to the point where they asked what their customers appreciate?

When exploring Lean Six Sigma’s methodology the first step is to find the root cause for the identified waste. Then you move into seeking what the customer defines as quality, you determine the speed of getting your customer the item or rendering the service and you seek an appropriate method of delivery.

Focusing on the three lean strategies

One can’t assume to know what the clientele defines as quality unless they have actually been asked. In Company XYZ it is evident that no one took the initiative to seek input through surveys, focus groups or used any feedback techniques. There is a concept in the Lean lexicon called (VOC) Voice of the Customer. It simply means find out what your customers want and are willing to pay for. This is where you will find that notion of quality.

In the tale of Company ABC, you can attest to the fact that quality for their customers, myself included, is hot pizza, and being notified as to what’s going on with their order. How did they come to know and implement this into their operations? After receiving such great service I had to call and speak with one of their leaders. I was informed this is how they compete as a reckoning force within the market. 

The need for speed

Being the fastest in your field has a huge impact on your market.  As you can tell from the visit with Company XYZ speed played no major role in what they deemed as important to customers. Two weeks to verify insurance is beyond an acceptable practice. And, by the way, I failed to mention that I did speak with another person, upon request, who did call back within 24 hours to inform me that they did not accept the insurance.  Yet I waited 2 weeks for something that could have saved me both frustration and aggravation. Speed and convenience are major players in our buying experience.

Company ABC, epitomizes the importance of speed. On each text message I received that time stamp of delivery was also listed. Today there are ample services to ensure your customers get items and services in a speedy manner. This company has a system in place that allows employees to know time schedules for various sizes, as well as any increase in time based on selected toppings. Have you looked at your level of quickness, while keeping the high standard of quality appreciated by your customers?

Why is the method of delivery so important to your customers? Is it easy to obtain your product or service? Delivery in its simplest form equates to how a customer receives your product or service. Simple right? Company XYZ’s delivery was neither exceptional nor satisfactory. The level of professionalism of their staff created an angst for the customer and therefore any method of delivery they deemed appropriate was subpar. There was no option as to whether they could email, text me or call me. Based on their performance I don’t think any of those options would have changed the outcome.

Related: Entrepreneurial Takeaways From 2020 to Guide Your Next Big Move

Company ABC created a delivery method that allowed me to select how I wanted to receive the product. They of course deliver in their vehicles, but I had an option to have it delivered to my door and left in an appropriate place, to have them ring the doorbell and I receive it face-to-face or contactless, it’s in the trunk and I come out and retrieve it. This allows the customer to select an option.

We have just visited two companies:  One eliminated waste and the other added to it. Which business are you? 

By: Sheryl Mays Entrepreneur Leadership Network Writer

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★★★ Jay wants to mentor YOU with his exclusive Mastermind Mentoring Program! Start your journey with Jay here: https://bit.ly/2FbtM2X ★★★ For the first time ever in public, marketing icon Jay Abraham shares his business strategy that he has previously only shared with his high paying clients. He’s going go teach you the concept of Preemptive Marketing so you can instantly stand out in the eyes of your customers and dominate your market. Enjoy the session

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4 Ways to Stop Attracting People Who Can’t Afford Your Services

There’s nothing worse for an entrepreneur than putting all your efforts into building a service, and a marketing strategy, only to continuously attract people who say they can’t afford them. 

While many business owners focus their attention on making sure they have built an apparent “fool-proof” plan to bring people in, they can still stumble into an audience that isn’t right for them. This can be frustrating because people don’t understand why, even though they are good at what they do, prospects aren’t buying or, worse yet, they are asking for discounts on everything.

The good news is that there is a way to stop attracting those who can’t afford your services and shift your attention and marketing efforts to bring in people who are ready to buy. It all boils down to having and implementing a brand strategy that deeply resonates with your target audience and allows you to show up authentically every single time.

1. Get clear on who you do want to attract

For your business to be successful and start attracting the right people, you need to begin by understanding who your ideal customers are at a granular level. The more effective you are at connecting with the right audience and speaking to their problems and needs, the more sales you will make. 

Getting extremely clear on who your ideal customers are requires going beyond demographics to truly understand the psychological and emotional elements that are impacting their lives, which will, in turn, determine their purchasing decisions. 

The more you understand your audience, the more effective your messaging will be because you will have the capacity to speak directly to them, and they will finally feel seen and heard. Pricing becomes less important when they see you as the best solution to the specific problem or need that they have. 

For example, it’s not nearly as impactful or effective to say that you are selling a program for women who want to lose weight, which is hugely generalized, than to say that you help busy women over 40 who are frustrated after trying low-carb, high-fat fad diets without lasting results lose weight.  Not only is the latter version a lot more detailed, but it also speaks to a very specific pain point which means that these women will feel an immediate sense of recognition and understanding.

2. Stop undercharging for your services

Many entrepreneurs undercharge for their services because they believe they need to build a robust reputation or have a large audience before they can charge premium prices. 

However, in practice, lowering your prices may end up hurting your reputation in the first place. If you’re building an audience based on people who are looking for a cheaper solution then it will be very difficult for you to make sales once you raise your prices.

If you want to start attracting clients who can afford your services as an online coach or consultant, you need to start charging the right price instead. Trying to sell a service by being the cheapest option out there is going to be a race straight to the bottom. After all, there will always be someone with a lower price in the market.

Instead, you want to set your price based on the value you deliver. To make this calculation, first determine what the outcome of the results you help to generate is worth. 

3. Position yourself as an authority

Attracting the right people also comes down to being able to effectively position yourself as an authority or leader in your field by creating a powerful brand strategy that will allow you to be intentional with your marketing.

Building an effective brand strategy requires having absolute clarity around who you are, what you stand for and the complete experience that comes from being in contact with your business.

It is fundamental to have a well-defined brand message that clearly communicates your value by showcasing the actual outcome that you help your clients achieve. What you have to ask yourself as a business owner is “what am I really selling?” because I can assure you that it is much more than the service you are giving them. It is truly about the transformation, the outcome and the results they are getting because of hiring you. 

Focus your brand communication on them and not on you. Many service providers make the mistake of simply saying things like “I am a web designer” or “I am a fitness coach” as a way to explain to others the kind of service that they provide. When doing this, they are focusing on themselves instead of on the needs of their audience.

Instead, you want to change your messaging to reflect the result you help others achieve. For example, saying things like “I build websites that increase conversions” or “I help women lose those stubborn 10 lbs” is more specific to the outcomes you deliver.

4. True brand differentiation

While it is true that it seems like market saturation is at its peak, in reality,  this is only an illusion. 

The real problem isn’t that there are too many providers and competitors in an industry, it’s that most entrepreneurs don’t know how to effectively differentiate themselves from others.

To attract the right audience, it’s vital that you position your offer as the best solution and ideal vehicle prospects need to achieve success.  One of the best ways to do this is by creating a framework, methodology, or process that is unique to your business, a signature system that distinguishes you and sets you apart from the rest. 

On top of this, according to the theory proposed by George A. Akerlof, winner of the 2001 Nobel Memorial Prize in Economic Sciences, and Rachel E. Kranton, professor of Economics at Duke University, in their Identity Economics book, people make economic decisions based not just on financial incentives, but also on their identity.

This matters to you as an entrepreneur because if you want to attract the right people, you need to effectively differentiate yourself from others while standing for something in the process. Today’s consumers are making more and more decisions based on their identities and how others’ identities shape their own. What this means is that when faced with many different options, we tend to choose the one that reinforces our beliefs the most.

If you, as a brand, aren’t doing an excellent job at clearly and succinctly communicating who you are, then you are making it way too difficult for the right people to choose you.

Putting the pieces together

Ultimately, attracting the right people comes down to making sure you are being highly intentional with your message and the way this message comes across. This allows you to transform your audience’s perception of you while bringing in the right people into your business. Taking the time to craft your complete brand strategy will allow you to get more effective results with your marketing plan as well. 

Fabi Paolini Entrepreneur Leadership Network Writer

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Skillopedia – Skills for the real world

How To Attract The Right People For Personal Development & Growth | Soft Skills & Self Improvement Training | Skillopedia #softskills#selfimprovement#personalitydevelopment Researchers and personality analysts say that your personality is a combination of people you interact and spend most of the time with. Yes, it’s true. It’s imperative to surround yourself with the right people for your own self-improvement and personal growth. Now, that might make you wonder how should I attract the right people in my social and professional network? Where do I find them? Some people perfectly do that, they have the right people in their life who motivate and inspire them from time to time. This self improvement and soft skills training video would help you exactly achieve that goal. Learn the steps to invite, not good, but the right people into your life for your own personality development. You are watching this video on Skillopedia, part of Let’s Talk Institute for Personality Development and self improvement. We have hundreds of videos to develop good communication skills, interpersonal skills, personal growth, motivation skills, inspirational tips to develop self-confidence. A complete soft skills training catalogue to help you stay ahead in this competitive world. Skillopedia is a well known name in the corporate training segment in Mumbai to deliver best personality development courses for corporate employees and individuals. To watch such interesting videos and read the complete transcript of this video, visit – http://www.learnex.in/ ============================================= Our Social Media – 👉Facebook – @skillopediaone http://www.facebook.com/skillopediaone 👉Instagram – @letstalkpodcast http://www.instagram.com/letstalkpodcast 👉Follow us on Twitter – http://www.twitter.com/letstalkone ============================================= Our other Channels you would ❤️ 👉Learn English as a secondary language http://www.youtube.com/letstalk 👉Learn English through Hindi – https://www.youtube.com/channel/UCtAr… 👉Learn a new English word daily – http://www.youtube.com/letstalkpodcast Some other Skillopedia sessions you might have missed :- 👉Public Speaking Tips To Overcome Stage Fear https://youtu.be/4-R1EHKmano 👉 How to AWKWARD SILENCE in a conversation? https://youtu.be/CDflqsRwUis 👉What to do when people Shout or Yell at you? https://youtu.be/cR_fjOtNqNo 👉8 Morning Habits To Kick-Start everyday. https://youtu.be/BQQ3I6ztO-A 👉The art of saying – I don’t give a DAMN! https://youtu.be/Hwkavu-F9r0 👉Communication Skills Training – How To Avoid Awkward Silence? https://www.youtube.com/watch?v=CDflq… 👉How To React When People Shout At You? https://www.youtube.com/watch?v=cR_fj… 👉6 Phrases That May Sound Rude. https://www.youtube.com/watch?v=Uv48j… 👉Start A Conversation ANYWHERE, ANYTIME https://www.youtube.com/watch?v=xPxaU… 👉How to be a SMART MOUTH? https://www.youtube.com/watch?v=-fXja… 👉How to attract people like a magnet? https://www.youtube.com/watch?v=UYxn9… 👉How to sound more confident when you are not? https://www.youtube.com/watch?v=yJtcV… 👉Why People Misunderstand You? https://www.youtube.com/watch?v=lcW9f..

Fade To Black – Discover The Astonishing Marketing Video Creation Secrets That Turned A Flat Broke Teenager Into The Founder Of A $30,000,000 Business

What good is a video if the script doesn’t pull in the viewers and convert them into buyers? Fade To Black will teach your you the proven, repeatable method of creating highly persuasive video scripts. These are the secrets Joey has used to generate 6 figures in affiliate promotions, as well as multi-millions in sales of the Viddyoze platform.

Fade To Black is a course that teaches the fundamentals of creating content that excites, persuades and engages viewers. To do that, you need the in-depth knowledge required to creating professional level video content.

Joey breaks this down in a remarkable, simple to master format (no prior experience needed). Once learned, you will be able to apply this knowledge to any video you ever create, ensuring the best most profitable result for every frame of video you shoot.

Fade To Black covers the entire workflow to creating exceptional video content on camera. From choosing locations, framing shots, getting professional audio, lighting, storyboarding and so much more. Joey covers literally everything you will ever need.

This truly is an A-Z Bible of video creation. The best part? The course is accessible at any time from anywhere, even on a shoot. So if you’re ever lost and need some input, just jump back to the members area and get what you need.

Not everyone wants to be on camera, and that’s fine. Joey has created an extensive section of the course specifically for those who want to create video content without ever having to get on camera. In fact, Joey even explains how to create videos without even recording your voice!

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Just because you’re not on camera, doesn’t mean anything. These videos will still pack just as much punch! Everything is revealed in Fade To Black. Learning to become a good editor takes time, until now. In what is probably the most powerful, valuable part of this course, Joey reveals the exact steps and secrets to not only editing quickly & effectively, but in a way that makes your video content incredibly engaging and interesting.

Fade To Black raises the bar for what an info product should be and that means you are about to be blown away by the value they’re going to get from this class. Fade To Black is a brand new course. The content of this system cannot be found anywhere else, and nobody else has the insight that Joey shares in this course. This is truly a one of a kind course that you will love.

Joey Xoto’s Fade to Black by Viddyoze is the insider secrets to what has helped them generate more than $20,000,000 in online sales. These are the methods, tactics & hacks that have helped create the exact video content presented by Viddyoze.

Fade to Black is not a software tool or an app, but a course of over 80 videos that teaches the complete cycle of video creation. Fade To Black raises the bar for what an info product should be and that means you are about to be blown away by the value they’re going to get from this class.

Fade To Black is a brand new course. The content of this system cannot be found anywhere else, and nobody else has the insight that Joey shares in this course. This is truly a one of a kind course that you will love.

Source: Fade To Black

 

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How To Create Video Contents & Their Clients With AgencyReel

Want to stop cold calling, creating content, trying to drive traffic, & all the usual hassles that come with trying to start your own business? If so, you’ll want to check out this groundbreaking A.I.-based app called Agency Real that just went live for an early discount ASAP… that’s building AND running professional agency businesses for users from the ground up essentially handsfree.

Not only can this cloud app find & add clients for you, but Agency Reel allows you to create graphic and video content for them, too. You can then tap into advanced A.I. ‘content stream technology’ that smartly posts a mix of that content 24-7 100% for you without having to lift a finger…just as if you run an agency with a full team yourself!

AgencyReel will allow you to position yourself, do the work, and bill customers as a full-fledged agency with a team while really working a few minutes each day since the software will do the client-finding, video content making, and re-scheduling you.

AgencyReel solves this by posting a full suite of varied content during the week including a mix of videos, graphics, posts, and more FOR YOU like a major agency company would do for each client using A.I. technology

You don’t need to worry about not have any clients to sell AgencyReel services to. Because you can search for clients that need marketing services, reach out to them, and close them right from inside the app with the Agency Leads integration. All you need to do is determining what niche you want to step in and the location, AgencyReel does the rest.

You can set up smart “content streams” like a stream of GIFS, Memes, Quotes, etc. that recycle themselves on autopilot. So you always have a fresh stream of content and traffic 24/7. It helps you integrate clients into the app and organize each client by their own content, content streams, posting schedules, and more.

It is easy for you to pick from over 500 cinema-graphs from its library. You can edit these cinema-graphs and add your own text or call-to-action and start sharing w/ drag-n-drop technology. No creative head needed. Tickle the funny bone and tons more tags, likes, shares, and comments. Pick from its Meme library, edit and add your message or CTA and share away.

Not only can you integrate clients and provide AgencyReel services for them, but you can specify how much you’ll make from each client to keep track of your monthly profits. Each unique client can connect their own Facebook, Twitter, LinkedIn, or YouTube account for you to publish unlimited content on.

AgencyReel will find the business name, contact details so that they have a video presence, website, social media presence present… all that to you in an easy to understand format, so you know exactly what they need help with. Click view details to learn about the business marketing and Google business profile for more in-depth info.

Who Should Try Agency Reel?

As far as I am concerned, AgencyReel is created especially for:

Video Marketers

Clients need a steady stream of 100% unique video and graphic content to be relevant today which is exactly what you can do. Create and auto-schedule videos once in just minutes and the app will post it forever at smart times with no extra work needed.

Affiliate Marketers

Allow AgencyReel AI scheduler to post a mix of traffic getting content mixed with affiliate links to products for a business that runs itself handsfree

Local/Agency Marketers

With the ability to find clients, integrate them into the app, and sell them video and graphic content stream services this is an easy sell to in any local niche

Source: AgencyReel Review – New “Smart” App Builds & Runs an Agency Biz Handsfree – 4U-REVIEW

AgencyReel Advanced Review

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