New WiFi 6E Standard Brings 5G-Related Technologies To Local Area Wireless

When people talk about wireless technologies, they tend to think about broadband cellular wireless networks like 5G and WiFi, which offers local area wireless connections. The truth is that most people do not really know (nor do they care) much about the differences between how each technology works. They just want to know if they have reception that allows them to connect to a network and that they can get to the information, content, or services that they want.

If you are the type of person who’s reading a column like this, however, you probably do have at least a passing interest in how the technologies powering these different types of networks are related. Those questions are particularly relevant now, thanks to the latest additions to the WiFi standard, WiFi6 and WiFi6E.

Several of the underlying technologies powering these new networks are very similar to, or in some cases even the same as, ones used for 5G networks. Signal modulation techniques like OFDMA (Orthogonal Frequency-Division Multiple Access) and transmission technologies like beamforming and MU-MIMO (Multi-User Multiple Input, Multiple Output), for example, are a key part of both WiFi 6/6E and 5G.

But first, a quick reminder. Like all cellular technologies, 5G is based on the use of licensed radio frequency spectrum (for more details on what spectrum is and how it works, see “The 5G Landscape, Part 2: Spectrum and Devices.”) What this means is that companies that want to use these networks—that is, telco carriers—have to purchase the exclusive right to broadcast signals over certain radio frequencies.

Those signals are broadcast from cell towers at high power levels and can travel for long distances, often measured in miles. In order to connect to those networks, any device you use needs to have a SIM card (or eSIM) that confirms you have a valid account on a particular cellular network, and you have to pay to get access to that network.

All WiFi networks, on the other hand, use what’s called unlicensed or shared spectrum, meaning anyone has the right to create products that broadcast and receive signals on those frequencies. In addition, access to these networks (in most cases) is free, and devices don’t require anything like a SIM card to connect to them, just a radio capable of sending and receiving signals at certain frequencies. For WiFi, the frequencies that are used are 2.4 GHz and 5 GHz.

Importantly, these frequencies are available for use globally, meaning you can use the same WiFi device and chips that power a WiFi connection anywhere in the world. Finally, the signals on WiFi networks are sent at lower power rates, which means they don’t travel as far—typically within the walls of your house, a section of your office, etc.

For a long time, the technologies behind cellular networks and WiFi networks were fairly different. Over the last few years, however, as the latest generations of these technologies were developed, there has been a great deal of technology crossover between them. The reason? Some of the same challenges facing WiFi networks have also been issues in cellular networks.

Specifically, both of these network types have been facing problems with congestion, where more devices and faster connection are creating digital “traffic jams” that end up slowing down network response for everyone. As a result, both new WiFi networks have integrated similar capabilities and core technologies that are designed to battle these and other concerns, such as reducing latency or lag time.

To be perfectly clear, these similar technology additions do not mean that the two network types are merging (at least for now): they are and will continue to be fundamentally different animals because of the technology and business model differences described above. They are similar, however, in that you need to have new devices and new network equipment (or new routers in the case of WiFi) in order to take advantage of these networks.

In other words, you only get the benefits of 5G if you have a 5G-capable smartphone or other device connecting to a 5G network and the benefits of WiFi 6 (also sometimes referred to as 802.11ax) if you have a WiFi 6-enabled device connecting to a WiFi 6-certified router. Thankfully, many newer devices, such as Samsung’s Galaxy S20 phones and more, support both new network types in a single device.

The WiFi6 standard was officially ratified in September of 2019, and chips that support the standard from companies like Qualcomm, Intel, Broadcom, Marvell, MediaTek and others have been shipping for over a year.

In addition to OFDMA, MU-MIMO and beamforming, some other key technology additions to WiFi6 include Target Wake Time, which can improve battery performance in mobile devices by signaling when radios can be turned on and off, support for wider frequency channels of transmission, and something called spatial frequency reuse, which lets more devices peacefully co-exist on different channels on the same network or across neighboring networks.

The other interesting new connection between WiFi 6, or more specifically, WiFi 6E, and 5G is the availability of new spectrum, or open airwaves, that can be used to transmit more data on each of these networks. In the case of WiFi 6, just last week the US Federal Communications Commission (FCC) approved the addition of a huge 1.2 GHz (1,200 MHz) wide band of spectrum for unlicensed WiFi use in the US—the first addition of new frequencies for WiFi in over 20 years. (As a point of reference, the unlicensed frequencies available for WiFi at 2.4 GHz are only 70 MHz wide, while there is 500 MHz available at 5 GHz.)

Specifically, the FCC enabled the use of frequencies from 5.9 to 7.1 GHz for unlicensed WiFi use, and devices that can support those new frequencies can be labelled with the brand new WiFi 6E standard (a name created by the WiFi Alliance industry consortium). The catch is that, right now, those frequencies are only available as unlicensed spectrum in the US, and it could take (although hopefully won’t) several years for other countries to make the same move.

Thankfully, the US is a large enough and influential enough market that chip makers have already started to produce the components that include support for 6E, but don’t count on WiFi 6E being a global standard for some time. Still, we should start to see WiFi 6E-capable routers and other devices here in the US by the end of this year.

The full story on WiFi 6E naming needs a bit of additional clarification. Despite the 6 in the name, “normal” WiFi 6 devices cannot connect to or take advantage of the new 6GHz frequencies. Only WiFi 6E devices can use those new frequencies. The good news is, new 6E-capable devices and routers will likely use that new set of frequencies exclusively, freeing up the older, lower frequency bands to be used solely by older devices.

That doesn’t really matter right now, of course, but eventually that will make a big difference in improving overall WiFi speeds, reducing WiFi network congestion and reducing network response time (i.e., improvements in latency). WiFi mesh routing systems, in particular, are likely to be the earliest benefactors of the new 6 GHz spectrum.

Both WiFi 6 and WiFi 6E devices and routers can take advantage of all the new technologies described above. The key difference is that WiFi 6E-equipped components can use them both on existing 2.4 and 5 GHz frequencies as well as the new 6 GHz frequencies, whereas “normal” WiFi 6 devices can only use those technologies at the older 2.4 and 5 GHz bands.

Despite all the improvements and potential around 6 GHz frequency spectrum, it is important to point out that signals sent at those frequencies are subject to the same physical laws as any other radio frequency transmissions. Specifically, the higher the frequency, the less distance a given signal travels at the same power transmission levels, and the more difficulty it has in passing through thick objects like cement walls.

Practically speaking, that means 2.4 GHz WiFi signals can travel the furthest, but the ability to use channels up to 160 MHz wide (which is one of the benefits of WiFi 6) and the addition of up to 7 different 160 MHz channels, or 14 new 80 MHz channels (which is what the new 6 GHz frequencies enabled by WiFi 6E bring to the table), should still translate to significantly faster real-world performance with 6GHz WiFi 6E.

In fact, the performance improvements with WiFi 6E could be so good in some situations—think large public venues like sports stadiums, concert halls, and potentially even some corporate campuses—some people believe it could be a competitive threat to 5G. Of course, conversely, there are some who would argue that the growing potential interest in creating private 5G networks could supersede the need for WiFi 6 or 6E. For 5G, the argument is primarily around security, because the need to have a SIM-authorized device to connect to a cellular network is inherently more secure than WiFi networks’ more open approach.

Of course, there are security standards for WiFi as well, so the argument isn’t really quite that simple. Another potentially interesting future dilemma is that there has been some work and discussion around using the newly released unlicensed 6 GHz spectrum as extensions to 5G networks, but nothing definitive has come to pass. Regardless, it’s clear that in some situations or certain physical environments, we could start to see 5G and WiFi 6E as more competitive technologies than the two have ever been.

Ultimately, however, because of the huge legacy base of both WiFi and cellular-enabled devices, the much more likely outcome is that both types of networks will exist for some time to come. Eventually, because of the increasing similarity of the underlying technologies, we could even start to see them come closer together, but there are a huge number of business model-related issues that would have to be figured out first.

In the meantime, thanks to some surprisingly quick additions to the frequency spectrums of both 5G (see “CBRS Vs. C-Band: Making Sense Of Mid-Band 5G” and “Spectrum-Sharing Technologies Like CBRS Key To More Robust Wireless Networks” for more) and WiFi here in the US, the good news is that we’re about to have a faster, broader, and more robust set of connectivity options here than we’ve ever seen before.

Disclosure: TECHnalysis Research is a tech industry market research and consulting firm and, like all companies in that field, works with many technology vendors as clients, some of whom may be listed in this article.

Bob O’Donnell is the president, founder and chief analyst at TECHnalysis Research, a technology market research and consulting firm that counts many of tech

Source: New WiFi 6E Standard Brings 5G-Related Technologies To Local Area Wireless

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Related contents:

WiFi 6E Will be Exclusive to the iPhone 15 Pro Models, Standard Models to Stick to WiFi 6 Wccftech

Apple may limit WiFI 6E connectivity to iPhone 15 Pro models: Report

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Why Investors Should Lower Expectations For Making Money on Stocks

Vanguard, others predict bonds will rival single-digit returns on stocks; best bets are overseas.The era of big returns on stocks is over. It’s time for investors to recalibrate their expectations. That’s what many Wall Street firms and advisors are telling their clients.

Look for lower returns from U.S. stocks during the next decade compared with what has historically been the case, and expect U.S. bond returns that are on a par with equities. The best returns are projected for overseas stocks and bonds. Returns from most asset classes are projected to be positive.

“The next 10 years will be different than the last 10 years,” says Jim Masturzo, partner and chief investment officer of multi-asset strategies at Newport Beach, California-based Research Affiliates. “It will be more normal.”

Expect Single-Digit U.S. Stock Returns

With inflation at the highest levels in 40 years, against a backdrop of rising interest rates and a decline in valuations, long-term returns for U.S. equities are projected to be in the low- to mid single-digit territory. That’s compared with a historical yearly average of 12%-13% before inflation, and well below the nearly 16% average annual returns of the past decade.

This is clearly a whole new world to which investors are unaccustomed after decades of low inflation and the near-zero interest rates of the past 10 years. “Returns will be more muted compared with history and especially the past two years, especially for equities,” says Roger Aliaga-Diaz, head of portfolio construction and chief Americas economist at The Vanguard Group.

Bond Returns to Rival Stocks

On the brighter side, bonds are seen giving equities a run for their money, as fixed-income returns are projected to rival those of stocks.

“Bond market returns could equal equity returns with less risk,” says Joseph Carson, economic consultant and former chief economist at AllianceBernstein. Returns on stocks in the next decade will appear “minuscule” at 4%-5%, he says, mainly because “equity returns for three of the last four decades were far above average.”

Stocks benefited from declining inflation and lower bond yields in the 1980s. Stable inflation and expectations of “a new era of long cycles of growth and earnings” pushed stock returns higher in the 1990s. And “in the decade ending 2020 it was zero rates and inflated market multiples” that led to outsize gains in stocks, says Carson.

A line chart showing rolling annualized 10-year returns between 1971 and 2021.

The Lost Decade

The outlier decade proved to be 2000 through 2009, a period that included the terrorist attacks of Sept. 11, 2001, as well as two punishing recessions and accompanying bear markets that dragged down returns and set the stage for easy money conditions. In what became known as the Lost Decade, stocks delivered a negative annualized total return of 0.95%, the only decade outside the Great Depression in which total returns for the period were negative.

At the start of the decade, a bubble in technology, telecommunications, and media stocks burst, resulting in a recession and the bear market of 2000-02, when stocks fell nearly 50%.

Not long afterward came the global financial crisis of 2007-09, precipitated by a housing meltdown brought about by banks and mortgage companies extending credit and making nontraditional interest-only and adjustable-rate loans to high-risk borrowers that were then packaged into mortgage-backed securities and collateralized debt obligations and sold as stable and safe investments.

With home prices skyrocketing, the Federal Reserve started raising rates to cool the market, which prompted a wave of mortgage defaults and a subsequent liquidity crisis. The result: the deepest and longest-lasting recession since World War II. Stocks fell about 55%. The unemployment rate more than doubled.

The interventions to rescue the financial system and the economy during the crisis introduced ultraloose monetary policies that were reintroduced more recently during the pandemic crisis of 2020, creating a boom in asset prices and driving inflation to the highest levels since the 1980s. Aiming to rein in spiraling prices, the Fed has boosted the federal-funds rate six times this year at an aggressive pace and plans to continue until it sees clear signs that inflation is abating and heading back to its target rate of 2% from more than 8%.

That’s driven up yields on bonds, driving their prices lower, and sent stocks sliding. No one expects inflation and interest rates to stay at current levels over the next 10 years, but they will be at higher levels than has been the case in the past decade. And that will affect valuations.

The Case for Bonds

“Definitely, the case for bonds in the portfolio is coming back,” says Aliaga-Diaz of Vanguard. “Higher yields make the case for bonds stronger.” Over the next 10 years, Vanguard is forecasting annualized nominal returns, that is before adjusting for inflation, on U.S. equities of 4.7%-6.7% and U.S. bonds at 4.1%-5.1%.

Research Affiliates projects annualized nominal returns on U.S. equities of 2.3% over the next decade. Its forecast for U.S. bonds is 5.1% on an annualized nominal basis. Morningstar Investment Management projects U.S. stocks will deliver 5.5% in annualized nominal returns and 4.8% for U.S. bonds.

A grouped bar chart showing forecasts for annualized asset class returns over the next 10 yrs from Morningstar, Vanguard, and Research Affiliates.

Of course, stock and bond returns will vary from year to year, but these long-term annualized forecasts provide a gauge that helps firms construct diversified asset-allocation portfolios that can be tailored to optimize returns for different risk tolerances.

Investment firms also calculate these projections in real terms, which means they factor inflation into their models in addition to other variables such as valuations, earnings growth estimates, and dividend yields to obtain a more accurate assessment of potential total returns. Still, it has become standard practice for firms to issue forecasts in nominal terms because that is what is reflected in client accounts.

As Vanguard’s Aliaga-Diaz explains: “If you start with a $1,000 investment in 2022 and your portfolio returns 10% in nominal terms in 2023, your account will be $1,100. In real terms, your account would be worth $1,080 measured in 2022 dollars.”

Many investors may be gun-shy about embracing bonds, burned by steep double-digit losses this year in their portfolios at a time when stocks fell into a bear market.

The popular investment strategy of structuring portfolios with a mix of 60% stocks and 40% bonds to achieve attractive risk-adjusted returns with lower volatility, the so-called 60/40 portfolio, failed to provide the diversification and balance that made it a tried-and-true investment approach for so long, delivering 10.6% average annual returns for the past 40 years.

The Morningstar US Moderate Target Allocation Index, which serves as a benchmark for the 60/40 strategy, is down 17.53% this year, while the Morningstar US Market Index is down more than 21%. But what worked so well for so long will work again, say strategists.

“There is a fear and concern that what we saw this year with stocks and bonds coming down together represents a new regime,” says Aliaga-Diaz. “But we will get back to the normal relationship.”

That view has been echoed by others, including Morgan Stanley’s chief cross-asset strategist Andrew Sheets, who has forecast a 10-year annualized return of 6.2% for the strategy. “While we do expect the 60/40 portfolio to deliver lower risk-adjusted returns compared with those over the last four decades, that doesn’t mean it is broken,” he wrote in a report issued this summer.

Starting Points Matter

A key driver of these forecasts comes down to prices: Lower prices point to higher implied returns. “Starting prices matter,” says Philip Straehl, global head of research and investment management at Morningstar Investment Management. “U.S. valuations have improved dramatically in the last 12 months. There’s been significant repricing in the U.S. equity markets.”

That’s even more true internationally, where stocks have had the added burden of coping with the strong U.S. dollar and weakened local currencies on top of inflation and rising rates. Strategists say developed and emerging markets represent the best opportunities for the highest returns.

Morningstar Investment Management forecasts stocks in developed international countries will return 9.4% annualized over the next decade. For emerging markets, the expectations are even rosier at 11.8%. Vanguard’s outlook for stocks in developed international countries is for annualized total returns of 7.2%-9.2%, and 7%-9% in emerging-markets equities. Research Affiliates is forecasting 13.1% returns annualized for emerging markets over the next 10 years and 12.6% annualized for developed international markets.

“Our recommendation would be to look outside the U.S.,” says John Thorndike, co-head of asset allocation at Boston-based investment manager GMO, which bases its outlook on a seven-year investing time frame. “If you are going to take equity risk, take the bulk of it in non-U.S. value stocks. We think you should take the risk. These stocks are attractive.”

By:

Source: Why Investors Should Lower Expectations for Making Money on Stocks | Morningstar

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Blockchain Technology Could Make SWIFT Data Flow Faster

The Society for Worldwide Interbank Financial Telecommunication (SWIFT) company logo displayed on a ... [+] © 2022 Bloomberg Finance LP

SWIFT, the global system that banks use to manage cross-border payments, is giving blockchain technology a new appraisal, five years after it took its first look. This time around, the Society for Worldwide Interbank Financial Telecommunications, is seeking to speed the transmission for data on corporate actions, events such as dividend payments, exchange offers and mergers that affect investors and money flows around the world.

The current method involves data passing through an assortment of intermediaries before it reaches users such as asset managers, brokers and investment custodians, and the data can be contradictory or erroneous. End users must manually sort, compare and reconcile the data.

Blockchain might well be able to do it better. A hallmark of the technology is that blockchains are immutable ledgers, and a key advantage in this case is that they operate via consensus mechanisms that require agreement on the definition of each data item by a network of participants. In essence, this means a blockchain validates the data before registering it.

Leading financial institutions including Citigroup C -0.7%, Vanguard and Northern Trust NTRS -2.4% are participating in the trial.“Innovation and emerging technologies, including blockchain and distributed ledger technology, are really interesting to us,” said Tom Zschach, chief innovation officer at SWIFT. “We’re constantly looking for ways to validate the technology and to deliver the promise.”

The pilot will use enterprise technology company Symbiont’s Assembly platform. Corporate action data will be communicated using the SWIFT network, translated into a single format by SWIFT, then uploaded to Symbiont’s blockchain. Once there, Symbiont’s blockchain will compare the information and create a single record to be shared. In using blockchain to create a singular record, the aim is to reduce manual review of the data, saving time and money.

“What the solution allows us to do is to take in all that data, to use smart contracts to normalize that data and internally compare it, instead of forcing the user to reconcile. You get one golden record,” says Mark Smith, CEO of Symbiont. “One of the big values of blockchain technologies is you have an immutable ledger and you have a provenance of that information.”

Founded in 1973, SWIFT is a non-profit with 11,000 financial-institution members around the globe. The organization provides the infrastructure for interbank communications and facilitates $1.5 trillion worth of payments daily. The network is particularly important for facilitating cross-border payments: it transmits messages between banks in different countries telling them to either credit or debit accounts.

While providing critical payments and messaging infrastructure, SWIFT has been criticized for being slow and costly due to the correspondent banking network it connects. SWIFT’s faults have drawn challengers from the crypto world: Ripple markets a faster and cheaper cross-border payments system through its token XRP; Meta tried to break in with its stablecoin Libra; and central banks around the world are looking into their own digital currencies as a potential solution to inefficient cross-border payments.

SWIFT itself has turned to blockchain before as a potential solution to the inefficiencies of the interbank communications world. In 2017, SWIFT worked with the Hyperledger Fabric blockchain to see if its technology could help banks free up cash stored in overfunded reserve accounts around the world, which are maintained to ensure cross-border payments can be executed. The hope was that blockchain could increase visibility into these overseas accounts so that banks could keep less in them without risking payment delays.

Wells Fargo WFC -0.5%, Deutsche Bank and JPMorgan Chase JPM -0.7% were among participants in the project. The pilot concluded that blockchain could improve liquidity management, but that each of the member banks would need to upgrade its systems before such an approach could work.

The pilot announced this week will be tested with a small group of participants and additional feedback will be provided by the end of the month. “We do view these as R&D projects at this point and the nice thing about innovation is that it doesn’t always have to work,” Zschach said. “It’s really about our ability to solve a real problem that’s out there — in this case it’s pretty specific for custodians and asset managers.”

I cover fintech for the money team at Forbes. I am an NYU graduate with bylines at AMNewYork, Gotham Gazette, and Prague Daily Monitor.

Source: Blockchain Technology Could Make SWIFT Data Flow Faster

Critics by

SWIFT, the messaging system used by financial institutions globally to convey instructions on tens of millions of transactions each day, is testing out blockchain. The Society for Worldwide Interbank Financial Telecommunication, or SWIFT for short, is piloting a project with fintech company Symbiont Inc., according to a post seen by Bloomberg.

The collaboration, which includes Citigroup Inc., Vanguard and Northern Trust, is aimed at driving “efficiencies in communicating significant corporate events,” like dividend payments and mergers, SWIFT said in its post. As a global financial artery, SWIFT delivers secure messages among 11,000 companies in over 200 countries and territories, directing trillions of dollars in transactions.

The operation gained much attention earlier this year as war broke out in Ukraine following Russia’s invasion. The US and Europe cut a number of Russian banks from SWIFT, hurting their efforts to move money and operate globally. With the latest pilot project, SWIFT will automate corporate action workflow using Symbiont’s technology platform called Assembly, it said in the post.

SWIFT will use the platform’s smart contracts and blockchain capabilities to “create a network effect that leverages our 11,000 plus institutions connected to SWIFT globally,” it said. Under the effort, corporate action data from SWIFT messages will be translated by SWIFT’s translator tool and uploaded in Symbiont’s blockchain.

Symbiont’s smart contract technology will then compare information shared between participants, flagging “discrepancies, contradictions or inconsistencies across custodians,” Tom Zschach, chief innovation officer at SWIFT, said in the post.

SWIFT’s work with Symbiont, a US financial technology company, follows other efforts to innovate in the payment space. SWIFT has already partnered with the Bank of International Settlements to explore the benefits of using a common language for cross-border payments. 

SWIFT was set up to make it easier for banks in various countries to communicate with one another. The private network was designed to be more secure, and its messages followed a protocol so they could be quickly understood by banks anywhere in the world. But it hasn’t been immune to hacks: It’s been used by cybercriminals to commit heists, showing any system can be vulnerable. 

Symbiont offers its blockchain technology to solve inefficiencies in the financial marketplace. “By bringing Symbiont’s Assembly and smart contracts together with SWIFT’s extensive network, we’re able to automatically harmonize data from multiple sources of a corporate action event,” Zschach said in the post. “This can lead to significant efficiencies.”

The pilot is in development and with a select group of participants that will test it and provide feedback in September. If it’s successful, SWIFT will extend it to cover more corporate events and assess bringing it to the wider SWIFT community. 

“Via our smart contract technology, we are enabling market participants to automate the reconciliation process,” Mark Smith, co-founder and chief executive officer at Symbiont, said. “We look forward to taking the next steps in exploring what can be built on top of this high-quality- data source.”

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NASA’s Headed Back To The Moon And Here Are Innovators That Will Help It Get There

NASA begins a $90 billion-plus program this week to send Americans to the Moon with the launch of Artemis 1, a crewless expedition with the aim of eventually establishing a permanent human presence on the lunar surface. The launch could be as early as Monday, depending on the weather and equipment readiness.Each of the first four Artemis launches, spread over the next few years, is expected to include no personnel and cost more than $4 billion. NASA says it’s returning to the Moon for three main reasons: discovery, inspiration for the next generation and economic opportunity.

If the Artemis program is anything like its predecessor Apollo, which the space agency discontinued in the early 1970s after putting 12 astronauts on the Moon, it will yield useful products used by Americans every day. Apollo spawned the technology underpinning GPS, telecommunications satellites, DustBusters, Lasik eye surgery, shock absorbers for buildings, wireless headsets, CAT scans and air purifiers.

Fittingly, Artemis gets its name from the Greek Moon goddess who’s the twin of Apollo. The mission will test-drive the possibility of human life not only on the Moon but on Mars, putting humanity one step closer to being a multiple-planet species, according to Marshall Smith, a former high-ranking NASA official.

“There’s a whole plethora of reasons why it makes sense to continue this journey into space,” Smith told Forbes. “We spend this money building science and technology, developing our workforce to be able to do complicated systems and build complicated systems.”

NASA can’t do it alone. The agency is working with dozens of private companies and nonprofit institutions to make returning to the Moon a reality. Here’s a sample of how a few entrepreneurs, recent startups and other innovators are pitching in.

Moon Buggies

During the last three Apollo missions, the astronauts didn’t just walk on the Moon, they drove. That’s NASA’s plan for Artemis as well, and several companies are hard at work trying to build an astronaut’s dream car. These hopefuls are competing or working alongside behemoth defense contractors like Northrop Grumman and Lockheed Martin. Although the rovers won’t be used until 2025 at the earliest, it takes years to get it right.

One contributor is Louisville, Colorado-based Sierra Space, which revealed plans to build an Artemis rover in April. In partnership with carmaker Nissan and aerospace engineering firm Teledyne Brown, Sierra Space hopes to contribute communications and flight software. The company, which is also developing spacecraft to deliver cargo to the International Space Station, was already working on rovers before entering into the partnership.

Sierra Space was founded in 2021 by billionaires Eren and Fatih Ozmen as a subsidiary of Sierra Nevada Corp. It was valued at $4.5 billion after its most recent funding round in May took in $24.3 million. The company says it’s created over 4,000 space systems and components for around 500 missions.

Another company working on a new Moon buggy is California-based startup Astrolab, founded in 2020, which is in the process of building the “Flexible Logistics and Exploration” rover, or FLEX, which is designed to transport both cargo and people and has a capacity of about 3,300 pounds — comparable to a Ford F250 pickup truck. What sets FLEX apart from other rovers is its modular payload capability. It’s able to attach different cargoes and implements, whereas older Mars rovers such as Curiosity and Perseverance had a fixed payload.

“I think what makes our team unique is we have a really novel and innovative design with FLEX,” Jaret Matthews, founder and CEO of Astrolab, told Forbes. “This modular payload capability gives the rover tremendous versatility, and we think that’s necessary to accomplish things both when the astronauts are there, but also when they’re not there.”

Moon Dirt

When they return to the Moon, astronauts won’t just be hanging out in their new rides or smacking around golf balls. They’ll have science to do. The retrieval of regolith, a fancy word for moon rocks, is a vital part of the Artemis mission. That’s because NASA’s goal of establishing a livable society on the Moon depends on working with what’s available on the lunar surface to create things like agriculture. There’s also consideration paid to what might also work on Mars, asteroids or other celestial bodies.

The phrase “cheap as dirt” doesn’t apply to the Moon. In 2002, after three NASA interns stole Moon rocks from the Johnson Space Center lab in Houston, a value was assigned to the 48.5 pounds of regolith the Apollo astronauts brought back: around $1.1 billion. The interns were caught.

NASA has entrusted three companies to help them gather dust: Masten Space Systems, ispace and Lunar Outpost. The NASA payout they’ll be sharing is a laughably small $25,001. Why such a tiny amount? NASA used what it refers to as a “low-priced, technically acceptable” method of selection, and these companies still placed bids.

The Japanese and European divisions of Tokyo-based startup Ispace each have $5,000 contracts with NASA for help in the dirt-retrieval process. They plan to collect lunar soil samples and essentially sell them to NASA. This will be a historic moment as it will mark the first commercial transaction of lunar material to occur in space. Ispace’s Japanese team will have its micro rover and lander on board a SpaceX Falcon 9 rocket, from which it will head to the northeastern side of the Moon to collect samples no later than November. Ispace Europe’s project will head to space in 2023, focusing on rocks at the lunar South Pole.

The company, valued at $193 million, according to Pitchbook, is focused on building a variety of lunar projects. It began life as a Google Lunar XPRIZE project. In 2010, the company’s founder and CEO Takeshi Hakamada took that team, which was the only Japanese finalist out of the five competing for the XPRIZE project, and founded Ispace. The company’s U.S. division has another contract with NASA worth $73 million to carry its Commercial Lunar Payload Services to the Moon for later Artemis missions.

“We are pleased to receive these two awards from NASA for what will be a historic moment for humankind,” Hakamada via a statement. “For the space industry, as well as the potential for all industries on Earth, this marks the beginning of a cislunar economy where economic value can be created on the Moon, apart from Earth — but for the benefit of Earth’s economy.”

Slated to join Ispace Europe in 2023 at the lunar South Pole is Masten Space Systems. The Mojave, California-based company, founded in 2004, has the biggest contract out of the four rock extractors at $15,000. It also has an $81 million NASA contract to build a robotic lunar lander. Masten plans to retrieve lunar samples with a method called the Rocket Mining System that uses a rocket engine pressurized to dig into the surface.

Masten’s current financial situation may mean this never comes to pass. This month, after a summer of employee furloughs and layoffs, the company filed for bankruptcy as it struggled to keep up with the demands of its NASA contract. NASA said in a statement that if Masten is “unable to complete its task order,” the agency has made contingency plans.

Satellites The Size Of Cereal Boxes

For years, CubeSats — small research satellites — have been used to further space exploration by giving scientists, astronauts and researchers a look into what’s going on out there in the unknown. These satellites provide NASA with relatively inexpensive access to space, and Southwest Research Institute wants in on the action.

Southwest Research is the lead company working on the CubeSat for Solar Particles. CuSP is a cereal-box-sized weather-station nanosatellite that will be one of ten CubeSats hitching a ride on Artemis 1. Although the Artemis mission is focused on the Moon, this tiny satellite will be concentrated on the Sun, studying solar winds headed toward the Earth, as well as solar radiation and events. It will carry three instruments that help measure space weather. In 2014, Southwest Research signed a contract with NASA worth roughly $8.7 million for its participation in CuSP, according to Mihir Desai, director of the Department of Space Research, Space Science and Engineering at the institute.

Southwest Research, headquartered in San Antonio, Texas, has been around for almost eight decades. The independent nonprofit was the recipient of almost $726 million in research funding in 2021 and the company has worked with NASA since 1970. Its first space mission, in 2000, marked NASA’s inaugural use of Earth’s magnetosphere imaging, which maps the part of space controlled by Earth’s magnetic field.

The institute’s goal for its satellites is to build a system that can predict bad solar weather, which has the potential to harm communications and electrical systems on Earth. According to Lloyd’s of London, a huge solar storm would cause hundreds of billions or possibly trillions of dollars in damage.

“What we want to be able to do in the long run is to be able to create a network of space weather monitors and a constellation,” Desai said. “In order to do accurate predictions of solar events that could potentially cause damage to the Earth system … we need a network that’s strategically distributed in interplanetary space.

I am a Forbes HBCU Scholar and intern writing under the innovation team. I recently graduated from Clark Atlanta University where I studied Mass Media Arts with a concentration in….

Source: NASA’s Headed Back To The Moon And Here Are Innovators That Will Help It Get There

Related News:

NASA delays launch of new moon rocket due to fuel leaks, engine problem TRT World

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Does AI Have The Answer To The Customer Experience Riddle?

The telecommunications industry is so many enterprises wrapped into one—they have to get every aspect of customer experience right. It’s a challenge every organization can learn from.

Everywhere you look, there’s another business attempting to harness data, analytics, and artificial intelligence to help them increase sales and crack the code to provide higher-quality, lower-cost goods and services.

Travel and hospitality companies want to make persuasive, personalized offers at just the right moment to drive bookings. Retailers are honing inventory management to better anticipate customer demand and drive same-store sales—while navigating the current supply chain challenges. Hospitals, health insurers, and even governments utilize AI to comb through vast data sets to develop predictive models of disease.

Financial institutions have accelerated credit and risk underwriting decisions using AI/ML models; they’ve also enhanced customer satisfaction online and on the phone with AI-driven virtual assistants. Manufacturers are employing AI to improve process efficiency, enable predictive maintenance, and scale quality control efforts in their core operations. And everyone is trying to reduce customer churn.

When you stop and think about it, the telecommunications industry and its myriad communications service providers (CSPs) do all of this—advertising, supply chain, online and physical stores, operations and maintenance, customer care—and more, for both consumers and businesses. Thus, CSPs offer a unique lens through which to examine how companies in any industry can utilize AI to convert data to insights and information to actions.

The pressure on CSPs to take action, to do more with less, has never been greater.

Growing demands on the network, growing demands for the network

CSPs are in an unusual position: As global demand for data has grown 256% between 2016 and 2020, intense competition has meant that revenues grew less than 13% over the same period. Operators have so far relied upon technical advances and gaining scale efficiencies through consolidation to manage the gap, but one of the greatest untapped opportunities remaining is to become dramatically better providers of customer service.

While the concept of “AI-driven customer service” may seem like an oxymoron—after all, what do algorithms really know about serving people better?—the answer now turns out to literally be more than you could ever know.

The decline of third-party cookies has many operators renewing their focus on collecting and acting upon their own first-party data across the customer lifecycle.

In an evolving industry like telecommunications, the race for customer acquisition and retention is paramount. This is driving heightened operator focus on better advertising performance and retail sales—whether in their own stores, their retailer partners, or various digital channels. AI can help here with informing target audience creation, creative optimization, and inventory forecasts.

Related: Google and Automation Anywhere reimagine customer experience by giving virtual agents a boost

The decline of third-party cookies has many operators renewing their focus on collecting and acting upon their own first-party data across the customer lifecycle. Here, too, AI models can help CSPs identify and act upon signals, such as usage patterns or customer care calls. This type of customer context, an often overlooked signal, can be especially valuable when it comes to identifying “at risk”’ customers for retention efforts.

Contact centers supporting upwards of 100 million subscribers are an expensive endeavor. Several top global operators have turned to conversational AI to decrease agent volumes and document AI tools to shorten call handle times. Some companies report Google’s conversational AI can cut the number of customer inquiries that need a human agent by half.  Besides helping reduce costs and maintain margins for the operator, many customers also appreciate the efficiency and control of self-service.

Furthermore, while CSPs may not have a “factory” in the traditional sense, their network operations are far-flung and national, even global, in scale. They must operate at the industry standard of “five 9’s” (i.e., 99.999%) reliability for emergency communications and simultaneously deliver massive amounts of bandwidth to meet the public’s insatiable demand for communications and data.

And if it seems like a lot now, just consider the 23% annual bandwidth growth the industry will undergo with the rise of 5G and all the IoT, VR, and Web3 experiences that come with it. Keeping up, and keeping customers happy, will take new levels of network automation and predictive maintenance that only AI can provide.

Related: Deploying and operating cloud-based 5G networks

TELUS, a world-leading communications technology company based in Canada, is already leveraging conversational AI through Google Cloud’s CCAI Insights to better serve its roster of global clients and their customers.

Read more:

Most Important Artificial Intelligence Skill: A Sense of Imagination

The Rise of Artificial Intelligence in Business and Society

How Artificial Intelligence Powered Customer Service Will Help Customer Support Agents

Artificial Empathy: Call Center Employees Are Using Voice Analytics to Predict How You Feel

“As a company that supports our customers through many channels, we are able to provide a streamlined experience that transitions from digital support to live agent support,” Phil Schultz, vice-president of customer experience, told us in an interview. “With this new experience, we are able to provide a simple, consistent, intuitive, and friendly experience for simpler tasks, with our agents being able to focus on supporting our customers’ more complex issues. CCAI and Data Insight help TELUS ensure our customers get the support they need, when they need it.”

Realizing the value of AI for customer experience

Of course all of these grand data aspirations are easy to articulate but hard to implement—at Google Cloud, we know these challenges first hand. It’s why we empathize with the added challenges CSPs face from their legacy systems, and from the network complexity that has arisen over generations of technology and industry consolidation. It’s also why we’re excited to be partnering with top CSPs to solve these challenges.

Through our experiences in these partnerships, Google Cloud has identified four key success factors for driving business value from AI applied across the customer experience:

  1. Clear Focus. Success starts with a clear and shared understanding of what CSPs are solving for and the business value of doing so. This clarity will drive every activity to follow, with the business value serving as an important motivator to plow through challenges.
  2. No Silos. Nearly all enterprises struggle with how to break down data silos. Successful companies have a proactive strategy for data integration, data management, and analytics platforms to address the current as well as future needs.
  3. Data-driven. Choosing which part of the problem to tackle first and how to do so is a major determinant of value. Leading companies rely on data to help inform their approach to everything from deciding which use cases to tackle first, to developing and optimizing AI-driven virtual assistants.
  4. Shared risk & reward. We have found that success takes a partnership in which incentives are aligned, with partners having skin in the game.

In Google Cloud’s new report, “Using AI to win the customer experience battle in telecommunications,” we delve into these dimensions, using CSPs as a vehicle, and examine new and innovative ways to apply AI, and best practices for building an AI program focused on delivering value, not just promises.

For TELUS, the investment of time and planning required to execute on AI was apparent from the start. “Through our 10-year partnership with Google, TELUS is able to dive into all the phases of our customers’ journey ensuring it is easy for them to get the support they need,” Schultz said. “This allows our customers to more easily service themselves online, and our world class agents to have all of the information they need to provide quicker and easier support to our customers.”

AI solutions offer the exciting potential to transform the customer experience and bend the value curve for enterprises. Realizing this value requires thoughtful preparation, technology excellence, iterative progress, and a committed, aligned partnership. No company—whether an operator, cloud provider, or solution provider—can afford to let the sizable program investment become just another hype-cycle science experiment that fails to deliver business results.

Sean Allbee, Senior Principal, Customer Value and Transformation Advisory, Google Cloud

Sean works with telecommunications and media companies

Amol Phadke joined Google Cloud in June 2020 as managing director: global telecom industry solutions. He is responsible for working with the product and

Source: Does AI Have The Answer To The Customer Experience Riddle?

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