Advertisements

11 Things Smart People Won’t Say At Work

There are some things you simply never want to say at work.

These phrases carry special power: they have an uncanny ability to make you look bad even when the words are true.

Worst of all, there’s no taking them back once they slip out.

I’m not talking about shocking slips of the tongue, off-color jokes, or politically incorrect faux pas. These aren’t the only ways to make yourself look bad.

Often it’s the subtle remarks—the ones that paint us as incompetent and unconfident—that do the most damage.

No matter how talented you are or what you’ve accomplished, there are certain phrases that instantly change the way people see you and can forever cast you in a negative light. These phrases are so loaded with negative implications that they undermine careers in short order.

How many of these career killers have you heard around the office lately?

1. “It’s not fair.”

Everyone knows that life isn’t fair. Saying it’s not fair suggests that you think life is supposed to be fair, which makes you look immature and naïve.

If you don’t want to make yourself look bad, you need to stick to the facts, stay constructive, and leave your interpretation out of it. For instance, you could say, “I noticed that you assigned Ann that big project I was hoping for. Would you mind telling me what went into that decision? I’d like to know why you thought I wasn’t a good fit, so that I can work on improving those skills.”

2. “This is the way it’s always been done.”

Technology-fueled change is happening so fast that even a six-month-old process could be outdated. Saying this is the way it’s always been done not only makes you sound lazy and resistant to change, but it could make your boss wonder why you haven’t tried to improve things on your own. If you really are doing things the way they’ve always been done, there’s almost certainly a better way.

3. “No problem.”

When someone asks you to do something or thanks you for doing something, and you tell them no problem, you’re implying that their request should have been a problem. This makes people feel as though they’ve imposed upon you.

What you want to do instead is to show people that you’re happy to do your job. Say something like “It was my pleasure” or “I’ll be happy to take care of that.” It’s a subtle difference in language, but one that has a huge impact on people.

4. “I think …/This may be a silly idea …/I’m going to ask a stupid question.”

These overly passive phrases instantly erode your credibility. Even if you follow these phrases with a great idea, they suggest that you lack confidence, which makes the people you’re speaking to lose confidence in you.

Don’t be your own worst critic. If you’re not confident in what you’re saying, no one else will be either. And, if you really don’t know something, say, “I don’t have that information right now, but I’ll find out and get right back to you.”

5. “This will only take a minute.”

Saying that something only takes a minute undermines your skills and gives the impression that you rush through tasks. Unless you’re literally going to complete the task in 60 seconds, feel free to say that it won’t take long, but don’t make it sound as though the task can be completed any sooner than it can actually be finished.

6. “I’ll try.”

Just like the word think, try sounds tentative and suggests that you lack confidence in your ability to execute the task. Take full ownership of your capabilities. If you’re asked to do something, either commit to doing it or offer an alternative, but don’t say that you’ll try because it sounds like you won’t try all that hard.

7. “He’s lazy/incompetent/a jerk.”

There is no upside to making a disparaging remark about a colleague. If your remark is accurate, everybody already knows it, so there’s no need to point it out. If your remark is inaccurate, you’re the one who ends up looking like a jerk.

There will always be rude or incompetent people in any workplace, and chances are that everyone knows who they are. If you don’t have the power to help them improve or to fire them, then you have nothing to gain by broadcasting their ineptitude. Announcing your colleague’s incompetence comes across as an insecure attempt to make you look better. Your callousness will inevitably come back to haunt you in the form of your coworkers’ negative opinions of you.

8. “That’s not in my job description.”

This often sarcastic phrase makes you sound as though you’re only willing to do the bare minimum required to keep getting a paycheck, which is a bad thing if you like job security.

If your boss asks you to do something that you feel is inappropriate for your position (as opposed to morally or ethically inappropriate), the best move is to complete the task eagerly. Later, schedule a conversation with your boss to discuss your role in the company and whether your job description needs an update. This ensures that you avoid looking petty. It also enables you and your boss to develop a long-term understanding of what you should and shouldn’t be doing.

9. “It’s not my fault.”

It’s never a good idea to cast blame. Be accountable. If you had any role—no matter how small—in whatever went wrong, own it. If not, offer an objective, dispassionate explanation of what happened. Stick to the facts, and let your boss and colleagues draw their own conclusions about who’s to blame.

The moment you start pointing fingers is the moment people start seeing you as someone who lacks accountability for their actions. This makes people nervous. Some will avoid working with you altogether, and others will strike first and blame you when something goes wrong.

10. “I can’t.”

I can’t is it’s not my fault’s twisted sister. People don’t like to hear I can’t because they think it means I won’t. Saying I can’t suggests that you’re not willing to do what it takes to get the job done.

If you really can’t do something because you truly lack the necessary skills, you need to offer an alternative solution. Instead of saying what you can’t do, say what you can do. For example, instead of saying “I can’t stay late tonight,” say “I can come in early tomorrow morning. Will that work?” Instead of “I can’t run those numbers,” say “I don’t yet know how to run that type of analysis. Is there someone who can show me so that I can do it on my own next time?”

11. “I hate this job.”

The last thing anyone wants to hear at work is someone complaining about how much they hate their job. Doing so labels you as a negative person and brings down the morale of the group. Bosses are quick to catch on to naysayers who drag down morale, and they know that there are always enthusiastic replacements waiting just around the corner.

Bringing It All Together

Eliminating these phrases from your vocabulary pays dividends. They have a tendency to sneak up on you, so you’re going to have to catch yourself until you’ve solidified the habit of not saying them.

What other phrases should be on this list? Please share your thoughts in the comments section below as I learn just as much from you as you do from me.

I am the author of the best-selling book Emotional Intelligence 2.0 and the cofounder of TalentSmart, a consultancy that serves more than 75% of Fortune 500 companies and is the world’s leading provider of emotional intelligence tests and training (www.TalentSmart.com). My books have been translated into 25 languages and are available in more than 150 countries. I’ve written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.

 

Source: 11 Things Smart People Won’t Say At Work

Advertisements

Five key facts about blue light in the workplace

In today’s digital world, many employees spend a large part of their days with their eyes glued to screens. While modern technology may offer many life and work-related benefits, it could also be negatively impacting our vision. High-energy visible (HEV) light, also known as “blue light,” is an intense light emitted by the sun, CFL and LED lighting, and the screens of electronic devices such as televisions, computers and smart phones. There are a lot of misconceptions out there about blue light though, so it’s important to separate the facts from fiction………

Source: Blue light is unavoidable in the digitally connected world

How to Channel Your Skills and Find Your Best Side Hustle – Ryan Robinson

side hustle

First things first, let’s define exactly what a side hustle is. To put it simply, a side hustle is a business that you grow while keeping your day job, thus retaining the stability of income that a full-time gig affords you, as you test the waters of entrepreneurship.

Having a side hustle gives you security, reassurance, diversity of income, and most importantly, it gives you the possibility for something more than just the mindless 9 a.m. to 5 p.m.

Since a side hustle is really a business at it’s core, I’m going to argue that a business is nothing more than a format for channeling your skills, experiences, abilities and interests into a neat little package that helps people accomplish something meaningful.

When thinking about what it means to start a business, it’s easy to let your mind race around all of the to-do list items like writing a business plan, filing for an LLC, setting up your website, getting a logo designed, making business cards, optimizing your Facebook page, the list goes on and on.

But here’s the truth: None of these tasks matter at all today.

Especially as you’re still looking for the right side hustle idea for you and trying to determine the best way to go about getting started.

A business needs to be incredibly simple in the early days.

No fully baked products, fancy websites, email marketing tools, hi-tech automation systems or Facebook Ad campaigns. When you’re looking for the right idea (and just getting started), any moment spent not directly helping people is a waste of your time.

Let’s take a look at three key ways to go about finding the right side hustle for you, and how you can channel those skills, experiences and interests of yours into a vehicle for helping people accomplish something meaningful.

Observe what you already do at work

What’s your job title at work?

Regardless of your exact title and the daily responsibilities on your plate, chances are high that there’s a market for freelancers and consultants in this type of role.

Freelancing is simple, and it’s one of the best side hustles you can start doing today—as long as you have the right level of motivation and a willingness to deal with rejection. Freelancing is nothing more than taking the skills you already have (or are actively building) and pitching them to companies or individuals who could use your skills in their business, on a contract basis.

Just about any somewhat established company with at least a few employees is going to be receptive to hiring an external freelancer or consultant that demonstrates the ability to provide enough value. Many companies hire freelancers simply because they don’t want to hire full-time for the role, can’t afford to or want to test the waters with someone on a contract basis.

So, ask yourself what you do for work at your day job.

  • Do you spend any time copywriting? Putting together blog posts? Creating proposals or presentations? Well, you could very easily make a run at freelance writing.
  • The same goes if you’re a web developer or software engineer. Offer your freelance services on a project or hourly basis to companies that need tech help, but can’t justify another full-time hire.
  • Designers, marketers, photographers, salespeople—all of these types of jobs have given you the opportunity to build your skills, and there’s high demand for good freelancers in all of these fields.

Getting started with freelancing is extremely easy.

Begin by digging deep into your existing network first, rather than immediately rushing to the freelance marketplace websites like Upwork, Freelancer or Fiverr, where you’re likely to be treated as a commodity. Instead, identify friends, family, former co-workers, classmates and teachers that either have worked with or currently work at cool companies you could see yourself freelancing for.

Touch base with the people in your network, not with a hidden agenda that you need to immediately land a freelance gig with them, but just to let them know you’re now taking on freelance projects.

Organize your best work into a very simple portfolio site using a platform like SquareSpace. Something that can show your prospective clients the type of work you’ll be able to deliver for them.

Examine the problems you’re good at solving

If you’ve been able to solve a meaningful problem for yourself in a repeatable manner, there’s all but guaranteed to be an existing market of people (or businesses) who will pay for quicker, more effective access to that solution.

You can offer the solution as a freelancing service. Or under the right circumstances, you can package what your service does into a physical product that replicates the solution, or even digital products that do the same. You can also get into creating educational resources that train others how to get up to speed, so they’re able to solve their own challenges.

Start by asking yourself these questions to examine whether or not there’s a market for solutions to the problems you’re good at solving.

  • Are there any particular problems or topic areas that people tend to come to you asking for advice and assistance with?
  • Are you seen as a resource or a resident expert at something?
  • Do you find yourself answering the same questions over and over again in the office?
  • Is it easy for you to connect people you know to others who are good potential customers, partners, investors or otherwise?
  • Have you built your own internal tools or processes for doing something quicker?
  • Do you have a coveted skill that seems difficult for others to build and replicate?

If so, this is an opportunity to take something you’re already good at and monetize it into a physical product, service or digital offering that helps people overcome the challenges you’re good at solving.

For example, take the proliferation of product management tools that have been borne out of the need for proper organization, better internal collaboration and faster launching of new projects. These tools are classic examples of taking your personal expertise at doing something, shepherding a new product through to completion, and turning it into a productized, step-by-step system others can follow to achieve similar results.

However, it’s dangerously easy to get attached to your idea, and find yourself spending a lot of money bringing it to life before you’ve truly validated it with paying customers, or by getting pre-orders from people who are willing to pay you for this solution.

Noah Kagan, serial entrepreneur and CEO of Sumo.com, agrees. He shares, “Don’t waste time or spend money on non-core issues when starting a business. In fact, don’t spend any money until you make some.”

This reinforces the business advice that dozens of the world’s top entrepreneurs have shared with meNo matter the type of business, get your customers first.

If you can build a rough, basic version of your solution that works well enough to actually help people achieve their goals (and convince them to pay you before it’s perfect), then that’s when you know you’re really onto something.

Ask yourself what pisses you off most

This is my personal favorite tactic for finding new side hustle ideas, because the focus isn’t necessarily limited to what I’m good at today—or what I’ve identified as a market opportunity.

Instead, the emphasis is on taking a look at the problems, situations, processes, products and services that you feel are subpar and are seriously motivated to improve upon. This is the recipe for discovering a labor of love that you’ll want to pursue.

Here’s an example: I get asked about business ideas and for business advice all the time.

Something that really pisses me off is seeing the friends, family, former-classmates and readers of my blog who ask me for advice, struggle endlessly with trying to validate their ideas and build a business. To address this problem over the past few years, I’ve written extensive guides, created courses, recorded videos and held live webinars, all with the goal of teaching the people I know how to get their first customers. This is something that’s typically been fairly intuitive and relatively easy for me to do. And one of the biggest reasons it’s so difficult for many people, is because they over-complicate the process.

2.jpg

So, I decided to try something radically different. In order to show my community just how easy it can be to validate a business idea if you approach it the right way, I launched a month-long challenge for myself. I asked my readers to vote on a few different options for ideas I’d spend the month trying to validate—and I posted weekly updates sharing progress with exactly what was working and what wasn’t.

By the end of the experiment, I pre-sold a dozen copies of a book that didn’t even exist yet. The sales largely came from friends, mutual connections and people I’d gone to school with who shared an interest in the topic the book was going to be about.

Nothing complex at all. I didn’t build a website, run Facebook ads, spend exorbitant amounts of money, or do anything else that distracted me from just connecting with real people and working with them to come up with a product concept they were interested in. Then, I asked them to pre-order it, and because I’d incorporated much of their personal feedback into the product outline, it was a no-brainer for them to say yes.

Eventually, this public experiment led to hundreds of people commenting on the post and sending me emails, asking for help in replicating this process with their ideas. After consulting for a dozen of these people and helping them get results, I productized this service into an online course that’s now grown to be a large portion of my business.No matter what type of business you want to start, the common denominator of successful entrepreneurs is that their product, service or solution helps people solve a meaningful problem.

And that problem needs to be one that you personally have experience solving, for both yourself and others.

Here’s the beauty about starting as a side hustle: regardless of where you’re at, you can start today. You don’t need to be the world’s foremost expert on your subject in order to charge for your services. To ask people to pre-order your product. To get someone on board for your coaching program that might eventually evolve into a course.

All you really need is the courage to start today. To continue your journey of becoming an expert at your craft. To use your skills to help others, chase your interests, do something, take control. Because the one thing you absolutely cannot afford to do is to wait around for the right idea to just magically fall into your lap.

%d bloggers like this:
Skip to toolbar