The Major Concerns Around Facial Recognition Technology

Facial recognition software has become increasingly popular in the past several years. It is used everywhere from airports, venues, shopping centers and even by law enforcement. While there are a few potential benefits to using the technology to prevent and solve crimes, there are many concerns about the privacy, safety and legislation regarding the use of the technology.

Facial recognition technology uses a database of photos, such as mugshots and driver’s license photos to identify people in security photos and videos. It uses biometrics to map facial features and help verify identity through key features of the face. The most key feature is the geometry of a face such as the distance between a person’s eyes and the distance from their forehead to their chin.

This then creates what is called a “facial signature.” It is a mathematical formula that is then compared to a database of known faces. The market for this technology is growing exponentially. According to a research report “Facial Recognition Market” by Component, the facial recognition industry is expected to grow $3.2 billion in 2019 to $7.0 billion by 2024 in the U.S. The most significant uses for the technology being for surveillance and marketing. This, however, raises concerns for many people.

The main reason for concerns amongst citizens is the lack of federal regulations surrounding the use of facial recognition technology. Many are worried about how accurate the technology is and if there are biases and misinformation in these technologies. One issue, for example, is that the technology has been proven in multiple studies to be inaccurate at identifying people of color, especially black women.

Another major concern is the use of facial recognition for law enforcement purposes. Today, many police departments in the U.S., including New York City, Chicago, Detroit and Orlando, have begun utilizing the technology. According to a May 2018 report, the FBI has access to 412 million facial images for searches.

Not only is this a concern with the possibility of misidentifying someone and leading to wrongful convictions, it can also be very damaging to our society by being abused by law enforcement for things like constant surveillance of the public. Currently, the Chinese government is already using facial recognition to arrest jaywalkers and other petty crimes that cause debate amongst what is considered basic civil rights and privacy issues versus protecting the public.

Accuracy and accountability are necessary when it comes to the use of technology, especially regarding the justice system. The concerns have not gone unnoticed by politicians and many cities have started to create legislation around these issues. Oregon and New Hampshire have banned the use of facial recognition in body cameras for police officers. California cities, such as San Francisco and Oakland, and some cities in Massachusetts have outlawed certain uses of facial recognition technology for city officials including law enforcement.

The Utah Department of Public Safety has also put forth some bans on the use of facial recognition for active criminal cases. Law enforcement in Utah claim that the use of facial recognition software helps keep dangerous criminals off the streets, but advocates say that there is no checks and balances when it comes to the system. Recent pushes from Portland, Oregon show that they are soon to follow suit.

The latest legislation push to put limitations on facial recognition technology is a California bill, AB 1215, also referred to as the Body Camera Accountability Act. This bill will temporarily stop California law enforcement from adding face and other biometric surveillance technology to officer-worn body cameras for use against the public in California.

According to the ACLU of Southern California, “AB 1215 is a common-sense bill that rightly concludes that keeping our communities safe doesn’t have to come at the expense of our fundamental freedoms. We should all be able to safely live our lives without being watched and targeted by the government.”

Governor Gavin Newsom must decide whether or not to sign it into law by October 13. If he does, it will go into effect in January. Law enforcement isn’t the only issue with the technology that is of concern. U.S. Customs and Border Protection in partnership with Delta have added facial scanning to the Atlanta airport’s Concourse E, its Detroit hub, boarding gates in Minneapolis and Salt Lake City, and this month to Los Angeles International Airport.

The use of this technology causes concerns about how much people are being watched and if hackers can access this data causing more harm than good. “Facial recognition really doesn’t have a place in society,” said Evan Greer, deputy director of Fight for the Future. “It’s deeply invasive, and from our perspective, the potential harm to society and human liberties far outweigh the potential benefits.”

With the vast number of concerns and privacy issues surrounding facial recognition software and its use, cities around the U.S. will face more dilemmas as they attempt to tackle these issues. AI and facial recognition technology are only growing and they can be powerful and helpful tools when used correctly, but can also cause harm with privacy and security issues. Lawmakers will have to balance this and determine when and how facial technology will be utilized and monitor the use, or in some cases abuse, of the technology.

Nicole Martin is the owner of NR Digital Consulting and host of Talk Digital To Me Podcast. She has worked in many different industries on customer journeys, website management, social

Source: The Major Concerns Around Facial Recognition Technology

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Teens Are Being Bullied ‘Constantly’ on Instagram

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Harassment on the platform can be uniquely cruel, and for many it feels like there’s no escape. No app is more integral to teens’ social lives than Instagram. While Millennials relied on Facebook to navigate high school and college, connect with friends, and express themselves online, Gen Z’s networks exist almost entirely on Instagram.

According to a recent study by the Pew Research Center, 72 percent of teens use the platform, which now has more than 1 billion monthly users. Instagram allows teens to chat with people they know, meet new people, stay in touch with friends from camp or sports, and bond by sharing photos or having discussions.

But when those friendships go south, the app can become a portal of pain. According to a recent Pew survey, 59 percent of teens have been bullied online, and according to a 2017 survey conducted by Ditch the Label, a nonprofit anti-bullying group, more than one in five 12-to-20-year-olds experience bullying specifically on Instagram. “Instagram is a good place sometimes,” said Riley, a 14-year-old who, like most kids in this story, asked to be referred to by her first name only, “but there’s a lot of drama, bullying, and gossip to go along with it.”

Teenagers have always been cruel to one another. But Instagram provides a uniquely powerful set of tools to do so. The velocity and size of the distribution mechanism allow rude comments or harassing images to go viral within hours. Like Twitter, Instagram makes it easy to set up new, anonymous profiles, which can be used specifically for trolling. Most importantly, many interactions on the app are hidden from the watchful eyes of parents and teachers, many of whom don’t understand the platform’s intricacies.

“There is no place for bullying on Instagram, and we are committed to fostering a kind and supportive community. Any form of online abuse on Instagram runs completely counter to the culture we’re invested in —a platform where everyone should feel safe and comfortable sharing their lives through photos and videos,” an Instagram spokesperson told The Atlantic in September.

This week, the company also announced a set of new features aimed at combatting bullying, including comment filters on live videos, machine-learning technology to detect bullying in photos, and a “kindness camera effect to spread positivity” endorsed by the former Dance Moms star Maddie Ziegler.

Still, Instagram is many teens’ entire social infrastructure; at its most destructive, bullying someone on there is the digital equivalent of taping mean flyers all over someone’s school, and her home, and her friends’ homes. After a falling-out with someone formerly in her friend group last year, Yael, a 15-year-old who asked to be referred to by a pseudonym, said the girl turned to Instagram to bully her day and night.

“She unfollowed me, blocked me, unblocked me, then messaged me days on end, paragraphs,” Yael said. “She posted about me constantly on her account, mentioned me in her Story, and messaged me over and over again for weeks.” Yael felt anxious even just having her phone in her pocket, because it reminded her of the harassment. “Every time I logged on to my account, I didn’t want to be there,” she said.

“I knew when I opened the app, she would be there. I was having a lot of anxiety over it, a lot of stress.” But still, she hesitated to quit the app entirely. Her friends on Instagram serve as a source of support. Also, quitting wouldn’t stop her tormentor from talking about her, and she’d rather know what the girl was saying. “You know someone’s talking about you, they’re posting about you, they’re messaging about you, they’re harassing you constantly,” she said. “You know every time you open the app they’re going to be there.”

Because bullying on your main feed is seen by many as aggressive and uncool, many teens create hate pages: separate Instagram accounts, purpose-built and solely dedicated to trashing one person, created by teens alone or in a group. They’ll post bad photos of their target, expose her secrets, post screenshots of texts from people saying mean things about her, and any other terrible stuff they can find.

“I’ve had at least 10 hate pages made about me,” said Annie, a 15-year-old who asked to be referred to by a pseudonym. “I know some were made in a row by the same person, but some were from different people. They say really nasty things about you, the most outrageous as possible.”

Sometimes teens, many of whom run several Instagram accounts, will take an old page with a high amount of followers and transform it into a hate page to turn it against someone they don’t like. “One girl took a former meme page that was over 15,000 followers, took screencaps from my Story, and Photoshopped my nose bigger and posted it, tagging me being like, ‘Hey guys, this is my new account,’” Annie said.

“I had to send a formal cease and desist. I went to one of those lawyer websites and just filled it out. Then she did the same thing to my friend.” The scariest thing about being attacked by a hate page, teens say, is that you don’t know who is doing the attacking. “In real-life bullying, you know what’s doing it,” said Skye, a 14-year-old. “Hate pages could be anyone. It could be someone you know, someone you don’t know—you don’t know what you know, and it’s scary because it’s really out of control at that point.

Teachers tell you with bullying [to] just say ‘Stop,’ but in this case you can’t, and you don’t even know who to tell stop to.”

Aside from hate pages, teens say most bullying takes place over direct message, Instagram Stories, or in the comments section of friends’ photos. “Instagram won’t delete a person’s account unless it’s clear bullying on their main feed,” said Hadley, a 14-year-old, “and, like, no one is going to do that. It’s over DM and in comment sections.”

Mary, a 13-year-old who asked to be referred to by a pseudonym, said that relentless bullying on Instagram by a former friend gave her her first-ever panic attack. It started, Mary said, after she made the cheer team and her former friend did not. “She would DM me, or when I was with my friends, if they posted me on their Story, she would [respond] and say mean stuff about me since she knew I would see it since I’m with them,” Mary said. “She would never do it on her own Story; she’d make it seem like she wasn’t doing anything.”

“There was literally a group chat on Instagram named Everyone in the Class but Mary,” she added. “All they did on there was talk bad about me.”

On Instagram, it’s easy to see what people are up to and whom they’re hanging out with. For teenagers who are acutely aware of social status, even a seemingly innocent group photo can set a bully off. Teens say that tagging the wrong friend in a photo can unleash a bully’s wrath. Every location tag, comment, Story post, and even whom you follow or unfollow on your finsta (a secondary Instagram account where teens post more personal stuff) is scrutinized.

“Lots of bullying stems from jealousy, and Instagram is the ultimate jealousy platform,” Hadley said. “People are constantly posting pics of their cars, their bodies. Anything good in your life or at school goes on Insta, and that makes people jealous.”

Many high schools have anonymously run “confessions”-style Instagram accounts where users submit gossip about other students at school. For instance, an account like Greenville High School Confessions will pop up with a bio asking followers to “send the tea,” i.e., gossip. Students will follow the locked account and submit texts of people saying bad things about one another or gossip they’ve heard about people at school.

The account admin or admins will select the juiciest rumors and blast them out on Stories or on the main feed, sometimes even tagging the student’s handle. When someone who runs a school’s confessions account doesn’t like you, it can feel like the whole school has turned against you. “There was a page made called DTS.gossip, the initials of our school,” Riley said. “The account was made to post rumors and crap about people in my school, but a lot of them were about me.”

Rory, a 15-year-old, said that confessions accounts had gotten so out of control at her high school that administrators had banned taking photos of other students on campus. “People at my school would … expose drama or make up stuff, Photoshop people’s faces, bully them basically. It’s all anonymous.”

But Rory said that the no-picture rule hasn’t really curbed bullying. Not long ago, someone posted an entire diss track saying awful things about a 15-year-old girl to SoundCloud, which students promptly set as the link in their Instagram bio. “I think a lot of kids get really invested in drama,” Riley said, “with beauty gurus, YouTube, stuff like that. When it happens at school, they’re very interested in it. It’s fun. Which is horrible.”

In Rory’s case, Instagram has been both the catalyst and the medium for bullying. When she was 13, she was featured on the official Instagram account of Brandy Melville, a popular teen clothing brand.

“Tons of people from my school saw it immediately and started to make memes of me, calling me anorexic,” she said. “Then there were others suggesting I wasn’t thin enough. On their finstas, people were posting these mean things, people I thought I was friends with. I would block their finstas and they would tag my main account.”

But even in the midst of the worst bullying, teens say they’re wary of logging off. Rory is still active on the platform, though she only uses one account. “Everyone has friends from Instagram,” said Liv, a 13-year-old. “Everyone makes friends that way. It’s inevitable. Everyone does it.” Some teens did say they’d deactivate or take a break if their parents forced them to, but quitting forever “wasn’t an option.”

“You can message someone on insta ‘Hey, you’re a bitch’ so easily,” Liv said. “People need to think more about what they say before they say it, even if it’s a DM you forget about and log off. The person you sent that message to, it can impact them. You can really screw someone’s life up.”

By Taylor Lorenz

Source: Teens Are Being Bullied ‘Constantly’ on Instagram – The Atlantic

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Zappable   https://jvz3.com/c/202927/367328/

Zapable The Instant Business Mobile Apps For Both iOS and Android

You can create custom iOS and Android mobile apps for your business using zapable in minutes and it’s fully customizable. It’s easy to create mobile apps with Zapable as it has a drag and drop builder and doesn’t require any special skills.

A custom design can be created for the mobile app as it offers rich features and a simple user interface. One of the best features of Zapable is that you can integrate it with social networks, and e-commerce networks, as well as create coupon codes and loyalty cards.

Additionally, you can integrate push notifications into the software to publish your mobile app for your business. With Zapable, you can create an app that speaks to your customers however you want.

In 2020, Zapable software was introduced to the market. They created this amazing app with Andrew Fox. Over 5,000 active users love this app and find it extremely useful. With this software, more and more applications are created every day, and now these developers have created more than 16,000 applications. To better understand and know about Zapable, you can follow the following Zapable review.

Zapable Features

Zapable software is packed with features that help users create mobile applications according to their preferences. You can easily create an app for your business, no matter what niche you are in, with the rich features of Zapable.

A widget system provides easy control of the app’s layout, so you can choose various things to appear in the app, such as icons, elements, images, etc.

Adding a new element, like an icon or something, is as simple as dragging and dropping it. In fact, you’ll immediately see a fully customizable look and feel for your app when you use drag and drop.

For any business and niche market, Zapable offers a variety of features to help you build a successful mobile app. Zapable allows you to create your own application according to your own specifications. Honestly, Zapable caters to different markets in different ways, and you are completely in charge of building your app.

Creating a mobile app is an easy way to sell your products or services if you have them to sell or are an affiliate marketer.

Shopify – If you want to sell products through Shopify, you can simply enter your store URL here to import the data.

Amazon –   If someone buys the product, you can earn affiliate commissions. You can create an Amazon store that covers any topic.

iTunes – If you want to share and buy podcasts, audiobooks, or movies, create your own iTunes store.

Custom Catalog – With this feature, you can create your own store and sell your own products/services as well as sell other people’s products.

Engage customers with digital loyalty cards and coupon codes With Zapable, you can create digital loyalty cards and coupon codes that are personalized for restaurants, cafes, physical stores, banks, etc.

Perfect for Many Businesses: Whenever you are in the business of theater, physical stores, and many more, this would be perfect for your business.

Coupon Codes – You can set a coupon code within the app for a limited time, such as getting 20% ​​off for a limited time.

Fully customize your promotion – With Zapable, you can determine how long discounts are available and how many products will qualify for the offer.

Full social media integration

You can use social media platforms to promote your business products and services if you plan to do business digitally and want to reach more people. With Zapable, browsing social media pages is a breeze.

Facebook – By linking your Facebook page to your Zapable app, you can connect with your customers, review messages, and reach more targeted audiences.

Twitter – With your Twitter feed, you can display the newest and most recent tweets to your users.

Instagram – Display your Instagram posts within Zapable and you will be able to see how many people engaged with your posts.

Flickr- Stream your photos from the Zapable app using our seamless integration.

Create a perfect directory for real estate, tourist apps, and more

There are quite a few features built into Zapable, and it suits different types of businesses individually. Your clients can also book appointments and receive push notifications through our mobile app.

The Listing Page – With this software, you can create an online listing page where you can add information such as images, videos, descriptions, and more.

Location Finder – Even with a location finder, you can add multiple locations, making it easy to find your ads based on their proximity.

Social interaction – A simple link to social networks will do the trick.

Integrate with email service providers to increase email subscribers

Your business needs Zapable software if you want to increase your email subscribers. Apart from building mobile apps, it also offers popular email marketing integrations. A Zapable mobile app can integrate with a variety of email providers, including Aweber, InfusionSoft, GetResponse, and MailChimp.

To use the Zapable App Builder, a laptop or mobile device must be installed. Zapable helps business owners build mobile apps on Android or iOS without understanding any coding or decoding. As a result of this software, the business owner can also develop an application for the benefit of his business.

It will increase user engagement. Your audience can interact with Zapable in countless ways. Surveys, loyalty cards, and discount coupons are just a few. By integrating Branding and Management with your site, you can interact directly with your visitors. Zapable offers tutorials on how to master each feature of the online tool. In this way, you can design an application that uses all the features. Also, you can maximize the effects of each feature by using them optimally.

A developer can publish their app directly to the Google Play Store and the Apple App Store. A built-in iOS editor is also available within Zapable. Post various types of content, such as images, audio, blogs, news, reviews, and videos, that people can interact with. Also, all of this can be published within the app itself.

Vendors or affiliates may sell products. You can integrate your Amazon Affiliate product store into your mobile app built by Zapable if you are an Amazon influencer or affiliate. Protect your app by limiting access. Anyone who wants to can download the app and access it. Also, ask them to sign up for your channel, newsletter, etc. before downloading your app. A call to action should be added. You can let your customers use the app to shop, book appointments, reserve tables, contact you, and find you.

Source: https://zapable.com

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Amazon Gives Millions Of Users A Reason To Quit Google Photos

Amazon has released a significant update to the Amazon Photos app that will tempt some Google Photos users to switch.

Currently available only for iOS users, the new app represents a “comprehensive redesign”, as revealed in a recent Amazon Photos Blog post. The new app includes more personalized content and automatically-curated slideshows reminiscent of Google Photos. It also makes it easier to find content, allowing the user to quickly filter results by categories such as people, places and dates.

Also new is an updated home screen designed to put your entire gallery “within thumb’s reach.” Search filters are now presented conveniently at the bottom of the screen, making it much easier to find the content you’re looking for. 

I’m sure some users will take a while to get used to the changes, which are quite significant, but overall I find the whole experience much improved.

Powerful search and automatically surfacing memorable moments are two of the most important features of Google’s rival Google Photos service, and now that Google has stopped offering lifetime free storage, it’s the perfect time for Amazon Photos to swoop in with a credible alternative.

While not free, Amazon Prime customers currently get unlimited storage for photos bundled with their subscription, allowing them to fill Amazon Photos with as many images as they like at no extra cost. If Amazon can offer an experience comparable to Google Photos, there’s a good chance many will be tempted to switch over to Amazon Photos instead.

Sadly, Android users won’t be getting this update until 2022, but the new features are already available to all via the Web.

Follow @paul_monckton on Instagram

I’ve been working as a technology journalist since the early nineties. My passion is photography and the ever-changing hardware and software that we use

Source: Amazon Gives Millions Of Users A Reason To Quit Google Photos

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Unlimited image storage for absolutely nothing: Google’s photo backup deal was quite the steal. It’s little wonder that the promise of limitless free capacity quickly caught the attention of serial snappers. Provided you were happy to accept a cap on quality – which, at 16MP, was hardly extreme – the search giant would safely stash copies of all your precious snaps online. 

Alas, all good things must come to an end – including generous complimentary cloud storage allowances. Unless you’re the proud owner of a Pixel handset, unlimited space for ‘high quality’ images will end on 1 June 2021. Any ‘high quality’ shots uploaded to Google Photos after that date will count towards your free 15GB account limit. 

Already uploaded your entire library? Don’t panic: any snaps backed up before 1 June 2021 will not count towards the total. But you’ll still face a problem if you’re close to the limit. Hit 15GB with future uploads of any quality and you’ll have to make a choice: create space by deleting superfluous shots or pay to upgrade your account capacity

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How To Build Digital Tools That Health Plan Members Will Use

According to recent Cognizant-sponsored research, to boost digital usage and member loyalty, healthcare payers need to prioritize investments in analytics, awareness, strategy and design, say Bill Shea and Jagan Ramachandran, leaders in Cognizant’s Healthcare practice.  

From our perspective, these lagging adoption rates are a result of payers underinvesting in awareness campaigns, analytics, strategy and design. Here are the steps payers can take to address these critical components of successful digital adoption.

1. Aggressively promote awareness of digital capabilities.

Our research over the last six years has shown increasing enthusiasm among members for conducting health plan transactions digitally. Yet even when health plans build desired digital features, members don’t use them. Our current survey shows that in 2020, when telehealth use was growing by 24%, 39% of plan members used telehealth capabilities — but from third-party service providers, not their health plans. At least one reason why is that 40% of members said they didn’t know their plans offered a telehealth option.

Payers must close these awareness gaps. Many do a poor job of promoting the tools they have and/or bury them several layers deep on their websites and don’t push them out to members when/where they need them most.

While payers often tell us, members don’t interact with them frequently enough to learn about their digital capabilities, the experience in the property and casualty insurance industry negates that excuse. The average consumer has far fewer property and auto claims in a year than they do healthcare claims. Yet P&C insurers enjoy much higher digital adoption rates than healthcare payers do, according to our research.

Why? P&C companies continually promote their apps and digital capabilities in their advertisements, websites, social feeds, etc. While they may use the apps infrequently, P&C customers do download them. Health insurers should similarly tout their digital capabilities in their marketing campaigns.

2. Make foundational investments in analytics.

Payers won’t get the value they expect from digital initiatives without strong analytics. Analytics and intelligence are prerequisites to anticipating member needs and prompting them to use a digital feature or other next best action in an app or on a website.

Analytics are also invaluable for learning about member needs. For example, most payers view call center deflection as a win. Analytics can help achieve that goal by learning from data about why and when members call for help so that payers can anticipate and proactively address those issues. If the data shows nine out of 10 members contacting the call center for updated deductible data after an emergency department visit, that function can be built into an app or website and advertised.

3. Adopt business-led strategy and design for each digital initiative.

Consumers today expect great digital experiences that payer tools don’t seem to deliver. However, health plan members reported unsatisfying experiences with payer tools, even when these tools offer self-service and other functions, they want most, such as provider search and cost estimation.

To avoid delivering disappointing member experiences, payers need to ensure the business, not IT, is leading these initiatives. In turn, the business must lead with in-depth strategy and design activities to ensure the digital capability meets actual member needs while creating business value.

Whereas business-led digital development follows a rigorous methodology that includes creating personas and journey maps and using outside-in analysis for examples of how other industries deliver similar solutions, IT-led development often starts with technology selection, and then fits processes to the technology’s capabilities. The business-led approach fully scopes out member needs first. These needs then drive the technology architecture design and technology selections so that the technology serves the business vision vs. defining it.

A large health plan we worked with took this approach to create new experiences for how brokers interact with members. We developed and designed personas, user journeys and eight future-state business processes before developing technology requirements.

4. Change funding mechanisms.

It’s accepted practice today to spend heavily on implementation while strategy and design efforts receive limited funds despite being prerequisites to successful outcomes. One organization we worked with was trying to build an industry-leading artificial intelligence model but lacked adequate budget to estimate ROI. Organizations must reallocate more budget to strategy and design efforts.

Advances in platform solutions that minimize customization needs support this funding shift. Organizations also must redefine how they identify OpEx and CapEx spend because many strategy and design efforts (e.g., journey maps, process models, business architecture, etc.) are critical to building required future capabilities and may be capitalized.

Our study revealed a number of immediate investment priorities for payers, including tools for estimating procedure costs, looking up benefits, searching for providers, finding plan options, reviews and features, checking on claims status, and calculating out-of-pocket expenses. But to realize high adoption and commensurate returns, payers must build these capabilities on a foundation of analytics and business-led strategy and design, followed by strong awareness campaigns.

By taking this approach, payers will set the stage for future member interactions that are more relational vs. transactional, such as health coaching, which will build loyalty and market share.

For more, read our report “Health Consumers Want Digital; It’s Time for Health Plans to Deliver,” produced in partnership with HFS Research.

Jagan Ramachandran is an Assistant Vice President and Partner in Cognizant’s Healthcare advisory practice. He leads Cognizant’s stakeholder experience management service line with over 20 years of experience at the intersection of healthcare business and technology. Jagan has executed a wide range of management consulting projects in the health plans space in the areas of digital strategy, member experience, broker experience, provider experience, establishing new lines of business, platform selection, M&A, and automation advisory. Jagan is a speaker on emerging trends in healthcare in several industry forums. He can be reached at Jagan.Ramachandran@cognizant.com

William “Bill” Shea is a Vice-President within Cognizant Consulting’s Healthcare Practice. He has over 20 years of experience in management consulting, practice development and project management in the health industry across the payer, purchaser and provider markets. Bill has significant experience in health plan strategy and operations in the areas of digital transformation, integrated health management and product development. Bill can be reached at William.Shea@cognizant.com

Source: How To Build Digital Tools That Health Plan Members Will Use

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