workplacestudy

3 Ways To Identify A Toxic Coworker And Set Healthy Boundaries

It only takes one toxic worker to wreak havoc and negatively impact an entire workplace. Toxic coworkers not only make work dreadful and unpleasant, but they harm the productivity and morale of everyone around them. They create unnecessary drama, erode the culture, undermine the values of the company and destroy trust within the team.

According to a Fierce Inc. study, four out of five employees currently work or have worked with a potentially toxic coworker. Randstad conducted a study exploring why employees leave their workplace and found 58% have left or are considering leaving due to negativity, office politics and disrespectful behavior.

It’s easier said than done to not allow the toxicity of one person to affect your own work especially if you have to work closely with them. Working with a toxic coworker is a powerless and draining experience. Furthermore, it’s not always easy to identify a toxic coworker especially if you consider them to be a friend.

If you feel drained or negative after interacting with them, this could be a sign they’re toxic. Toxic behavior can manifest through words, body language, disrespecting boundaries, hoarding information, purposely undermining others, not following through on promises or commitments, insults and rumors, to name a few.

Here are three ways you can identify a toxic coworker and set healthy boundaries.

Their Victim Syndrome Prevents Them From Taking Responsibility MORE FOR YOUForget About San Francisco And Silicon Valley—Miami Is Planning On Becoming The Next Great Tech Hub Meet Canada’s Best Employers 2021 Building The Resilient Organization

Employees with a victim mindset will always talk about how much they hate their job, their boss, their team or the company. There’s a difference between having a bad day and someone who revels in creating misery for others. Dan Bailey, president of WikiLawn Los Angeles Lawn Care, explained, “the more people they can get to share in their discontent, the better they feel.”

Despite being disengaged, toxic coworkers will make excuses for their performance when given constructive feedback with the belief that it’s a personal attack against them. Moreover, they hold grudges and never lose a chance to share how they’ve been wronged even if those situations have been rectified.

Those who are new to a company are prone to being swept up into the negativity as they’re eager to make friends and unaware of a toxic persons patterns. For this reason, it’s important to do pulse checks to see if this is a cultural thing or a person thing.

Here are some coping strategies to help you bounce back from a toxic encounter and stay mentally strong:

Surround yourself with uplifting coworkers who take responsibility and learn from their mistakes
Seek out your company’s Employee Assistance Program (EAP) or professional help to learn how to better manage the situation and have a safe space to talk about it
Talk to your HR department and keep the conversation based on facts rather than an individual’s personality. Be prepared to provide specific examples of incidents
Incorporate social activities you can look forward to after work
Practice gratitude and meditation

They Gossip More Than They Knowledge Share

Gossip is the root of many internal company problems. It breeds negativity and spreads quickly. Yasir Nawaz, digital content producer at Pure VPN, said, “toxic colleagues drain your energy and are a constant source of demotivation at work. The worst part is you may not realize you’re in the company of a toxic colleague until it’s too late.” He added, “there’s one sure-fire way to identify one; someone that constantly talks about others behind their backs.”

Melanie Musson, insurance specialist for Buy Auto Insurance asserted, “gossip doesn’t help build a stronger team; rather, it tears down teamwork. Chances are, if they gossip to you, they’re also gossiping about you.”

Another warning sign a colleague is toxic is if they refuse to share knowledge with you that prevents you from being able to do your job. As a victim of a former toxic coworker and boss, I know how detrimental their impact can be not only on my work and mental health, but also to the team and overall workplace. In my experience, my former coworker excluded me from meetings, team activities and withheld information that prevented me from being able to do my job well and used it against me.

Musson explained, “toxic people put themselves first. They really don’t care about others and use others’ misfortunes as a way to move forward at work. If a team member is struggling, the toxic coworker may take the opportunity to show how they excel in that same area.”

Eventually, I set a boundary with her where I started documenting every incident before confronting her. Then, I worked around her to find the information I needed and limited my interactions with her altogether. Be aware, setting healthy boundaries will often push toxic coworkers to react negatively. However, those who are the happiest and most productive are the ones who set healthy boundaries and those who aren’t used to having boundaries set with them are likely to take offense.

Here are boundaries you can set with a coworker that gossips:

Empathize and redirect them to focus on what’s working or to speak with their manager
Refuse to participate by excusing yourself from the conversation when they start gossiping
Focus on positive gossip that celebrates others instead of participating in negative gossip that hurts morale
Communicate your boundaries letting them know you don’t like to talk about office politics
Surround yourself with people who would rather share knowledge than spread gossip
Use key phrases such as “this sounds like a rumor and I don’t want to hear it”, “I’d rather engage in conversations that are positive and uplifting” or countering with “is that a fact or gossip?”

They Use Passive Aggressive Comments Rather Than Compliments

Matt Satell, CEO of Prime Mailboxes said, “toxic employees are often those who purposely undermine the capabilities of others so they can stay ahead of their competition.” They thrive on finding fault, negativity and holding people back.

Here are a few examples of passive-aggressive behaviors and comments:

Giving the silent treatment
Responding with sarcasm or disguised insults
Blaming others
Rejecting feedback and others perspectives
Making excuses
A cynical attitude
An air or superiority

Nich Chernets, CEO of Data for SEO said “in my experience, toxic people tend to complain a lot, even in the situations when everything is good. They’re looking for an audience that will constantly listen to their problems. In the long run, these people bring a lot of negativity to the work process and burden others with unnecessary things.” John Stevenson, marketing specialist at My GRE Exam Preparation added, “in turn, this creates an environment where other members of the team cannot work at full capacity because they’re too busy watching their backs.”

You can cultivate positivity through uplifting interactions with other colleagues, listening to motivating podcasts and finding the good in the work you do. It’s easy to lose motivation when a toxic coworker undermines your abilities and believes their role and contributions are more valuable than everyone else’s.

Here are some ways you can remind yourself of your hard work and contributions:

Keep a running document of your achievements and wins
Copy and paste recognitions from emails, client/manager reviews and Slack comments into the running document
Reference the document for a motivation boost

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Heidi Lynne Kurter

I’m a Leadership Coach & Workplace Culture Consultant at Heidi Lynne Consulting helping individuals and organizations gain the confidence to become better leaders for themselves and their teams. As a consultant, I deliver and implement strategies to develop current talent and create impactful and engaging employee experiences. Companies hire me to to speak, coach, consult and train their teams and organizations of all sizes. I’ve gained a breadth of knowledge working internationally in Europe, America and Asia. I use my global expertise to provide virtual and in-person consulting and leadership coaching to the students at Babson College, Ivy League students and my global network. I’m a black belt in Six Sigma, former Society of Human Resources (SHRM) President and domestic violence mentor. Learn more at http://www.heidilynneco.com or get in touch at Heidi@heidilynneco.com

Jennifer Brick

Toxic Coworkers | How to Deal with Toxic People at Work // Do you have a toxic coworker? Or even worse, several toxic workers. Nothing make a toxic work culture faster than having these difficult coworkers and having to deal with toxic coworkers every day. If you have toxic work colleagues, you need to know how to cope with toxic coworkers. You can disarm toxic people in the workplace, and while it won’t totally heal a toxic work environment, it can make your day to day in a toxic workplace slightly more tolerable. In this video I will show you how to deal with toxic coworkers – it’s six simple strategies that will disarm toxic person at work and help you survive until you can escape the toxic environment at work. I’d love to know which strategies you would implement or how you have dealt with toxic coworkers in the past. ****************** Stop settling for mediocrity, it’s time to glow up your career. Attend the free LIVE workshop on December 2nd at 12pm EST. glowupyourcareer.com ************* Think I might be the right Career Success Coach for you? Learn more & apply: capdecasolutions.com/coaching Accelerate your job search, get Hired in a Hurry hiredinahurry.com ****************** More videos to help deal with difficult coworkers and toxic workplaces: TOXIC WORK ENVIRONMENT: 14 Signs Your Workplace is Toxic (and How to Cope) https://youtu.be/GEJBaigzUcA COWORKERS ARE NOT YOUR FRIENDS https://youtu.be/XjhF3xQE1lM How to Work with People You Don’t Like https://youtu.be/x1S5EPX0Jik HOW TO HANDLE DIFFICULT COWORKERS | Dealing with difficult people at work https://youtu.be/R-nI-IpQYbo POSITIVE ATTITUDE AT WORK (HOW TO STAY POSITIVE AT WORK) https://youtu.be/wVKUB0-ZHvM ****************** SUCCESS HABITS & RESOURCES Join my private community, the Strive Squad (it’s free!) https://www.facebook.com/groups/striv… I’m all about productivity tools, great books, and sanity savers in general. Browse my favorites in my Amazon Store: https://www.amazon.com/shop/jenniferb… Get your bookworm on when you’re on the move. Audible is my OBSESSION, and it helps me read an extra 1-2 books per week. Get 30 days free: https://amzn.to/39d3U3W Try my 30 books in 30 days challenge, and make it easier with Kindle Unlimited (your first month is free!): https://amzn.to/3ftIBMB Being the best means you keep your knowledge up to date, for this I love Skillshare! Get a free trial: https://bit.ly/3l3oTbJ What Am I Wearing? I hate wearing the same thing twice and I love saving money, so 95% of my wardrobe is from Rent the Runway. Wanna try it (and save $30): https://bit.ly/3995mnT ****************** LET’S HANG! I post more content and videos on LinkedIn – follow me there https://linkedin.com/in/jenniferbrick Daily career glow-up videos on TikTok https://www.tiktok.com/@jenniferbrick… You can also follow me on: Instagram: http://instagram.com/capdeca Facebook: https://www.facebook.com/ccJenniferbr… Twitter: https://twitter.com/jennifer_brick Sometimes I write stuff for Thrive Global https://thriveglobal.com/authors/jenn…

4 Ways Companies Can Use Data To Shape Workplace Reopening Plans

Covid-19 forced organizations to rethink the future of physical workspaces. Everything from desk layouts to conference rooms to communal areas needs to be approached with a new lens of employee health and safety. Data plays a critical role in how leaders structure their reopening plans, identify metrics for reopening and measure effectiveness.

Some countries are already reopening offices as the rest of the world watches and learns. One of the biggest lessons from the Asia Pacific region so far, as Gartner suggests, is the importance of “transparency” and “iteration.” As Hernan Asorey, chief data officer at Salesforce explained, “We are always assessing the data we have available to make decisions. For every evolving need, we pragmatically look at what exists from trusted sources, we vet it with experts in the field, and then we assess, augment, learn and adapt.”

Since organizations are faced with entirely new challenges—all dependent on a variety of factors including office location, workspace type and workforce size—leaders need data to inform a flexible approach to planning, informed by data.

There are four areas where data can inform your reopening strategy:

Creating a COVID-19 task force
Tracking regional policies
Informing workspace planning
Analyzing employee survey data

These areas represent a starting point and not an exhaustive list. Since all of these details vary based on your organization, this piece should be used for informational purposes only.

Create a COVID-19 task force, backed by data

Reopening is a cross-functional effort. Organizations are instituting centralized, assigned Covid-19 task forces—made up of a variety of people with a diverse set of skills and perspectives—to manage details like workplace logistics and employee communications. This group should represent your workforce as a whole.

“At Tableau, we’re bringing together a variety of stakeholders into workplace conversations,” said Debbie Smith, senior manager of workplace at Tableau. “We have perspectives—and data—from all aspects of the company, from security to HR to real estate to marketing to procurement. We’re also bringing in outside experts to inform details like capacity planning and air filtration.”

All of these stakeholders work with different data points to inform their perspectives. For example, health and safety teams might monitor regional policy data, procurement might use data to inform any new equipment purchases, like panels between desks, and IT might work with workplace teams to determine how to replace existing equipment like phones or headsets.

Creating a dedicated team is a foundational step in a reopening strategy, because data is useful only when people can provide context and take action.

Track regional policy data to inform reopening

Reopening strategies are largely dependent on local policies. In addition to these policies, organizations are also faced with a long list of guidance from the Occupational Safety and Health Administration (OSHA), the Centers for Disease Control and Prevention (CDC), the Environmental Protection Agency (EPA) and more.

Organizations are exploring centralized dashboards to track changing policies and to inform key indicators to determine when it is safe to reopen offices. SC&H Group’s data analytics team, for example, created a sample dashboard that shows what this could look like for a company in the United States. The dashboard highlights legislation on a state-by-state basis alongside a map showing number of cases.

Sample dashboard from managing consulting group, SC&H Group that displays local policy data alongside regional case data. Interact with the full visualization.

Christopher Adolph, associate professor of political science and adjunct associate professor of statistics at the University of Washington, is curating and maintaining a data set on state policies related to Covid-19 from open source data. He encourages data and analytics leaders to take a focused approach when visualizing local policy data. That might mean considering other visualization types beyond maps to focus on specific, regional metrics that show the impact of Covid-19.

“If I were an organization,” shares Adolph, “I would structure a visualization to show what’s happening in each location associated with my business, with filters that allow stakeholders to sort through stringency of policies, trends in mobility and trends in cases. I would want to see a time series of how policies change over time as cases increase or decrease in a region.”

Data analytics and geospatial services firm Lovelytics created a dashboard template combining Covid-19 case data from the Tableau Covid-19 Data Hub with sample HR data, providing a breakdown of at-risk employees by building, age group and location. Although this example was originally developed for companies looking to stabilize in a crisis, these types of dashboards could also become a single source of truth in the event of another wave of the virus after reopening.

Tableau partner, Lovelytics, created a COVID-19 and human resources dashboard solution to analyze risk by location. Interact with the full visualization.

Inform workspace planning, including desk layouts and density

Some of the most complex challenges that employers face in the wake of Covvid-19 are related to workspace layouts. Many organizations have adopted open office concepts, making it difficult to enforce six-feet guidance between employees. They’re also evaluating the use of shared spaces like kitchens, bathrooms and elevators along with high-end air filtration systems to reduce the spread of infectious droplets. One way that employers can start to make sense of all of these logistical decisions is through data.

Some key data points that employers are collecting (or considering collecting) around space utilization are:

Physical distance (between desks and in shared spaces)
De-densification (removing furniture in communal spaces like kitchens and conference rooms)
Air movement and ventilation
Pinch points like elevators and bathrooms

These new challenges are leading organizations to take a new approach to workplace metrics. Salesforce, for example, is analyzing data to model staggered arrival times so they can effectively manage elevator capacity. Salesforce is also partnering with Siemens on key solutions for a “touchless office,” where organizations can manage occupancy and location data to augment their contact tracing process (on an opt-in basis).

Global commercial real estate services firm Cushman & Wakefield noted in its Recovery Readiness guide that organizations may want to “invest in operational building technologies that enhance the integration, visibility, and control of building and workplace systems” (like occupancy sensors or air quality monitoring capabilities). The company also piloted a new office layout in Amsterdam deemed “The 6-Feet Office,” using large circles and visual cues to enforce a six-foot separation between employees.

An example dashboard from Tableau Zen Master Ken Flerlage. Note that this is intended to be an example and not a template. There are a variety of factors in workplace planning that organizations need to consider beyond the six-feet guideline. Interact with the full visualization.

Recently, Tableau Zen Master Ken Flerlage explored what an office space visualization could look like, drawing six-feet circles around each desk. If a desk area doesn’t follow the six-foot perimeter, then the circle turns red and indicates that the company needs to rethink the layout of that office area. In Flerlage’s blog post about the visualization, Amanda Makulec, data visualization lead at Excella and Bridget Cogley, senior consultant at Teknion, explain that this template is a good starting point for people as they rethink office seating arrangements, but that there needs to be additional thinking around the complexities of how people move in an office setting.

To account for these complexities, some companies are hiring external experts to help set these parameters and inform logistics planning. All of these concepts will require additional iteration and flexibility as organizations put them into practice.

Whether or not they can physically return to work, organizations also need to think about employee needs. Are employees comfortable returning to work—and if so, in what capacity? Some employees need to stay home with kids as schools remain closed, others may have compromised immune systems, and some may just be more comfortable working from home until a vaccine is available to the public.

Some companies, including Tableau, are gauging employees’ concerns through regular surveys. They’ll ask questions about general well-being, like how they’re adapting to work-from-home and how the company can support them. Companies in the logistical planning stages might ask questions about whether or not employees are comfortable returning to work to determine reopening schedules.

An example dashboard from the Tableau people analytics team showing results of a COVID-19 work-from-home survey (this dashboard contains sample data). Interact with the full visualization.

With this data at their fingertips, organizations can analyze:

Mental health benchmarks
Employee feedback to inform reopening schedule
Employee needs like office equipment or childcare support services

Once offices reopen, companies could join this survey data with utilization data to understand how many employees are actually coming into the office on a regular basis. This can help inform whether or not employees are comfortable with new working conditions.

Analyzing the results of these surveys can help organizations develop important metrics around how the pandemic is affecting their employee base and help them determine how to take action.

Tableau

From connection through collaboration, Tableau is the most powerful, secure, and flexible end-to-end analytics platform for your data. Elevate people with the power of data. Designed for the individual, but scaled for the enterprise, Tableau is the only business intelligence platform that turns your data into insights that drive action.

How to Keep Your Team Energized During the Holidays

This year, the holidays are different from any other that we have had in the past. Many families have been quarantined together all year long, struggling to balance the lines between work and home. Being on calls, virtual meetings, and attending online conferences, while feeding small children and pets is exhausting. Work feels like it is never-ending, and many are struggling with burn out. We all are due for a much-needed time off — to properly be strengthened as individuals, and as a team.

As 2020 ends and 2021 feels uncertain (work circumstances, vaccines, etc.), here are a few ways you can help your teams’ recharge and enter 2021 feeling refreshed and ready to handle any new (or old) challenge that comes.

Incentivizing health and wellness during the holiday season

Balance is the name of the game. Think through the different policies and practices that have been in place this year and evaluate whether those have been working. 2020 has been the year of transition to remote working, and virtual collaboration. Workplace stress along with family/personal responsibilities can cause burn out and fatigue that affects productivity and effectiveness in all areas of life.

As a leader, be willing to be generous and flexible. Take a closer look at your rules and norms and figure out the areas where flexibility is available. See if you can build in additional days off, such as mandatory mental health days. Or for the holidays, ask, can the team spare mandatory blackout periods i.e. no work emails after 5 pm during the months of November and December.

Send out intentional and thoughtful notes to your employees for the end of the year. Acknowledge the struggles and imperfections with the transition and any new policies. Go the distance with a small, handwritten note dropped in the mailbox to your team mates. This will make people feel special and remind them that you are thinking of them.

Provide gifts that encourage relaxation and recharge. For example, gift cards are a great way to deliver options for local massages, nail salons, float tanks. And if these shops are still not open due to COVID restrictions, your team members will have something to look forward to in the future, all the while supporting a local, small business.

In the upcoming months make connection a priority, and aim to conduct a few group activities, such as virtually led meditation workshops or virtual exercise classes. Teams could also hire a therapist and conduct a workshop to discuss tactics to monitor stress and wellness, especially with increased responsibilities around the holidays.

Make wellness a priority for your teams and prepare your people through the message that their well-being is important, and their ability to recharge in the next few months is a top priority. Employers that can do this successfully will reap the benefits of increased commitment and productivity as the new year comes around.

Protecting time and energy

Research has shown that the priorities of younger women and men have changed, as they seek more opportunities for a flexible workplace. In 2021, it’s more likely that we can expect a hybrid solution between in-office and virtual working. The best way to adopt these new norms, and prepare teams is to open the lines of communication and reduce the stigma of having conversations around what a flexible work-life looks like. By hearing the concerns of people and teams, managers can problem-solve on challenges and focus on what is working for the future.

Now that most of the year has passed, take time to ask your employees if they have the proper tools for their home office. Engage, and see how as a company you can support their work environments through stipends for speedy internet, office supplies (paper, pens), and proper furniture (i.e. lumber supported chairs). Offer reimbursements or deals on chairs and tables that could be used in the home.

These upcoming months are also a perfect time for individuals and families to find ways to give back to the community and volunteer. Ask if your teams are interested in volunteering for the holidays and help source virtual or in-person events they can attend. Volunteering has been shown to increase a sense of purpose and fulfillment. You could also volunteer together as a team, to continue to build outside work relationships and connection. For example, our team had recently come together and wrote encouraging messages to seniors online. We were able to give back, while catching up with people on our lives outside of work.

And lastly, take this opportunity to reflect with your teams. Evaluate the office tools that have worked or ones that would be nice to have. This could be anything from virtual conferencing tools to online collaboration services. In addition, evaluate team communication and whether there needs to be changes or if things are working smoothly. Ask how people believe this last year went, and what they expect to happen in 2021. Encourage and support their views and show grace when at all possible. 2020 has been difficult, and this holiday is a great time to take time to breathe and recharge together.

By: Brenda Pak Entrepreneur Leadership Network Writer

Work It Daily

NEW FREE MASTERCLASS: Laid Off & Looking – 6 Steps For Bouncing Back After Being Let Go: https://workitdaily.lpages.co/how-get… Resume Mistakes Guide FREE DOWNLOAD: https://www.workitdaily.com/free-resu… FREE Cover Letter Samples: https://www.workitdaily.com/cover-let… More FREE Career & Job Search Resources: https://www.workitdaily.com/resources In today’s video JT goes over some ways a manager can keep their virtual team motivated while everyone is working from home during quarantine. Working at home can be isolating and demotivating, so it’s important to build a strong bond with your team and keep checking in with them to make sure everyone is feeling ok. Get your daily career advice: https://www.workitdaily.com/https://twitter.com/workitdaily https://www.linkedin.com/in/jtodonnell/https://www.facebook.com/WorkItDaily/https://www.instagram.com/workitdaily…https://www.facebook.com/groups/WorkI…https://www.linkedin.com/company/work… ______________________________________ More from Work It Daily: Questions To Ask In An Interview: https://youtu.be/Y95eI-ek_E8 Common Interview Mistakes: https://youtu.be/6KnJtVnE_FA Answer – “Why Do You Want This Job?”: https://youtu.be/-1umUFfIicY Behavioral Interview Questions: https://youtu.be/gOBCQ9Di0Bo What Hiring Manager Want To Know: https://youtu.be/RTvYvZ9VHDc How To Write A Cover Letter: https://youtu.be/kdUafTx82OM #JTTalksJobs #WorkFromHome #VirtualTeam

Tag: workplacestudy

3 Ways To Identify A Toxic Coworker And Set Healthy Boundaries

Like this:

4 Ways Companies Can Use Data To Shape Workplace Reopening Plans

Sample dashboard from managing consulting group, SC&H Group that displays local policy data alongside regional case data. Interact with the full visualization.

Tableau partner, Lovelytics, created a COVID-19 and human resources dashboard solution to analyze risk by location. Interact with the full visualization.

An example dashboard from Tableau Zen Master Ken Flerlage. Note that this is intended to be an example and not a template. There are a variety of factors in workplace planning that organizations need to consider beyond the six-feet guideline. Interact with the full visualization.

An example dashboard from the Tableau people analytics team showing results of a COVID-19 work-from-home survey (this dashboard contains sample data). Interact with the full visualization.

Like this:

How to Keep Your Team Energized During the Holidays

Incentivizing health and wellness during the holiday season

Protecting time and energy

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Like this:

Sample dashboard from managing consulting group, SC&H Group that displays local policy data alongside regional case data. Interact with the full visualization.

Tableau partner, Lovelytics, created a COVID-19 and human resources dashboard solution to analyze risk by location. Interact with the full visualization.

An example dashboard from Tableau Zen Master Ken Flerlage. Note that this is intended to be an example and not a template. There are a variety of factors in workplace planning that organizations need to consider beyond the six-feet guideline. Interact with the full visualization.

An example dashboard from the Tableau people analytics team showing results of a COVID-19 work-from-home survey (this dashboard contains sample data). Interact with the full visualization.

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Like this:

Incentivizing health and wellness during the holiday season

Protecting time and energy

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