Tag: reputation
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How Bad A.I. Can Hurt Your Company’s Customer Service
Getty As businesses strive for seamless and accurate customer interactions to build their market momentum, they are increasingly leaning on A.I. The current wave of A.I. advancements, especially in the context of language processing, is groundbreaking. Yet, diving headfirst into A.I. without a comprehensive understanding and misusing it for customer service can result in pitfalls that may…
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Everyday Philosophy Should I Hide My Wild Past From My Parents
Adobe Stock / Big Think I was really taken with this question because I’ve experienced the same thing, but in reverse. I asked my dad three years ago to write an autobiography — an in-house thing for Thomsons to read down the generations. He took to the idea and took to writing. A week later,…
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High Turnover? Here Are 3 Things CEOs Do That Sabotage Their Workplace Culture
Getty Images Every CEO wants long-standing employees, but their ineffective leadership causes organizational stress that cripples the workplace culture. Quite often, we read articles or hear of CEOs abusing their power and tarnishing their company’s reputation. This is due to them neglecting feedback from their team and making decisions based solely on their own judgement.…
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How Businesses Everywhere Are Scrambling For Reputation Management
Credit to: arminhamidian Local business profiles like Google Business Profiles, Yelp, and Facebook now send the majority of leads to small businesses today. That means small businesses aren’t getting leads if they don’t have a stellar online profile reputation stuffed with positive reviews. Worse, they won’t get recommended in AI searches powered by Gemini or ChatGPT either, which could mean the…
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