When did compassion in the workplace get so big, and is it sustainable?
There have always been companies that have operated with compassion and care as guiding principles. When exactly these practices became part of the much bigger conversation they are today is harder to pin down.
No doubt technology and social media played a big part in the transition. Regardless of whether people wanted it or not, the internet lifted the veil and gave transparency to the ways many companies operate. Good leadership and bad leadership were brought to light in equal measure, and organizations were forced to manage how internal operations looked to the outside world.