High Turnover? Here Are 3 Things CEOs Do That Sabotage Their Workplace Culture

Strong company cultures are the heart of a successful workplace...getty

Every CEO wants long-standing employees, but their ineffective leadership causes organizational stress that cripples the workplace culture. Quite often, we read articles or hear of CEOs abusing their power and tarnishing their company’s reputation.

This is due to them neglecting feedback from their team and making decisions based solely on their own judgement. Not only does this erode trust, but it sets a standard that employee and leadership voices are not welcome.

When employees are taken care of, they go above and beyond to drive the company forward. Conversely, when they don’t feel valued, appreciated or kept in the loop, employees quickly become disengaged. The cost of a disengaged employee impacts more than the bottom line.

It decreases productivity, creates negative client experiences and destroys the company culture, to name a few. According to a Gallup survey, the State of the American Workplace 2021, 80% of workers are not fully engaged or are actively disengaged at work.

While CEOs claim to embody a people-first and feedback-driven culture, they believe, due to their position, that they know better than everyone else. Todd Ramlin, manager of Cable Compare, said, “if a person is fortunate to have the opportunity to be a CEO, they need to ask themselves if they can live by the company values, expectations, rules and processes that are in place.”

They can’t pick and choose which rules and processes to abide by, yet punish others when they do the same. Doing so cultivates a toxic workplace and demonstrates poor leadership. Here are three things CEOs do that sabotage their workplace culture.

Embraces Data, Dodges Emotions

The workplace is made up of a diverse group of experiences and perspectives. CEOs who lack the emotional intelligence to understand another person’s viewpoint or situation will find themselves losing their most valuable people. Sabine Saadeh, financial trading and asset management expert, said, “companies that are only data driven and don’t care about the well-being of their employees will not sustain in today’s global economy.”

Businessolver’s 2021 State Of Workplace Empathy report, revealed that “68% of CEOs fear that they’ll be less respected if they show empathy in the workplace.” CEOs who fail to lead with empathy will find themselves with a revolving door of leadership team members and employees. I once had a CEO tell me that he didn’t want emotions present in his business because it created a distraction from the data.

His motto was, “if it’s not data, it’s worthless”. As such, he disregarded feedback of employee dissatisfaction and burnout. Yet, he couldn’t understand why the average tenure of his employees very rarely surpassed one year. Willie Greer, founder of The Product Analyst, asserted, “data is trash if you’re replacing workers because you care more about data than your people.”

Micromanages Their Leadership Team

One of the ways a CEO sabotages a company’s culture is by micromanaging their leadership team. Consequently, this leads to leadership having to micromanage their own team to satisfy the CEOs unrealistic expectations. When leadership feels disempowered to make decisions, they either pursue another opportunity or check out due to not being motivated to achieve company goals.

As such, the executives who were hired to bring change aren’t able to live up to their full potential. Moreover, they’re unable to make the impact they desired due to the CEOs lack of trust in them.Employees undoubtedly feel the stress of their leadership team as it reverberates across the company. Arun Grewal, founder and Editor-in-chief at Coffee Breaking Pr0, said, most CEOs are specialists in one area or another, which can make them very particular.

However, if they want to drive their company forward they need to trust in the experts they hired rather than trying to make all of the company’s decisions. At one point during my career, I reported to a CEO who never allowed me to fully take over my department. Although he praised me for my HR expertise during the interview, once hired, I quickly realized he still wanted full control over my department.

Despite not having HR experience, he disregarded everything I brought to the table to help his company. I soon began questioning my own abilities. No matter how hard I tried to shield my team from the stress I endured, the CEO would reach out to them directly to micromanage their every move.

This left our entire department feeling drained, demoralized and demotivated. Sara Bernier, founder of Born for Pets, said, “CEOs who meddle in the smallest of tasks chip away at the fundamentals of their own company because everything has to run through them”. She added, “this eliminates the employee’s ownership of their own work because all tasks are micromanaged by the CEO.

Neglects Valuable Employee Feedback

Instead of seeking feedback from their leadership team or employees, CEOs avoid it altogether. Eropa Stein, founder and CEO of Hyre, said, “making mistakes and getting negative feedback from your team is a normal part of leading a company, no matter how long you’ve been in business.” She went on, “as a leader, it’s important to put your ego aside and listen to feedback that will help your business grow.

If everyone agrees with you all the time, you’re creating a cult mentality that’ll be detrimental to your business’ success in the long run.” This results in a toxic and unproductive workplace culture.

What’s worse than avoiding constructive feedback is receiving it and disregarding it entirely. Neglecting valuable feedback constructs a company culture where no individual feels safe voicing their concerns. Rather than silence those who give negative feedback, CEOs should embrace them. These are the individuals who are bringing issues forward to turn them into strengths in an effort to create a stronger company.

Prior to joining Digital.ai as HR-North America, I owned my own Workplace Culture Consulting agency at Heidi Lynne Consulting helping individuals and organizations gain

Source: High Turnover? Here Are 3 Things CEOs Do That Sabotage Their Workplace Culture

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Four Ways To Create a More Inclusive Workplace

Getty Images (Image credit: Getty Images)

If diversity means celebrating our differences we must respect and value a balanced range of perspectives and ensure we have a range of different voices in our team that are equally supported and heard.

Corporate culture, like many other parts of our patriarchal societies, have been designed with the lived experience of straight, white men in mind. But what about the rest of us? What efforts can we each make to turn our offices into environments where all professionals, regardless of their background, can flourish? Here are four ways to make work more inclusive:

1. Take stock of the identities that dominate your office

Research shows our lived experiences shape everything from how we think about the world to our motivations and cultural behaviours. Is there a particular type of person that’s well represented across the leadership team and beyond? If so, how could that dominant identity group impact company culture and views?

What risk is there that certain perspectives represented amongst your customer or client base are being missed due to your team make up? Spark up conversations with your team about whose voices matter to your work but are not represented in the team. Think of ways to expand your community and outreach to include these voices.

2. Recognize where you have privilege and therefore blind spots

Professor Michael Kimmel famously said, “Privilege is invisible to those who have it.” That means that privilege i.e. unearned advantages we gain through our identity, which we have no choice over, can be difficult to discern unless we actively consider the experiences of other people in our society who don’t share the same opportunities, choices and other advantages we have.

For example, as a cis gender heterosexual woman I have never had to experience the anxiety that comes with using a restroom in public buildings, or fear violence when walking hand in hand with my partner on holiday in exotic countries.

3. Get comfortable with being uncomfortable

Look at the tragic events we’ve witnessed these past few years from the murder of George Floyd to the fatal shooting of Chris Kapa, both at the hands of the police. And let’s not forget the death of Belly Mujinga, who passed away from coronavirus which she contracted after an infected passenger spat at her at the station where she was working.

It is undeniable that our identify has a huge impact on how we navigate the world, and it has a huge impact on how others treat us. This is an uncomfortable truth that we must engage with regularly so we can take action to make the world more fair and equitable. Be willing to challenge racism, and other forms of discrimination wherever you hear them or see them.

4. Focus on your vision of the future

Fighting for equality and fair treatment of all identities takes guts. It’s not easy. The more you become aware of privilege and discrimination, the more you will see it play out in everything from the media, think about toxic headlines in the newspapers, to banter at the office, think of the types of jokes you’ve heard that made you stop and think. What has helped me do the work I do, challenging bias wherever I see it, is focusing on the future.

In the future I want to see more women especially Black women and other women of colour, leading teams and companies and really – doing whatever they want. Without the obstacles they face today. I wish this for all marginalised identities underrepresented at work everywhere.

Abadesi Osunsade is the Founder and CEO of Hustle Crew, a careers community for the underrepresented in tech and a diversity and inclusion consultancy on a mission to make teams more inclusive. Hustle Crew Membership is for anyone who wants to be an inclusion ambassador in their community, with weekly resources and monthly workshops to teach you how to drive change from £12/month. 

By: Niamh McCollum

 

Niamh McCollum is Features Assistant at Marie Claire UK, and specialises in entertainment, female empowerment, mental health, social development and careers. Tackling both news and features, she’s covered everything from the rise of feminist audio porn platforms to the latest campaigns protecting human rights.

Source: Four ways to create a more inclusive workplace | Marie Claire UK

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Critics by University of Massachusetts Global

As you analyze your own company culture, you’re likely wondering if your team has cultivated a positive or negative experience for your employees. If your company has difficulty attracting top talent or exhibits low employee morale, McCusker says these could be signs that your workplace culture needs improvement.

“I absolutely believe you can reverse a negative company culture — however it takes a lot of work, and likely some significant changes,” she adds. “It’s not a project, it’s a movement.”

Creating a positive company culture: 4 Expert tips

McCusker explains that the key to creating a positive work culture is knowing that it cannot be reverse-engineered. What works for one company, she elaborates, can’t be authentically replicated elsewhere. This is because workplace culture is not something that’s owned.

“It is the result of millions of little decisions over the lifetime of a company,” she says. “Because it’s organic, it will quickly change when left untended.”

As you strive to cultivate and maintain a positive culture within your organization, consider the following four pieces of advice from our business experts.

1. Identify your organization’s core values

While there’s no surefire recipe for achieving positivity within your work environment, every organization can benefit by analyzing a few key aspects of its identity. Sam Pardue, CEO and founder of window insert company Indow, highlights three cornerstones of a positive work culture: mission, vision and values. “They are simple, but hard to execute in a credible way,” he says, noting the following about each:

  • Mission provides the intrinsic motivation which makes employees excited to accomplish great things at work.
  • Vision helps them understand the destiny they are helping to create.
  • Values are the ways everyone agrees to work together.

If you hope to build up an employee base that is passionate, engaged and productive, begin by identifying a foundational mission your workers will find exciting.

2. Establish trust by representing those values

Culture coach and consultant Lizz Pellet notes that workplace culture travels from the top down. “Leaders create culture,” she says. “How members of a group take their culture cues is the way they see and perceive how the leader behaves — so what leaders focus on is critical.”

Pellet explains that if an organization’s leadership team is employee-focused, empathetic and authentic, it will send a calming message to employees that their leaders are there for them. That can help keep help improve engagement, productivity and even profitability.

McCusker agrees that cultural representation among leadership teams is crucial: Having a positive culture means seeing leaders at all levels living the values out loud. “It means having an employee experience that, at all touch points, is reflective of the company’s beliefs and values,” she adds.

3. Maintain clear and consistent expectations

One element most all of us need to achieve a sense of harmony is consistency. While teams across industries strive to achieve innovation in their product offerings, predictability is actually something many employees seek in a positive work culture. Pardue says it’s critical that your workers are able to fully grasp what’s expected of them.

“Employees want to know what the rules are, and that they will be enforced equally and in a predictable way,” he offers. “Unpredictability in management actions causes contempt and distrust — and ultimately destroys the culture.”

McCusker agrees that maintaining expectations at every level is essential. “I once heard a CEO say that if you are not willing to fire your top performing employee over behavior that is inconsistent with the culture, then your culture is not very strong and you do not truly believe in it.”

4. Ensure your employees feel valued

Creating a positive work culture isn’t simply about workplace happy hours and catered Friday lunches, notes senior partner at Partners in Leadership Jared Jones. “Real culture is rooted in an employee’s daily experiences, which in turn shape their beliefs,” he says. “These beliefs inform their actions, and actions lead to results.”

One survey from the American Psychological Association (APA) found that over 90 percent of employees who feel valued at work say they’re more motivated to do their best. That drops to just 33 percent among employees who don’t feel valued by their employers.

“Companies led by executives who create positive experiences by consistently offering and asking for constructive feedback, recognizing employees’ efforts during company meetings and even just saying ‘thank you’ on a regular basis lay the groundwork for a positive workplace culture,” Jones explains. He adds that the more employees see this type of behavior, the more valued and connected to the organization’s goals they’ll feel.

Build a positive workplace culture

Investing in your organization’s wellbeing calls for an honest assessment of your company ethos. Take time to analyze what’s working and what isn’t. Then, let the insight from our business experts guide you in creating a positive work culture that can support your organization’s future success.

Once you lay a good foundation, it might feel like the sky’s the limit. You can learn to harness that energy and funnel it into positive results from the beginning by setting goals that are both challenging and attainable. Learn more by reading our article, “How to measure organizational performance: The secret to effective goal setting.”

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Related contents:

MPs to examine civil service office plans amid ‘seismic shift’ in working culture Civil Service World

There are 7 types of bosses, says workplace culture expert—and only 1 is worth working for CNBC

 
 
 
17:09 Wed, 05 Oct
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The CEO’s Role Is Changing. What It Takes To Get The Top Job Now

gradyreese/Getty Images

Recruiters, leadership experts and board directors say the path to the top job, and the skills needed to succeed in it, has changed.

The mission of a CEO used to be fairly straightforward. Set the vision and strategy of your company and make sure the right people are in the right roles. Be sensitive to the needs of employees, customers, suppliers and others in your orbit but make shareholders your top priority. Above all else, grow as fast and as big as you can.

But as the world has changed, so have the demands of the CEO job— and the skills needed to succeed in it. Between the pandemic and polarization, climate change and cancel culture, the role has evolved in ways that few would have imagined a few years ago. CEO contenders lack a clear grasp on how the jobs they’re pursuing will change while those at the helm can offer only limited guidance.

What many CEOs increasingly realize is that the change has to start from within. Dick Patton, who co-leads the global CEO practice for recruitment firm Egon Zehnder, detected a mood of deep reflection among the 972 global CEOs they surveyed in a study last year. Nearly 80% of CEO participants said they needed to transform themselves as well as their organizations, and be more adaptive and self-aware.

Part of what’s fueling a new mindset is the recognition that trust and transparency have become vital to business success. Stephen Miles, an executive coach and founder of the Miles Group, argues that the CEO has gone from being the leader who runs the company to the person who must also promote the company’s purpose, impact and credentials as an employer of choice. In short, they must defend the company’s license to operate.

That requires “more influence-building, team-building, people-related skills,” says Miles, not to mention the courage to initiate change on weak signals and be open about their own struggles to connect with people. Emotional intelligence becomes more critical as the demands for CEOs to engage in political hot-button topics mount.

“You have to anticipate whether someone will have the instincts and the intestinal fortitude,” says Jane Stevenson, a vice chair at Korn Ferry who leads its global CEO succession practice. “The expectation of CEOs to take a stand—and to know when to take the stand and when to be quiet—is huge. It’s always been about who the person is. Now it’s who the person is, squared.”

A Need For Bolder Boards

Boards are starting—slowly—to think more broadly about the skills and profile needed to succeed as a CEO in this environment. Experience in operating and running a business is still essential—but a wider range of resumes and roles is under consideration. Diversity candidates are in higher demand, as are traits such as agility, resilience and political judgment.

“Boards are bucking conventional wisdom a bit more,” says Tim Conti, managing partner of executive search firm ON Partners. “The best boards recognize a CEO is just one member of an executive team, and if complemented properly, can come from a lot of new backgrounds.”

That doesn’t mean directors are rushing to take risks. CEO turnover dropped during the pandemic, as many boards put a premium on stability and familiarity to get through the crisis. While CEO openings among Fortune 500 and S&P 500 companies have picked up, most of those slots are filled through internal promotions, according to the latest Crist Kolder Volatility Report of America’s Leading Companies. Only 18.9% of new CEO hires through July were external candidates, versus 30.7% in 2019.

That could indicate more robust succession planning and leadership development—or a lack of imagination at a time when companies need it most. Jim Citrin, who leads Spencer Stuart’s CEO practice, argues that many boards are being too conservative at a time when they need the courage to make bold choices. “Some of the best-performing CEOs were not the obvious choices,” says Citrin.

“Boards basically define success as an internal promotion; failure as having to go outside. In this moment of change and dramatic stakes, all of us need to be creative and courageous.” While the usual route to the CEO’s office is through the president’s or COO’s job, that is not always the best path. A recent report from Spencer Stuart found that over the past 20 years, 85 percent of S&P 500 CEOs have come from one of four “last mile” roles: chief operating officer, a division-level CEO role, chief financial officer and “leapfrog” leaders who held executive jobs another rung or two from the top.

The most successful CEOs were those promoted from a few levels down; the least were CEOs who came from the CFO function. While the latter group knew how to turn a profit, the study found they weren’t as strong at driving top-line growth.

“Some of the best-performing CEOs were not the obvious choices … In this moment of change and dramatic stakes, all of us need to be creative and courageous.”

Jim Citrin, Spencer Stuart

The message is not to discount the value of leading the finance function but rather to supplement it with other responsibilities and C-suite roles. Bonnie Gwin, co-managing partner of the global CEO and board practice at Heidrick & Struggles, says there is demand “for CFOs who are strategic and have played really strategic thought partner roles with their CEO.”

There’s a growing appreciation for experience in other C-suite roles, too. A stint as a chief marketing officer or chief customer officer can be essential for running consumer-facing companies. The chief product officer is also gaining ground as a stepping stone to the CEO job, according to Mark Oppenheimer, CEO of Modern Executive Solutions, as it often “brings together sales, product, strategy and operational responsibilities.” Jeff Christian, who leads the search firm Christian & Timbers, agrees, adding that “product people are becoming the next generation CEOs.”

Perhaps the most common resume builder that indicates a CEO could be destined for the corner office is experience on a high-profile public board of directors. “Getting on some of these major boards is a very interesting corollary to someone getting CEO calls,” says Jana Rich, founder and CEO of the San Francisco-based Rich Talent Group. “You’re networked in a different way. You’re getting incredible exposure to people in the boardroom.”

A Premium—But Limited Progress—On Diversity

Whatever their background, one promising sign is that new CEOs are more likely to be women or people of color. Of the 682 CEOs tracked in the Crist Kolder report, 7.3% were women as of July 31 – up from 6.9% last year and 1.9% in 2010. Heidrick & Struggles took an even broader look at 1,095 CEOs in 24 countries and found women accounted for 13% of new CEOs during the first half of last year, about double from six months earlier.

Racial diversity is a slower climb, although Indian-born leaders continue to ascend to CEO roles, most recently at companies like Starbucks and FedEx. When it comes to the skills in demand for CEOs, some measures of potential remain constant. After studying data from thousands of CEO assessments, Elena Botelho, a partner at leadership advisory ghSMART, distilled the core behaviors for success to the acronym DARE – decisive, adaptable, reliable and engaging for impact.

While the framework is unchanged, Botelho says “adaptability became really paramount” amid the pandemic, which is less about the ability to spot a shift than to immediately respond to it. Resilience is critical. For current CEOs, the exhaustion of the last two years is real, despite it being a job where the median pay was a record-high $14.5 million last year for S&P 500 CEOs, according to an Equilar/Associated Press study.

The rinse-and-repeat series of crises and the dizzying rate of technological change is shifting how CEOs lead, how quickly they’re ready to pass the baton, and what their ambitions may be. While the current generation of CEO-ready leaders has arguably lived through more booms, busts and industry-shattering innovations than the people who came before them, many still feel unprepared. Faced with the prospect of added stress and scrutiny, some recruiters say a lot of candidates also want the job less and less.

They can earn millions through other C-suite roles without the constant scrutiny and stress. Still, for as long as there have been ambitious people, there have been people ambitious to lead. Increasingly, the brass ring is likely to go to those who are ambitious to learn. As Matthew Smith, an executive coach and former chief learning officer at McKinsey puts it: “Leaders who adapt and pivot with speed in the face of opportunities will outperform those who are over-reliant on the skills and habits that got them to the top.”

I am an assistant managing editor at Forbes, overseeing our editorial team that runs the C-suite communities, careers, ForbesWomen, 30 Under 30, and related coverage.

I am a Senior Editor at Forbes, leading our coverage of the workplace, careers and leadership issues. Before joining Forbes, I wrote for the Washington Post for more than a decade covering

Source: The CEO’s Role Is Changing. What It Takes To Get The Top Job Now

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How Corporate Intelligence Teams Help Businesses Manage Risk

The word “intelligence” is loaded: While some confuse it with corporate espionage, today nearly every major company has an intelligence function or is building one. Prior to Covid-19, many corporate intelligence teams largely focused on security, but the pandemic has demonstrated the broader value of intelligence.

In a world of contradictory and misleading information, smart business leaders use intelligence to see around corners, mitigate risk, provide insight, and shape their decision-making. The authors offer an overview of corporate intelligence functions and provide advice on how to structure these internal teams.

In January 2020, a small team at the global financial services technology company Fiserv began closely watching early warning signs of a new disease outbreak in the regional capital of Wuhan, China. The team triangulated reliable media sources and applied their best analytical judgment based on comparable early indicators from historic outbreaks, such as SARS.

Prescient analysis revealed a potentially major disease was in the offing. The team recommended against executive travel even before the virus had been detected in the U.S., earlier than most companies or governments. Scenario assessments of the potential human and economic impact led the company to invest in protective equipment for personnel early on and mitigate risks by swiftly transitioning to remote work.

Why did Fiserv correctly anticipate looming risk while others languished behind the news cycle? Because it had a dedicated and trusted geo-political analysis team, which practices intelligence work, scanning the horizon and keeping senior leadership informed of growing risk and consequent business implications.

In a world of contradictory and misleading information, this kind of intelligence provides situational awareness of cyber threats, security risks, political instability, or other trouble brewing. Smart business leaders consciously use intelligence to shape their decisions.

The word “intelligence” is a loaded one. Some confuse it with corporate espionage, as described in Barry Meier’s Spooked, which portrays private-sector intelligence practitioners as dangerous renegades. Companies can cross the line. Among other egregious examples, an eBay team targeted and harassed bloggers and Credit Suisse used private investigators to surveil employees. These are the bad news exceptions.

Every day, private-sector intelligence professionals legally and ethically steer companies away from trouble and towards opportunity and decisiveness. Organizations, such as the Association of International Risk Intelligence Professionals, are establishing standards and codes of conduct, and academic institutions, such as Mercyhurst University, are producing a new generation of private-sector focused intelligence professionals.

Companies invest in security and intelligence because it helps the bottom line. According to Lewis Sage-Passant, a doctoral researcher at Loughborough University studying private sector intelligence, these functions are now “ubiquitous”: Virtually every major company either has a security intelligence capacity or is building one.

Seeing Around Corners

The best intelligence functions help leaders understand what is happening and what is likely to happen next. Erica Brescia, who until recently served as chief operating officer at GitHub, described the value of their intelligence team during the Covid-19 pandemic: “Our team helped us to identify threats and communicate effectively with multiple audiences throughout the company and across national and cultural boundaries to keep our employees safe and the business running.”

Likewise, Microsoft Global Intelligence Program Manager Liz Maloney told us: “Intelligence is the first step in understanding your risk…Our mission is to enable decision makers to mitigate risk and to respond to residual risk that we can’t avoid.”

A survey of 94 private-sector intelligence professionals revealed that their positions were often created in response to a “threat or crisis.” In the aftermath of terror attacks, cyber assaults, disinformation campaigns, and sudden political shifts, companies belatedly realized that a small investment in situational awareness is better than costly late reaction to unanticipated problems.

In a stark example, a fatal 2013 terror attack on a BP/Statoil/Sonatrach joint venture in In Amenas, Algeria, led both BP and Statoil to significantly enhance their intelligence capabilities to better identify hidden threats.

Mitigating Risk, Providing Insight

Intelligence can create a competitive advantage by enabling operations where others fear to tread. In high threat environments, strong intelligence enables companies to efficiently target security resources on the most relevant risks.

When entering new markets, intelligence teams help executives avoid becoming entangled with dodgy partners or overspending on security while closing the deal. “Information is king,” an aviation security intelligence professional told us. “You don’t need all the armed guards if you have good intelligence.”

The value of private-sector intelligence, according to Maloney, is “giving the business confidence and avoiding overreactions.” For example, after Microsoft executives saw alarming external reporting about security dangers in Puerto Rico in the aftermath of Hurricane Maria in 2017, Microsoft’s in-house intelligence team provided a nuanced assessment, specific to the company’s footprint, that gave the C-suite the confidence to continue operating safely.

Offering Much More than Security

Prior to Covid-19, many corporate intelligence teams largely focused on security, but the pandemic has shown the broader value of intelligence. Diana Dragon, head of global insights at Standard Industries, noted: “The same skills used to assess security risks can be used in identifying trends and opportunities.” According to the aviation security intelligence professional we spoke to, prior to Covid-19, his team was known as “the security guys.” Now they provide widespread strategic intelligence.

Intelligence analysis can simply relay facts to protect people and assets (baseline level of the pyramid below) but is most valuable when used for strategic, proactive decision-making support (top level). At Fiserv, the geopolitical analysis team, which sits outside of security, already had a broad remit and provided critical intelligence analysis early on that prepared the company for the impending Covid-19 pandemic.

Similarly, teams at Microsoft and GitHub tapped into the top-level potential, analyzing security or geopolitical trends to support strategic business decision making.

Managing Intelligence Better

Intelligence roles are often buried deep in an organization, scattered across corporate functions, or obscured under opaque job titles. Surveys reveal intelligence roles popping up in 20 different business units.

This approach often makes intelligence employees invisible to senior leaders who would benefit from their skills, experience, and networks. “Not having direct contact with decision makers significantly degrades the quality of the service,” says Ryan Long, co-founder and co-host of the Business of Intelligence podcast, “and will likely cause the practitioner to miss mark altogether.”

There is no one-size-fits-all answer for structuring intelligence teams, but specific characteristics lead to success. First, direct connectivity to decision makers is critical. As explained by Brescia in her time at GitHub, “the intel team has direct contact with decision-makers across the company.” From the outset, she met with her head of intelligence, set expectations and priorities, and empowered the intelligence team to come to her if they identified risks that needed to be brought to leadership’s attention.

The intelligence team is also included in working groups on issues of concern to leadership from early on, giving them visibility on executive priorities. Intelligence teams provide the best value when they are clear on the decisions to be made, the questions to be answered, and the company’s strategic goals.

Second, corporate intelligence units must break down silos and engage stakeholders across all business units. “It’s critical,” says Long, “that the intelligence practitioner engage with the customer to understand their needs, receive frequent feedback, and develop rapport.” Teams closely tied to strategy give better support. Better questions lead to better responses.

And finally, an intelligence professional must lead the effort. Whether from government or the private sector, they must be versed in analytic tradecraft, understand collection methodology for the private sector, be able to evaluate vendors’ quality and ethics, and have the skills and experience to understand what the business needs.

Some companies are leading the way and have built intelligence capacities that harness the potential of intelligence to both mitigate risk and facilitate business opportunities. Fiserv’s geopolitical analysis team reports alongside security to the head of global services.

At Standard Industries, the intelligence function moved out of security in 2021 and now the head of global insights sits on the executive leadership team. This new structure arose due to intelligence’s demonstrated ability to provide strategic guidance and support to senior executives on opportunities and trends, as well as risks, across the gamut of corporate activities.

If your company does not have an intelligence function, your competitors likely do. And even if you do, you may not be using it to optimum effect. Are you engaged with the team? Does the team understand your strategy, timelines, and gaps in information? Are you using intelligence beyond security issues to inform wider business challenges?

Executives must empower their intelligence teams, sharing goals and objectives. Likewise, intelligence teams must understand the business, tailoring their products to maximize opportunity and minimize risk. When the right insight arrives at the right time to shape an important decision, a firm gains enormous advantage. It is well worth the modest investment of time and resources to make that happen.

Source: How Corporate Intelligence Teams Help Businesses Manage Risk

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More contents:

5 Time Management Myths That Affect Your Workplace Productivity

Any phenomenon that becomes “fashionable” instantly acquires its own mythology. This mythology forms a system of concepts that are accepted and not questioned. At the same time, the vast majority of people do not think about whether it corresponds to reality.

This paradox has existed as long as humanity. Some such misconceptions are harmless and cute. But misconceptions about any management, especially time management, lead to real mistakes in life and work, reduce motivation, and kill faith in oneself. Time management games and activities increase motivation, engagement, and problem-solving skills. They also improve resource management, speaks creativity, and enhances teamwork abilities.

So, what is the history of time management?

History of Time Management

The history of time management goes back to the distant past. As far back as 2000 years ago in ancient Rome, the famous thinker Seneca proposed to divide all time into time spent with benefit and useless.

Seneca also began to keep a permanent record of time in writing. The thinker said that when living a certain period of time, one should evaluate it in terms of occupancy. In the later history of time management, these ideas formed the basis of such a concept as “personal efficiency.

Leon Battista Alberti, a writer and Italian scholar who lived in the 15 century, said that those who know how to manage time usefully will always be successful. To do this, he suggested using 2 rules:

  1. Make a to-do list every day in the morning.
  2. Arrange things in decreasing order of importance.

For centuries, all of these principles existed only in theoretical form, and only since the 1980s, this topic has begun to move from theory to practice. For teens, it will be useful to read time management tips.

Time management is necessary not only for executives and business owners: each of us must be able to manage our own assets to enjoy the process of life in its entirety. Of course, not everyone needs time management. If a person has nothing to do in his or her life, and his or her main task is “to kill time”, then time management is an irrelevant and unnecessary discipline for such a person.

In other words, you should first decide whether you really lack time and where you would like to spend your free minutes, hours, and days when they appear.

Time management consists of several components:

  • Strict time management.
  • Optimization of time resources.
  • Planning a day (week, month, or another period of time).
  • Organization of motivation.

Time Management Myths That Affect Your Workplace Productivity

Time management is important not only for work: people who have mastered the art of time management are more cheerful, healthy, and successful in professional and personal life. Effective time management allows you to think about all your actions and decisions in terms of their appropriateness for your own development and improvement.

Myth Number 1: You can’t be a Successful Person Without Time Management

The main danger of this myth is that it equates being organized with being successful. This is not the same thing. It is the substitution of the essence with a tool.

At first glance, this myth seems very plausible. How can you be successful if you can’t consciously and systematically manage your time and activities? It seems like you can’t.

However, any success is first of all decision-making. And only in the second place is their execution. If you don’t make decisions or make the wrong ones, then no time management will help you at all. You will do a lot of things that lead you nowhere.

For example, Konstantin is a successful businessman. When I first met him and his style of doing business, I fell into a stupor. He was the epitome of anti-time management. Absolute unpredictability in his thoughts, actions, and decisions. Nevertheless, he has outstanding business accomplishments. Due to what? First of all – due to enormous experience, brilliant intuition, ability to make the most accurate decisions under conditions of lack of information, not to get lost in difficult situations, to be flexible and fearless.

And this is not an isolated example. Neither Konstantin nor others like him did not need the classic system of time management or rules for improving productivity. They succeeded without their help.

Myth Number 2: There are Universal Time Management Systems That Suit all People

Most books on time management inconspicuously carry the idea that time management systems are not personal. After all, this is management! And it is a universal thing. At best, the authors divide people into rationalistic and intuitive (orderly and chaotic).

A greater stupidity is hard to imagine. A time management system is built into a person’s way of life and changes it (and the image, and the person). If it does not do this, it is ineffective. And a person’s lifestyle depends on his or her values, beliefs, cognitive filters and strategies, life situation, type of nervous system, peculiarities of character, activity, etc.

Trying to change your lifestyle by copying techniques developed by someone else is like trying to transplant someone else’s organ. Your body will accept it only under conditions of suppressed immunity, i.e. partial destruction of your identity. The same happens when you copy someone else’s way of life. It disorganizes you. Basically, there are only three possible alternatives:

  1. It will destroy your identity if you follow it fanatically.
  2. You abandon it or modify it beyond recognition (but this is a rare option).
  3. By chance, it will coincide with your personality traits and you will be able to apply it permanently (this is even rarer).

Myth Number 3: Time Management Doesn’t Work

The number of people who have tried living by time management and given up on it is greater than those who have succeeded.

In order for you to manage your time really effectively and without violence to your nature, you must construct a time management system for yourself. This requires a prior analysis of the characteristics of your personality, activities, lifestyle, and situation. If you set up a time management system for yourself – it doesn’t mean that all your time will be spent on work, the development of yourself, and your skills. You should also make time in this system for primitive things like watching movies using VPN for Amazon Prime or playing video games on PS4 or PC as well as other activities that help you relax and reboot.

The same about Konstantin, or rather about his sad experience of implementing time management.

Konstantin liked to attend all kinds of training, seminars, and other developmental events. At one of them, some charismatic person managed to plant in Konstantin’s head the bacillus of time management.

Konstantin decided to give it a try and hired himself a guru of time management. This teacher was the exact opposite of Constantine in temperament and most of his personality traits. However, he possessed great persuasiveness. The experiment of introducing time management into Konstantin’s life lasted about seven months.

Konstantin began to trust his intuition less and began to base his decisions on more formal and rational methods. As a result, for the first time in the last 14 years of his business career, he incurred serious losses (several tens of millions) and found himself on the verge of bankruptcy.

Now, being with Konstantin, it is better not to talk about time management.

Myth Number 4: Time Management Guarantees Personal Development

Many time-management techniques include blocks devoted to goal-setting. This is very correct and appropriate. But here lies a dangerous trap.

It lies in the fact that having reached a certain stage of development, people find themselves in a crisis associated with the need to rethink themselves and their life. He or she must make a kind of quantum leap. Instead, within the framework of time management, he or she is presented with rather primitive technologies of goal-setting.

In the vast majority of cases, these technologies are good in themselves. However, they allow you to choose goals based on meanings and values that are already familiar to you. And they do not work at all when you are experiencing an existential crisis.

If you fall into this trap, then instead of doing inner work on yourself and making a kind of quantum leap, you will move toward goals that are no longer relevant to you. You will lose time and exacerbate your own crisis.

For example, Elena is a talented person who worked for a long time as a top manager of a large company and finally opened her own business.

At the same time, Elena was always aware that the area of her professional development was not really interesting to her either when she was working as a hired employee or when she opened her own business. She was successful and highly professional. But all these years she was plagued by the feeling that she was out of place.

A year and a half after opening her business, this feeling became very strong. And then Elena went to training on goal setting and time management. Being an emotional and enthusiastic person, Elena came out of the training elated and with a list of new goals in her hands.

For eight months, Elena worked on achieving her new goals and got her way. What was the result? Severe disappointment and depression. Loss of meaning and motivation to move forward.

When I asked Elena why she thought this was the case, she said that the goals she had set in the training were totally artificial and superficial. With the shortage of time and group work, she formed pacifier goals: superficially attractive and appealing to the approval of others, but completely unresponsive to her deepest needs.

Myth Number 5: Time Management Immediately Starts Saving Your Time

This myth has probably caused the most casualties among time management recruits. Here is what a typical story of a victim of this myth looks like.

Vasily is a mid-level manager. He is promoted and made head of a division. The volume of tasks and responsibilities increases dramatically. Vasily ceases to have time and cope. But he does not give up and buys a hyper-popular in managerial circles book on time management.

Why does Vasya do this? Stupid question. To have more time. However, with amazement and irritation, Vasya notes that in an attempt to apply the great wisdom in the book, he gets less time, his life becomes more difficult, and the free time does not increase. And, funnily enough, all these phenomena only worsen over time.

After a little floundering in this situation and having exhausted his willpower reserves, Vasya powerfully forgets about any kind of time management. And later, upon hearing this magic word, he reacts aggressively and profanely.

What Happened? A tragic conflict between myth and reality.

Mythological time management is a magic pill that quickly and forever gets rid of your time problems. Real-time management is a painful process of changing your lifestyle and developing completely new and unfamiliar skills.

As soon as you start implementing a little bit of sophisticated time management in your life, your efficiency goes down dramatically instead of going up! And it remains low until new skills and habits are developed. And developing them takes extra time, motivation, and energy.

Because human is a lazy and fairy tale-believing creature, few people make it all the way to the end. Nevertheless, everyone should know how to avoid burnout.

A Practical Task

If you have never tried to implement time management in your life, please write for yourself on the sheet of paper:

  • What goals would you like to achieve with it, what desires to realize?
  • What in your way of life now prevents you from achieving these goals?
  • What in you/your character prevents you from achieving these goals?

If you have tried any of the time management systems but were not successful in it, please answer the following questions:

  • What time management systems have you used?
  • How would you characterize the features of that system/s?
  • What goals did you want to achieve by using them?
  • What prevented you from achieving those goals?
  • What didn’t suit you about the time management system you were using?

If you have tried any of the time management systems, implemented them, and are still using them, please answer the following questions:

  • What are the main features of your time management system?
  • Is there anything in your time management system that you find inconvenient or not fully effective? If yes, describe it.
  • What would you like to improve in your time management?

P.S. When answering the questions, please do not limit yourself to such general and meaningless concepts as “laziness” or “procrastination”. They do not explain anything, but only close the road to possible positive change. These questions will help you to understand what you really want.

The post 5 Time Management Myths That Affect Your Workplace Productivity appeared first on Calendar.

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Source: 5 Time Management Myths That Affect Your Workplace Productivity

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Critics:

Time management is the process of planning and exercising conscious control of time spent on specific activities, especially to increase effectiveness, efficiency, and productivity. It involves a juggling act of various demands upon a person relating to work, social life, family, hobbies, personal interests, and commitments with the finiteness of time. Using time effectively gives the person “choice” on spending or managing activities at their own time and expediency.

Time management may be aided by a range of skills, tools, and techniques used to manage time when accomplishing specific tasks, projects, and goals complying with a due date. Initially, time management referred to just business or work activities, but eventually, the term broadened to include personal activities as well. A time management system is a designed combination of processes, tools, techniques, and methods.

Time management is usually a necessity in any project management as it determines the project completion time and scope. It is also important to understand that both technical and structural differences in time management exist due to variations in cultural concepts of time. The major themes arising from the literature on time management include the following:

 

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